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Goibibo
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How to resolve Goibibo complaints online
If you want to complain about a problem that relates to Goibibo, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Goibibo by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
Find the contact details of Goibibo to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Goibibo - No refund after airline cancel the flight Open
My flight was canclelled by the airline spicejet, So I was eligible for full refund but goibibo showed me partial refund. Then I checked with airline and got confirmation that my full refund was initiated by the airline still goibibo has not re...
May 21, 2026 by Anushka Srivastava
Goibibo - Refund not received for Booking failed transaction Closed
I have tried to book flight ticket from goibibo app on **th may **** through upi credit card. While processing payment, amount got debited but booking not confirmed . Till date not received any refund amount for said successful transaction fro...
May 14, 2026 by Rushabh Mehta
Goibibo - Bus did not arrive at boarding point refund wrongly denied Open
I booked a bus ticket through Goibibo (Booking ID: GOBUSAND**********) from Kolkata (Santragachi) to Bangalore on ** May at **:** AM. I reached the boarding point on time, but the bus never arrived. I waited for more than *.* hours without a...
May 02, 2026 by Sourav Samanta
Goibibo - Refund request not initiated from Goibibo Open
Dear Goibibo Customer Support Team, My name is Rajkamal, and I made a hotel booking through your platform on **/**/**** (Sunday) at around *:** PM. The booking ID is GH**************. Upon arrival at the hotel, I was denied check-in due to ...
Apr 28, 2026 by Rajkamal B
Goibibo - FRAUD BY GOIBIBO Closed
The present complaint is being filed against MakeMyTrip India Pvt. Ltd. (operating under the brand Goibibo) for deficiency in service and failure to refund the amount due to the complainant. The complainant had made a booking through Goibibo...
Apr 23, 2026 by Raghav Agarwal
Goibibo - 2 x refund Closed
Company promised to give *x refund on my booking then cancelled booking of my train I travel in general class and also Goibibo do not provide my * x refund. ...
Apr 21, 2026 by Nilay yadav
Goibibo - Regund not credited Closed
It's been over a month since I have applied for refund of my cancelled flight, there is no update. ...
Apr 20, 2026 by Aiswarya S
Goibibo - Goibibo Refund not Credited since 1 month Open
I had cancelled flight booking via Goibibo which I booked via goibibo. I cancelled the flight on **th March and till now no amount has been credited and the status is not updated in their website. Also I am unable to contact any human agent of ...
Apr 16, 2026 by Shyamasree Haldar
Goibibo - Refund not yet received it s more than 2 months Open
I booked the Hotel in Feb end for the future date of April, but due to some medical emergency I was unable to travel so I cancelled the booking in March starting and the Goibibo Team Promised to do the Refund in * working days but it's more tha...
Apr 16, 2026 by Adarsh Dubey
Goibibo - Refund denied Closed
**Subject of Grievance:** Denial of Check-in and Subsequent Refusal of Promised Refund for Booking ID GH**************. **Details of Complaint:** *. **Booking and Policy:** I booked a stay at Jugglers Backpack through Goibibo (Booking ID: GH***...
Apr 12, 2026 by Amit Soni
Goibibo - Goibibo not making refund even after the flight operator have transferred the money Closed
We had booked a SpiceJet flight from Delhi to Pune for *th April through Goibibo. The flight was cancelled, and we opted for a full refund. We understand that the airline processed the full refund to Goibibo on *th April. However, the amount...
Apr 09, 2026 by Tej Rakhasiya
Goibibo - Denied Refund Closed
I did my booking from goibibo app. i was travelling from hyderabad to muscat it was a round trip booking. they created two different PNR numbers. my flight was on *th march and it got detalyed by more than * hours and because the situation in m...
Apr 08, 2026 by Gausiya
Goibibo - Refund for Flight Cancellation Open
I am writing to formally raise a serious concern regarding the cancellation and refund of my flight booking (Booking ID: GOFLISTAJDKP*******, PNR: **N*XZ). I initiated the cancellation on ** March due to the Middle East conflict. It has now ...
Apr 04, 2026 by Jitendra Soma Mahajan
Goibibo - Scam of Hotel Booking March 2026 Hotel Buddha Near Central University of South Bihar Bihar Closed
The Hotel booking, Name- Hotel Buddha , dated-**/**/****, Near Central University of South Bihar is not appropriate. Physical verification revealing that the specified hotel is closed. It appears to be a scam. Please immediately refund the book...
Mar 31, 2026 by Dr. Paramita Sarkar
Goibibo - Goibibo Not Giving Refund More than 1 Month Open
I made a flight booking on **th Feb from Delhi to Bangalore but for some reason the booking failed, and I was told that ***% amount would be refunded as the Book. After ** days, they refunded the amount in goibio wallet, which was not the origi...
Mar 31, 2026 by Aayush Thakur
Goibibo - Goibibo Confirmed Booking Not Honoured Stranded With Family Forced To PayExtra Open
I booked a hotel through Goibibo (Booking ID: GH**************, PNR: **********) for Luxe Stays Signature Pushkar under the room category “Private Villa with Indoor Private Pool (Dinner & Breakfast Included)” by paying ₹*,***. This tri...
Mar 09, 2026 by Arpit Bindal
Goibibo - Refund not provided by Goibibo against hotel cancellation Open
I booked a hotel through Goibibo and due to some personal reasons I cancelled it later and according to their policy if we cancel the booking with their stipulated time then full refund is initiated. I did it before time and they informed me th...
Mar 08, 2026 by Pradip Kumar Das
Goibibo - Flight cancellation Open
I have booked round trip flight tickets to guwahati for my wife,infant and myself.Due to some circumstances, I canceled round trip flight ticket of my wife and I traveled to guwahati alone.But they canceled my flight ticket from guwahati to New...
Mar 01, 2026 by Rohin degani
Goibibo - Inflated Convenience Charges Open
Booked a ticket using HDFC SmartBuy portal, chosing Goibibo as the travel partner and only on the final page of the transaction, after making the payment, I realised that Goibibo had charged *% of the transaction value as convenience fee (Rs **...
Feb 27, 2026 by Anusar G
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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