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Yatra (130/259)

259 Total Complaints
130 Total Resolved
50.19% Consumer Satisfaction

If you are searching for Yatra Review on internet then you have reached the right place. You can read the full Yatra Reviews here. Get answer to questions like if Yatra is real or fake? Yatra is legit or scam? if Yatra is safe? All Yatra reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra so that it help others to make wise decisions. The Consumer satisfaction score of Yatra is 50.19% because out of 259 consumer complaints, only 130 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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Yatra - Yatra not refunding entire amount Closed

Yatra reference no ************* and *************. Convenience fee not refunded even when Airline has cancelled the flights ...

May 09, 2026 by Usha

Yatra - Yatra com flight refund delay after airline confirmation of refund Closed

I am filing this complaint regarding the non-receipt of my refund for a SpiceJet flight (PNR: ZJNINX), which was delayed by more than * hours. As per DGCA guidelines, passengers are entitled to a full refund in case of delays exceeding * hours ...

Apr 09, 2026 by Ramansh Vasania

Yatra - Refund not received Offered Resolution

My name is Binoli Jain. I had booked my ticket on *th December,**** through HDFC SmartBuy portal and through Yatra.com on HDFC SmarBuy Portal for a flight from Indore to Mumbai. Within ** hours I called Yatra.com, Air India and also HDFC Sm...

Jan 16, 2026 by Binoli Jain

Yatra - Yatra com Bus Ticket not confirmed but money deducted Closed

Payment made on google pay for bus ticket..but shows payment failed in website..money was deducted form my account and no confirmation reference number for my booking.....

Jan 13, 2026 by Fayaz

Yatra - Flight Booking not confirmed money stuck Closed

I have made a flight booking from Yatra.com on **th december night around ** pm, my amount of rs.**** was deducted, the booking was not confirmed, and they are showing that the ticket is non-cancellable and non-changaeable. I was supposed to re...

Dec 20, 2025 by Ashni Anil Kankate

Yatra - No refund and no update on domestic flight booking Awaiting Details

I have booked a round trip domestic flight yesterday, to which I have only received confirmation for one way flight. I have my booking for tomorrow morning but there isn't any confirmation, neither i got any refund for the same. I have tried ca...

Dec 11, 2025 by Preeti

Yatra - No confirmation received after payment Offered Resolution

I have booked a room in a resort "Aranya resort by Mrugavani" and Yatra has not sent confirmation email or message after the payment was done...

Oct 18, 2025 by Preethi Joanna

Yatra - Money debited ticket not booked Closed

Money is debited but flight ticket is not booked...

Aug 18, 2025 by Aaveg Kumar

Yatra - Yatra com not provided proper refund Offered Resolution

I have booked a flight in Yatra for my family which cost me Rs. *****. I have cancelled the flight almost three months before and Yatra refunded Rs ***. The flight was from Akasa Air. The website from Akasa Air shows that they have refunded Rs ...

Jun 13, 2025 by PRANATI CHATTERJEE

Yatra - Trip Refund Offered Resolution

I tried to book a trip with yatra last year wherein they made false promises before I gave them the advance amount and soon after that they said they cannot arrange a lot of things I mentioned which they had promised earlier. I decided to cance...

Aug 10, 2024 by Surabhi Dixit Valleesha

Yatra - Refund not done Closed

My refund for my flight from Bangalore - Srinagar - Bangalore was cancelled and a refund of Rs.*****.** was to be processed from their end. While they have mentioned that they have processed the refund, the money has not been credited at all to...

Mar 05, 2024 by Varun C Prasad

Yatra - Misguiding for Refunds and scamming Closed

Hi, I had booked flights from yatra.com from Mumbai to Male and return for * passengers. I cancelled mumbai to male on medical grounds and rescheduled the return flight. Spoke to Indigo for medical exceptions and they refunded full amount for ...

Feb 22, 2024 by Jaykumar Damania

Yatra - Payment done but booking nothing Closed

I was booking train ticket through Yatra app and payment was completed but ticket was not booked. Want my money? ...

Feb 09, 2024 by Kamlesh Patel

Yatra - Refund not credited Closed

My refund was processed on *th jan '** but still not credited....

Jan 20, 2024 by Tenzing Zompa

Yatra - Flight cancelled refund not received yet Closed

I had booked a ticket from kolkata to bangalore for feb *th on *st jan, i had to cancel the flights cause of personal reason, but i cancelled under the dgca policy, to get full refund. they said as soon as the airline processes the refund, they...

Jan 11, 2024 by Megha Pradeep

Yatra - Refund not received Closed

On *st Jan **** my bus was cancelled by bis operators. After that I called bus operator and he told me refund was initiated from there side and told me to contact yatra ( platform where I booked my bus ticket)after that I mailed to yatra on * J...

Jan 10, 2024 by Yash Bisen

Yatra - Unpleasant Experience and Refund Discrepancy Regarding International Holiday Package Awaiting Details

I am writing to bring to your attention the distressing experience my family and I have encountered while booking an international holiday package through your company. Our primary point of contact throughout this process was Mr. Sachin, who...

Jan 04, 2024 by Krupali Naik

Yatra - But twice for flight schedulement but haven t refunded the first payment yet though complaints were Closed

I paid the amount of flight reschedulement twice on *th oct as they said the first payment is still in the gate way .I raised the same issue again and again but yatra didn't reply properly .The payment was done at *:** pm...

Oct 19, 2023 by Barlin Laishram

Yatra - I booked a ticket for 12 September but after receiving the final ticket the date was 11 october Closed

i was actually booking tickets for ** september **** from bangalore to vadodara and after booking the tickets the final confirmed ticket was of ** october ****, i think website might have glitched but now i am the one who is in loss, i need ful...

Sep 11, 2023 by Vanshika Jain

Yatra - Refund for my hotel booking cancellation Closed

I Have Booked A Hotel Through Yatra And I Cancelled The It They Said It Ill Get A Refund In A * To * Days I Been **days I Didnt Get Any Kind Of Refund And No Response From The Yatra and this is my second complaint first one was closed by yatra ...

Aug 17, 2023 by Pilla sai prasad

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How to file a complaint against Yatra?

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Questions about Yatra

Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra?

Domestic Holidays 0120-4904810
International Holidays 0120-4904815

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What is Yatra office address?

Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008

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What is Yatra customer care email?

Rail Support : rail@yatra.com
Bus Support : bus@yatra.com

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Where to find Yatra discount coupons?

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Who is the Owner / CEO of Yatra?

Dhruv Shringi

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