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Indigo Airlines
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How to resolve Indigo Airlines complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo Airlines?
If you are not satisfied with Indigo Airlines, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Indigo Airlines and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Indigo Airlines
But before filing a complaint, you should
a. Contact the customer support of Indigo Airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Indigo Airlines - Cancelled my indigo air ticket without my consent Open
Grievance Regarding Unauthorized Cancellation of Group PNR and Stranding of Passengers in Vietnam I am raising a formal grievance regarding the mishandling of our group booking by the airline and travel partner, which has caused severe inconve...
May 29, 2026 by Pradeep kumar srinivasareddy
Indigo Airlines - LOST LUGGAGE BY INDIGODENYING ADEQUATE COMPENSATION Open
I with my Mom & dad , were travelling from Kolkata to Jaipur on **/**/**** for attending my cousin sisters wedding in Jaipur.PNR-ZYN*WQ. Luggage were handed over to Indigo at the counter & received the luggage tag number via Indigo What's app ...
Feb 03, 2026 by MANOJ KUMAR SHARMA
I booked IndiGo Flight *E **** from Goa (GOX) to Ahmedabad (AMD) for * December ****. The flight was delayed for hours and then cancelled as part of a mass cancellation. Passengers were stranded with no refreshments or assistance, which is agai...
Jan 12, 2026 by Anuj Shah
Indigo Airlines - IndiGo cancelled flight less than 24 hours before departure causing financial loss Open
My IndiGo flight from Delhi to Pune (PNR A*DPHW) scheduled on ** December **** was cancelled by the airline less than ** hours before departure due to operational disruptions. No suitable alternate flight was offered at the time of cancellation...
Dec 14, 2025 by Ankit Saraogi
Indigo Airlines - Bag damage in transit Closed
My suitcase got damaged during my flight from Chennai to Delhi on May *th. My flight details can be provided upon request. The suitcase, a Samsonite brand, was purchased for approx. **,*** INR and is less than two years old. Upon contactin...
May 12, 2025 by vivek singhal
Indigo Airlines - Baggage not delivered by Indigo Open
I travelled from flight *e **** from delhi to bangalore on ** april. the flight was delayed by *.* hours and shown as departed while on airport itself. my baggages are not loaded on the flight and hence not reached bangalore. I was assured that...
Apr 17, 2025 by Mohit Jain
Indigo Airlines - Delay Misplace of my baggage Open
I have boarded Flight no : *E **** from Kolkata to Bangalore on **th February, ****. The airlines have put a wrong tag on my luggage and its been more than * days that the luggage has not been delivered. I came for a shoot and the bag had all e...
Feb 13, 2025 by kaustab banerjee
Indigo Airlines - Reissue of voucher Closed
My baggage was mishandled in year **** and when they were issuing me a refund the regional head said that they will have to do half refund and rest in a indigo voucher. I told them that I do not live in India. He promised me that i can extend i...
Dec 05, 2024 by Navpreet kaur
Indigo Airlines - Harrassment by Booking Staff and Duty Manager Indigo Terminal Closed
My wife was travelling from Delhi to Nairobi on **th November , she was carrying a valid passport and valid VISA stamp on Passport , still the booking staff was asking for the Residence card for Kenya, which is not at all required at the time o...
Nov 13, 2024 by Pramod Kumar
Indigo Airlines - Flight cancellation by company Open
I booked the ticket for ** oct **.** hrs with my family. We were supposed to travel to hyderabad but on the same morning we got the message that this particular flight from gondia to hyd has been cancelled due to some reason. And because of tha...
Oct 16, 2024 by Amreen quadary
Indigo Airlines - Not allowed for checkin Open
I have booked ticket at *.** PM for the flight departure at *.** PM from Doha to Chennai , and i have arrived airport for checkin at *.**PM,The Indigo officer not allowed me to checkin and i have no luggage and only laptap bag, i pegged for my ...
Sep 14, 2024 by Mohamed Yusuff
Indigo Airlines - Wrong information provided of boarding time closed Closed
Sir/Mame My is travelling from pune to bagdogra via connecting flight but pune indigo worker delayed my mother by saying that boarding has already been closed so that she would pay extra for next flight but my mother has already reached * hour...
Sep 13, 2024 by Kunal Bahadur Chattri
Indigo Airlines - Seat changed with out my concern Closed
hi i recently travelled in indigo air lines from hyderabad to tirupathi in indigo air lines.i booked seat by paying Rs ***/- at the time of starting the staff changed my seat with out my concern. when i asked they due to load trim they chang...
Sep 11, 2024 by chandra sekhar gunda
Indigo Airlines - IndiGo Itinerary Issue Closed
I want to highlight that I was trying to do web check-in before * hours of departure on Friday **th July morning but I was unable to do it due to Indigo’s ongoing system issue on that day. I was not getting any response on Indigo’s app and ...
Sep 10, 2024 by Rahul Singh Kushwah
Indigo Airlines - Flight cancelled with late notice Closed
Flight cancelled with late notice...
Aug 20, 2024 by Hashid
Indigo Airlines - Urgent Complaint Regarding Staff Conduct at Edinburgh Airport PNR Open
Dear Indigo Airlines Customer Service, I am writing to formally raise a complaint about an extremely distressing experience I had with a staff member of Turkish Airlines at Edinburgh Airport on August *, ****. My PNR number for the connectin...
Aug 10, 2024 by Rudali patil
Indigo Airlines - Scammed me Open
Thought it was indigo airline company who’s hiring,applied called the hr asked me to pay ****/- to reserve seat asked my documents adhar card **th ,**th degree marks card PAN Card asked me to pay *****/- for uniform as well as the training an...
Jul 15, 2024 by Shafreen naz
Indigo Airlines - ONLINE PAYMENT ISSUE Closed
I was travelling **th march from dar es Salaam to mumbai after that mumbai to ranchi but my luggage was extra weight **kgs so i want to pay via online payment but there is no facility of online payment i was an atm card but it was expired due t...
Jun 06, 2024 by Praveen kumar
Indigo Airlines - Froud call Closed
Evidence is required to job plus from fillup payment *** rs..... Parcel carrier **** ... Payment processing complete..... Plusss family medical claim **** ..... Thd is froud call in which scam plssss request this my payment return. . .. total ...
May 27, 2024 by Saloni aneja
Indigo Airlines - Damage of luggage Closed
My flight on **/**/** from to Goa via Delhi, with connecting flight PNR No T*Q*MH, I experienced disappointment upon discovering my luggage was broken during transit in Delhi. I requested for a NEFT of Rs****/- but didn't get a fund till da...
Apr 20, 2024 by Ishman Singh
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