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Airlines Complaints

Indian Airlines Industry has recently become one of the fastest-growing airlines industries in the world. They generate a huge amount of income and employment. There are about 450 airports and more than 1000 registered aircrafts in India today.

But nothing can ruin a holiday than diligently planning a whole trip with excitement, only to arrive disappointedly at the airport to find out that there is some glitch.

The most common airline complaints in 2019 was lost baggage. According to a recent survey, an average of 1 in 150 people have their checked baggage lost or left behind every year. The other common airline complaint is flight delay. Apart from flight delay, consumer often face issues like promised refund not given, ticket cancelled, flight cancelled without prior knowledge, rude staff behaviour etc.

As per Directorate General of Civil Aviation (DGCA) guidelines for flight delays, the Airlines should inform about flight delays promptly to the passengers with reasons. If a flight is delayed beyond 2-3 hours, airlines should offer compensation and assistance, which may include meals, refreshments, and accommodation. Also, the passengers should be given options for full refund or re-booking the next available flight. These guidelines regarding delay and cancellation, helps passengers to understand their rights. Hence it is possible to get flight delay compensation in India.

If you have faced these kinds of problems with your airline, you must have brought it to airline authorities' notice by complaining. In this article, we have mentioned India's famous airlines, and the types of complaints the airlines' passengers face with them.

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FAMOUS AIRLINES IN INDIA

1. Go Air: Go Air has secured a spot in the list of best Airlines in India. It was founded in November 2005 by Jeh Wadia, an Indian industrialist. In October 2017, it was India's fifth largest airline and had a considerable market share of 8.4%. The airline is a fully-owned subsidiary of Wadia Group and started its operations in November 2005. The airline operates 230 daily flights to 30 significant destinations, which have 24 domestic and 6 international destinations. The airline has its hubs at Delhi, Mumbai, Bangalore, Kannur, and Kolkata.

2. Air India Express: Air India Express is an economical airline having its headquarters in Kerala. Airlines are operated by Air India Express Limited, a wholly-owned subsidiary of India's national carrier Air India. It runs around 649 flights per week to 33 Middle East and Southeast destinations. The airline has a fleet of aircraft 25 Boeing 737-800 and carries approximately 4.3 million passengers every year.

3. Spice Jet: Spice Jet is a low-cost airline having its headquarters in Gurugram, India. Initially, in 1994 it was established as air taxi provider ModiLuft and then later in 2004, it was renamed Spice Jet by an Indian entrepreneur and started its operation in May 2005. According to data in March 2019, Spicejet was the second-largest airline in India and had 13.6% of the market share in the number of passengers. Spicejet has a fleet of Boeing 737 and Bombardier Dash 8 aircraft. It operates 312 flights daily to 55 destinations, which include 7 international and 47 domestic destinations. Many flights are operated from Mumbai, Delhi, Kolkata, and Hyderabad.

4. IndiGo: Indigo was founded in 2006 by Rahul Bhatia and Rakesh Gangwal as a private company and had its headquarters in Gurugram. The airline had its first aircraft in July 2006, and it started its operations in 2016. By 2012 it became the largest Indian carrier, and in 2015 it went limited and issued a share to the public. Indigo has an immense fleet size in India and a maximum domestic share. Also, Indigo is the largest individual Asian low-cost carrier in passengers' carried and jet fleet size. Maximum flights of Indigo are operated from Indira Gandhi International Airport, Delhi.

5. Air India: Air India is a very own national carrier of India and was founded by J.R.D. Tata as Tata Airlines in 1932. It has its headquarters in New Delhi, and after the second world war, it became a public limited company. Afterward, it was renamed Air India and is owned by Air India Limited, a government-owned enterprise. With a fleet of Airbus and Boeing aircraft, the airline serves 94 international and domestic destinations. Air India has two sister companies Air India Express and Alliance Air, which operates in India and Asian destinations.

