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Makemytrip
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How to resolve Makemytrip complaints online
If you want to complain about a problem that relates to Makemytrip, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
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5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemytrip?
If you are not satisfied with Makemytrip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Makemytrip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Makemytrip
But before filing a complaint, you should
a. Contact the customer support of Makemytrip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Makemytrip - Lastminute cancellation of hotel booking despite full payment and confirmation Open
Last-minute cancellation of a hotel booking by MakeMyTrip despite it being fully paid and confirmed. This has now happened for the second time. Our fully paid, non-refundable confirmed booking was cancelled on the day of check-in without any...
May 16, 2026 by Rahul Y
Makemytrip - Urgent Flight Name Correction Not Resolved by MakeMyTrip Closed
I booked an international Emirates flight through MakeMyTrip. Due to a booking error, my passenger name appears as “Mohammad Kamran Kamran” instead of “Mohammad Kamran” as per passport. I have repeatedly tried contacting MakeMyTrip thr...
May 10, 2026 by Md rizwan
Makemytrip - No customer support and substandard property on their website Open
I booked a villa for * nights for my wife and me in goa from makemytrip which showed it had pool and other amenities and the villa ina very good condition which was clearly misrepresented and completely opposite when i enetred the villa. One o...
May 04, 2026 by ABHIMANYU AGARWAL
Makemytrip - Refund not processed Closed
I had booked a flight using Makemytrip app. But the airline preponed the flight by three days. So I cancelled my booking expecting a full refund as it was the airlines fault. But I have not received any refund yet and it has been more than ** d...
Apr 20, 2026 by Mayuresh Mohan Rao
Makemytrip - Fake Hotel listing Open
I am writing to formally raise a complaint regarding a highly disappointing experience I faced with a hotel booking made through your platform. I had booked a stay at Hotel GK Exotica Near Lingampally Railway Station, Hyderabad through MakeM...
Mar 16, 2026 by Lohit Ganivada
Makemytrip - REFUND NOT RECEIVED FROM MAKEMYTRIP Open
I had made a booking of * nights stay at The Fern Sardar Sarovar Resort Ekta Nagar, Series By Marriott on **th January **.** am for check in on **th January **** *:** pm and check out on *st February **** before **:** am. There was zero cancell...
Feb 28, 2026 by Dhruv P Ashar
Makemytrip - Refund not received from MakeMyTrip Open
I had booked a ticket with the booking ID: NF*AIBMX*********** from Kolkata to Coimbatore for * persons for journey on **th December ** with FLEXI option to minimize the penalty on cancellation. I cancelled my ticket on **th December **. Thou...
Jan 04, 2026 by Reena Venkataraman
Makemytrip - Refund not provided Open
I am filing this complaint against MakeMyTrip (MMT) for deficiency in service, unfair trade practice, and wrongful withholding of my money amounting to ₹*,**,***. Details of the Issue I booked a hotel in Dubai (Taj Jumeriah Lake Towers...
Nov 27, 2025 by Kalidas Singamsetty
Makemytrip - IRCTC ticket cancelled but money not refunded Open
I have booked a train ticket with mmt on ** October, irctc has issued a refund on cancellation but mmt haven’t credited my money back , they says wait for month , this is not fair to hold my money for a month ...
Nov 03, 2025 by Gumanaram Choudhary
Makemytrip - Hotel booked paid but room not allotted at checkin Closed
Room booked paid full amount but the time of check in the hotel owner denied to allot our booked room and replied rudely that no room vacant....
Oct 14, 2025 by Amit Kumar Panda
Makemytrip - Bus cancelled by bus operator but still they didn t give me my refund of 4 tickets Closed
I have booked * ticket of Sai virbhadra travels through MakeMyTrip with Booking Id- NU*************** and refrance PNR *AFCTV**, I raised a concern regarding refund claim on my with request IDs as: *) ***************** *) ***************** *...
Jul 13, 2025 by Sulbha Joshi
Makemytrip - Refund does not get Closed
I am writing to formally raise a complaint regarding the refund for my cancellation request. I applied for the cancellation on **/**/****, and I received a message confirming that the refund would be processed by **/**/****. However, as of toda...
Jun 27, 2025 by SANJAY BHANJIBHAI PANNA
Makemytrip - Regarding PAR application Closed
I enquired for Holiday Package on makemytrip website and got a call from Agent Zoya regarding the same . At first she applied my PAR as per their internal process without finializing the package . Now my PAR got approved by package price which ...
Mar 19, 2025 by Sumit
Makemytrip - Missing second flight due to delay in first flight Open
I booked international flight ticket through makemytrip website. The journey was comprised of two flights. one from Taipei to Kulalampur in Batik Air and another was from Kualalampur to kolkata in Air Asia. But the Batik Air flight was two hour...
Dec 12, 2024 by Shobhan Dev Mandal
Makemytrip - Unilateral Cancellation of my Hotel Booking Open
I am writing regarding my recent hotel booking made through the Smartbuy website. The payment has been completed, and the bookings were confirmed for * rooms on * separate bookings. Despite, after a couple of days I got a call from makemytrip t...
Oct 22, 2024 by Bibhudutta Basantia
Makemytrip - Complaint for refund Open
o On dated** September,****,while booking for a hotel in Lucknow ton MakeMyTrip site, Rs.**** was debited from my account but hotel booking failed. I got the alert message from MMT that the amount will be refunded within */* days. but even aft...
Sep 26, 2024 by Narahari Nayak
Makemytrip - MMT Zero cancelation fraud Open
I paid extra money to buy zero cancelation insurance - it was clearly written that I will be entitled to get ***.*% refund if i cancel the booking before ** hours. Now when i am trying to cancel my booking they are deducting Rs. **,***. The ter...
Sep 04, 2024 by Vyom
Makemytrip - Mental harassment by Makemytrip Closed
I was denied checkin against my booking at Hotel Levante on **th Jun. Despite of multple calls no action was taken and no one called me back from MMT. I took the checkin by paying the additional amount and escalated the issue to the MMT team to...
Jun 27, 2024 by Kapil Agarwal
Makemytrip - Transaction failed ticket not issued refund needed Closed
I had booked a flight for Amritsar to pune via MakeMyTrip. And the amount for the same got deducted from my bank account. But it shows transaction failed! And I have tried my best to reach to MakeMyTrip but they're not responding to any of the ...
Jun 27, 2024 by Sunanda Menon
Makemytrip - NON REFUND OF CANCELLED TICKETS Closed
I Have Booked Flight Tickets from Hyderabad to Dehradun on **.**.**** Rs.*,**,***/- and Advance Given on **.**.**** of Rs.**,***/- , Total Ticket cost for ** Passengers are Rs.*,**,***/- and we hae cancelled * tickets on same day and after * da...
Jun 18, 2024 by CHUDI DHEERENDRA RAO
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Questions about Makemytrip
Ask questions about Makemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Makemytrip?
0124 462 8747
What is Makemytrip office address?
DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2. Sector 25, Gurugram, Haryana 122002, India
What is Makemytrip customer care email?
b2bflighthelpdesk@makemeytrip.com
Where to find Makemytrip discount coupons?
Who is the Owner / CEO of Makemytrip?
Deep Kalra
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