6. Air Asia India: Air Asia India started as a joint venture with AirAsia Berhad and Tata Sons. AirAsia Berhad has a 49% stake, and Tata sons have the remaining 51%. It started its operations on 12 July 2014 from Bangalore and has a market share of 6.5%. With a fleet of Airbus A 320-200 aircraft, it serves 24 destinations.

TYPES OF AIRLINES COMPLAINTS

Indian Airlines has seen one of the best growth among all airline industries of this world, but with all this growth and rapid development, our aviation sector has also experienced many kinds of turbulence.

Among 1000s of Indian airline companies, some of the most famous airlines such as AirIndia, Spicejet etc. have seen their customers regularly filing a complaint against them.

Some widespread airline complaints include rude behavior of staff, refund not given, and baggage lost. Apart from this, many airlines have faced aircraft turn-around times, which results in delays in flight for its passengers. Here are some common types of airline complaints:

1. Customer Service
In the past few years, many passengers of some highly reputed airlines have shared their experiences where they had to face the rude behavior of the airline's customer service representatives. Most passengers faced rude behavior, absent onboard services, and poor language skills from the airline's representatives in these kinds of complaints.

2. Flight Delay
In 2019, the Air Passengers Association president accepted that many airlines are facing aircraft turn-around time issues. These turn-around time issues are the main reason behind the delay of flights, which has left many passengers frustrated. Many top airline customers have reported that they were not informed about their flight's updated timings by the airline industry. Thus, failing to use emails or SMS services to inform their customers has made flight delays a pervasive and frustrating issue for consumers in almost all the major cities like Bengaluru, Pune, Mumbai, New Delhi, Kolkata, Chennai etc.

3. Booking and Refund
Another prevalent issue faced by many air passengers is related to airline industries' booking and refund conditions. The most-reported complaint under this category is the lack of flexibility in tickets where airline industries usually decline to refund the amount if something unexpected happens, such as illness or accident of a family member. Apart from this, many famous airlines are reported for being very slow in the procedure of a promised refund. Due to this, passengers have to struggle, and sometimes they are not appropriately compensated. Moreover in recent times of pandemic the most common consumer complaint was that passengers are not getting refund inspite of the fact that their flights were cancelled by the Airlines due to Covid-19 pandemic.

4. Lost Baggage
Lost baggage is one of the most frequently experienced and common issues faced by air passengers in Bangalore, Mumbai, Pune, New Delhi and Kolkata. The airline industries have ignored the inconvenience faced by their customers in case of misplaced luggage. For the past few years and indeed, it has left many passengers upset and disappointed. Many customers have claimed that their lost or misplaced luggage carried their valuables, urgent medications etc. but they have not been compensated appropriately by the airlines.

5. Cleanliness of Cabins
Many airline industries of today's time claim to be more aware of the cleanliness of their cabins, but many passengers of these airlines have actively reported their concern about cleanliness and hygiene. Apart from the poor condition of cabins, cleanliness of washrooms and dirty seats are also some of the most common issues faced by these airline industries' passengers.

5. Meals
Onboard catering has always remained a concerning area for airline industries, which directly results in the passengers' disappointment with the meals offered to them. Many passengers have been served the wrong food and the food quality has also remained low compared to passengers' expectations.

6. Hidden Charges
The bulk of customers' anger is aimed at low-cost airlines that have additional hidden charges that disturb the trip's budget. Such airlines have complicated ancillary fee rules which customers have to read.

7. Change of Aircraft
In recent years there is a trend among some customers where they specifically book preferred seats in preferred aircraft but they feel very dissatisfied when they come to know that they have to change the plane and their preferred seats have been changed.

How to resolve Airlines complaints?

1. File support ticket/send an email:
You can always contact airlines through their official website by going to their contact us section and by sending them an email. Customer service emails of some leading Airlines are:

Air India Express - customersupport@airindiaexpress.in
Spice Jet - custrelations@spicejet.com
Go Air - feedback@goair.in
Vistata - custrelations@airvistara.com

2. Call Customer support:
All these airlines have a 24*7 customer care number who are always willing to help the customer. To resolve these complaints, you can always call their toll-free customer service numbers. The customer care numbers of some of top airlines in India are :

Indigo Customer Care No. - 0124 617 3838
GoAir Customer Care No. - 1860 210 0999
AirIndia Customer Care No. - 1860 233 1407
SpiceJet Customer Care No. - 096540 03333
AirAsia Customer Care No. - 080 4666 2222
Vistara Customer Care No. - 092892 28888
AirCosta Customer Care No. - 1800-4250-0666

3. Report to the Directorate General of Civil Aviation (DGCA):
If the Airlines is not willing to help or acting aloof at any stage then the consumer can file a complaint with a Government Agency that oversees air travel. The Directorate General of Civil Aviation (DGCA) is the governing body overseeing air travel in India.

4. Send Legal Notice:
Consumers can send legal notices to Airlines in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to Airlines?

Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to Airlines by registered post.
Step 5: Keep the slip or delivery report for evidence.

5. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach the consumer forum if you feel that your rights as a consumer have been violated.

If Airlines is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

Flying in an airline is often a memorable experience, but sometimes it can be memorable for all wrong reasons, and we have mentioned many of those reasons above. Once again to summarize, it is to be noted that the first point of contact should be the airlines itself. Customer satisfaction is as important to airlines as it is to other businesses.

The airlines have allotted separate ticket desks, lounges and baggage claim sections to help the consumers. If this does not solve the problem then the consumer should file a written complaint to the airline. This will act as a proof that you did something from your side in later stages and moreover put pressure on the airlines.

However if the consumer is still left stranded with nowhere else to go then the consumers can always <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">file a consumer complaint</a> at Voxya. We at Voxya, generally receive about 1000s of complaints related to these Airlines in a month.

So how do we actually resolve these airline complaints? We start a social media campaign and then send an email to the company to resolve the complaint amicably. Moreover if strict actions need to be taken then we draft a legal notice and send it to the concerned airline.

Most Common Issue Reported for Airlines Complaints

Tickets/Flights canceled

Boarding Issues

Refund not given

Staff misbehaved

Damaged Baggage

Fight delay

Changed Seat number

Amount deducted but ticket was not booked

Double amount charged

Fraud by booking agents

Asked to cancel the flight they didnt Put it under no show and denied refund (Indigo) ^Open

Had my connecting booking GQPE*F today with IndiGo departing at **** hrs. However, I received a call at **:** pm that my flight is delayed. Owing to which my return flight N****U got hampered. I called cust care at *:** pm sharp, then again cal...

May 31, 2024 by Hisam Khan

Full refund not given (Air India Express) ^Open

I have made a reservation on the below flight for * passengers. TRZ to DOH ** May **** **:**AM Flight was cancelled by the airlines due to operational issues. I requested for full refund. But airlines doesn't provide full Refund. Total cost...

May 12, 2024 by Ramanathan Senthilnathan

Refund not received for the flight that was cancelled by airline (Vistara airline ) ^Open

I had booked a round flight from Delhi to Goa and Goa to Delhi. I have received refund for one of the flights, but not the other one. Both the flights were rescheduled and cancelled by the airline itself. Now these flights were booked through ...

May 02, 2024 by Supriya Rachel Kumar

Death in family SG PNR (Spicejet) ^Open

Dear Team, I had planned my Dubai trip with my family. As per plan, I had booked the travel tickets on spicejet ** Mar ** BOM-DXB and returned on **mar AUH-BOM on indigo airline. I had booked the tickets on the dates ** Feb and on ** Fe...

Apr 30, 2024 by Preety Shinde

Missed connection flight due to delay by Indigo Airlines (Indigo) ^Open

Turkish Airlines operated by Indigo TK**** (*E****) on Sunday, April **th from Mumbai to Istanbul was Delayed by * hours and ** minutes. Because of this delay, the connecting flight (TK****) on Sunday, April **th, at *:** PM from Istanbul to Ne...

Apr 29, 2024 by Shyam Kumar Sreedharan

Extra money taken for stuff literally bought from the airport duty free (Spicejet) ^Open

I recently took a flight from dubai to delhi via spicejet and my experience was terrible. Everything was fine until the boarding started. At the boarding they started weighing our stuff which is ok and acceptable till the cabin bag, but they al...

Apr 12, 2024 by Shrey Jain

Go First Airline Refund Booked thru Easemytrip (Go First Airline) ^Open

This mail is regarding our Refund which is still under process on our Go First Flight Ranchi to Benagluru **/**/**** and **/**/****. I had booked ticket on Go First Airline on **May**** total * passengers details as follows. IXR-BLR **May*...

Mar 26, 2024 by Mahfooz Ansari

Ticket got cancelled without intimation (Indigo) ^Open

We had initiated flight reschedule for *th March instead of *th March by calling the customer care around mid February ****. An email was shared to pay the difference of ***** Rs for rescheduling the flight. But as the amount was too high we de...

Mar 21, 2024 by Manjit Singh Kandhari

Gofirst refund (GOFIRST AIRLINES ) ^Open

We booked tickets to Andaman from chennai to and fro during may ** through go first airlines via Experience Andaman agency . The flights got cancelled by GoFirst Airlines and they assured refund but still not received the payment. The airlines ...

Mar 17, 2024 by Ravi

Flight rescheduled with the first leg after the second leg of the journey (Kuwait Airways and Easemytrip) ^Open

I booked my flight ticket from Bangalore to London on ** Jan **** for the travel dates (Bangalore to London **th Apr **** and Edinburgh to Bangalore on **-Apr-****). The tickets are booked through HDFC Smart Buy and the agent was Easemytrip. ...

Mar 15, 2024 by Arunanand Thayyathazhath Anandan

Refused to reimburse the amount spent by me to collect the luggage delayed by 1 day (Spicejet Air Line) ^Open

I have booked * tickets for me my wife on SpiceJet flight for sector IXZ-CCU dated ** Feb ****. The original ETD of the flight was **.** AM, however, we had received an SMS that the flight ETD had been revised to **.**. Keeping that in mind, b...

Mar 13, 2024 by Rahul Kumar

Regarding refund of Japan Airlines booking (Japan Airlines) ^Open

Dear Sir/Ma'am , I hope this email finds you well. I am writing to bring to your attention a distressing situation my wife and I have recently encountered with an airline company regarding a cancelled flight and subsequent denial of a refund...

Mar 13, 2024 by Vishal Khanna

Flight got Cancelled by the Airline Adani one is not refunding the whole amount (Adani one) ^Open

Booked Mumbai to Almaty flight through Adani One. Later the flight was cancelled by the airline. Total Booking amount is INR **** but instead of receiving a full refund I only received INR ****. Its difference of **** which I need to receive...

Feb 29, 2024 by Logu Easwaramoorthy

Mis Handling of baggage which results in damage of the baggage Unit (Indigo) ^Open

Hi, My wife along with * kids was travelling from Bangalore to Jharsuguda on Indigo Airlines *E-*** and with PNR WT*Y*Z. After landing at Jharsuguda Airport they found the Big AT make Trolley is complete broken at one of the corner and the whe...

Feb 29, 2024 by Rabindra Kumar Hota

Was not allowed to onboard flight (Indigo Airlines) ^Open

want to escalate and need help with my visit at Mumbai airport on **th Feb. I was not allowed to travel / onboard flight because of not being ** mins prior. I understand that I was a bit late and was at counter at *.**pm instead of *.**pm. Be...

Feb 21, 2024 by Babu Pujari

INDIGO Airline flight delay (Indigo) ^Open

My Indigo flight (*E **) on **/**/**** from Istanbul to New Delhi experienced a flight delay of over * hrs from its original scheduled departure time. The inconvenience caused me a lot of mental and physical grief and forced me to change my pla...

Feb 08, 2024 by PRASHANT NATH PATHAK

Refund not being processed into bank account (Spicejet) ^Open

I booked a ticket on **th of December **** for CCU-BLR flight scheduled on **st of December ****. I was already scheduled to visit doctor as my mother's health was not good. After visiting the doctor and within * hours of making the booking, I ...

Feb 06, 2024 by Nikhil Kumar Singh

Charges for Insurance made mandatory for part of the group (Qatar Airways) ^Open

This is in regards to the above mentioned Booking Reference Number. (My registered email id with airlines is Ibrahim.usmani@gmail.com and registered number is +************) I was a part of ** member delegation representing India in a five ...

Feb 02, 2024 by Ibrahim Usmani

Compensation for the baggae loss delay matter (Vietjet Airlines) ^Open

Baggage delayed more than one month and after many follow-up with Airline after PIR registration. No reply from airline after many follow-up for almost ** days. After ** days they replied with case of baggage delay and send my baggage which I r...

Feb 01, 2024 by Suresh Maruti Gunjal

Loss of laptop (Vietjet Air) ^Open

Hi! I am Vinay travelled from Bali to Delhi via Vietnam with your Airline Vietjet. I was carrying one macbook air & iPad . In my carry bag i was carrying macbook and iPad. On arrival when I opened my carry bag I did not find my Macbook. No one ...

Feb 01, 2024 by Vinay

Wallet not being return by the travel company (Sts World Private Limited) ^Closed

I visited Bali ( Indonesia) with my wife in Feb ****. I forgot my wallet bearing USD *** plus indian currency and other original documents. This was collected by STS world team of Bali. Since it was Covid they told me that this will be sent pos...

May 24, 2022 by Mayur Shellar

Refund not received (Indigo Airlines) ^Closed

I have booked etickets of Indigo flight through Amazon. After flight booking done I downloaded the Indigo App and there I booked my preferred seats and paid Rs **** through my own debit card, no agency or agent was involved in booking the seats...

May 11, 2022 by Sunita Kundu

Flight refund (Travolook Www Travolook In) ^Closed

I booked a flight from delhi to jammu on ** April through Travolook. It got cancelled ,my money was deducted rs **** but still no refunds received...

May 10, 2022 by Prerna Bhadwal

Amount not refunded from Yatra (Yatra) ^Closed

I have booked flight ticket from Cochin to Ahmedabad from YATRA website on March **th **** but due to the website error ticket not booked and the amount (INR *****.**) got debited from my account. I have contacted Yatra customer care and they r...

May 02, 2022 by BRIZ GABRIEL

Ticket refund (Air India) ^Closed

FourAir India tickets from Delhi to Sydney were cancelled in March **** for to Covid based flight cancellations. Even after more than * years and numerous requests Air India is still to refund the amount of approx Rs *,**,***...

Apr 29, 2022 by Sandeep Singh

Ticket cancelled just after few seconds of booking and no refund even after 28 days (Travolook) ^Closed

I have made a booking through Travolook website on **–**–**** from Bangalore to Lucknow by paying Rs.**** and it got cancelled just after few seconds of booking and I received an email of the same mentioning reason as “due to fare differe...

Apr 08, 2022 by P. Naga Praveen

REFUND OF AIR FARE (Makemytrip) ^Closed

I had purchased * Air Tickets from makemytrip.com to travel from DEL to Kullu on **th Jan'** ,the tickets were booked in Air India flight.I had paid Rs *****/- for these flight tickets.However one ticket in respect of Dr Hira Lal Sharma was can...

Apr 05, 2022 by Supriya Sharma

Refund issue (Travolook) ^Closed

I have booked flight on **th February ****and got a call from Travolook that ur flight cancelled due to error and a refund will initiate with in **days . But it's being more then *month they are not refunding my money .kindly do the...

Mar 30, 2022 by Manohar choudhury

DELAY IN REFUND (Easemytrip.com) ^Closed

I booked a ticket for Thai Airways, Flight No. TG- ***, Delhi to Bangkok on **.**.****, for **.**.****, through portal of Esaemytrip.com. My PNR No. was - JKE*R*. I rescheduled that flight on **.**.**** at **.** pm, ** hours ** Minutes befo...

Mar 20, 2022 by Shiv Narayan Prasad Misra

Ticket cancelled by travolook in and refund not provided (Travolook) ^Closed

On *th February, ****, I tried booking a flight on travolook.in and my booking reference number is: *********. After making the payment of Rs. ****/- from my mobikwik wallet, they mailed me saying that my ticket was cancelled due to fare diffe...

Mar 06, 2022 by Santanu Pan

Refund of failed transaction (Yatra.com) ^Closed

I booked ticket on **.**.**** as *st time was get unsuccessful but paymen was deducted. Which is taken place at **.** pm. After that I have booked another ticket which got successful and i received ticket. But till date refund the *st faile...

Mar 05, 2022 by Anand Waghmare

Money not refunded in bank account (Goibibo) ^Closed

I canceled my hotel booking against Goibobo Booking ID - HTLDNAI*Y*V*EMNQ for which Rs *,*** was transferred in my GoCash balance. On *st Jan ****, I requested to transfer this amount to my HDFC bank account but due to technical reasons, this ...

Feb 14, 2022 by Arun Gupta

Yatra is not providing refund of 5957 Rs for the flights canceled through Indigo Airlines (Yatra Com) ^Closed

As per the attached evidence, Yatra has charged **** Rs. (GHP*NV) and **** Rs. (GP**GN) as Yatra Service Charges and then you have subtracted them as well. So If you have not charged the Yatra service fees as per the invoice then how can you de...

Feb 12, 2022 by Mansi Gupta

Airline tickets (Goibibo Air India) ^Closed

I want refund from Goibibo for two international airindia tickets booked for travel in March **** and they are not answering the calls/E-mails since a long time. Tried contacting them many times (****, ****, ****). Every time they say bank acco...

Feb 11, 2022 by Sakshi Bharti

Trip Id refund issue Cleartrip (Cleartrip) ^Closed

Dear Sir, I have booked one flight ticket from cleartrip Mobile app on **th jan ****, at the same time I have checked cancellation policy of the company website showed refundable and also airlines fees showed zero. I have cancelled this same ...

Feb 02, 2022 by Sarath R

Refund was denied by goibibo (Goibibo Air India) ^Closed

Dear sir/Madam, I am Rakesh Mari, I have booked two flight tickets, one from chennai to port blair(PNR: JGTR*H) for the date ** Jan **** and another ticket from port blair to chennai( PNR: U**EYV) for the date ** Jan ****. I have cancel...

Jan 20, 2022 by RAKESH MARI

Makemytrip is not returning money for cancelled flight due to pandemic (Makemytrip) ^Closed

Hello Admin, I have been using makemytrip.com for a few years now. . They're service used to be good till Feb ****. But, now they have become sloppy, their customer advisors have become arrogant and experience with them has just become horr...

Jan 06, 2022 by Bhavin Tanna

Amount not refunded for Cancelled flight due to Covid19 (GO ibibo Online Air ticket) ^Closed

I have booked round flight from Melbourne to Hyderabad via GOibibo with singapore airlines on **th Feb **** for March **** and return at May **** with the guest account. due to covid-**, the flights cancelled and when i dropped a mail to singa...

Dec 24, 2021 by Satyanarayana Daroju

Made the payment but company didn t made my booking (Make my trip) ^Closed

I have booked a hotel for my upcoming trip to Dubai through Make my trip. I have made the payment and received the payment confirmation on email as well but PNR has not been generated for my booking. It was mentioned in the payment confirmation...

Dec 24, 2021 by MOHD AFNAN

Refund against unsuccessful transaction (Yatra.com) ^Closed

I was booking a flight from jaipur to Surat om yatra.com after I did my payment it got deducted from my account but the ticket was not booked .I tried the second time the same. Thing happen money got deducted no flight booked. After the third t...

Dec 16, 2021 by Sachin Kalita

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Ananya Jindal
Complaint filed against: Dell

Resolved

"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "

Vishal Pawar
Complaint filed against: MakeMyTrip

Resolved

"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines

Resolved

"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."

Syed Noorul Arefeen
Complaint filed against: Meesho

Resolved

"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"

Sachin A Rosario
Complaint filed against: Pepperfry

Resolved

"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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