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Make my trip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Make my trip - Payment Successful but No Booking Created Open
I made a payment of ₹*,*** via UPI (Google Pay) on * June **** at *:** PM through a MakeMyTrip payment link. The payment was successfully debited from my bank account, and the MakeMyTrip payment page displayed a “Payment Received” conf...
Jun 16, 2026 by Prateek Raj
Make my trip - Partial refund received from Make my trip for flight cancellation done by the airline Open
My Flight was cancelled by airline for unforeseen reasons which i booked through make my trip and I paid somewhat **** for the flight however they have refunded me partially after * months of claiming and cancellation, and that too not the full...
Jun 08, 2026 by Rasika m
Make my trip - Refund not credited Open
I had a flight booking through MMT on *th April which was delayed by * hours. I was informed by the spicejet team on Airport that I am eligible for full refund so I shall contact my agent for the same. I raised a special claim at * AM for my f...
May 22, 2026 by Dipesh Vadhwani
Make my trip - Refund not received Closed
My spicejet flight was delayed and there was an option from airline to claim refund or change. We opted for refund . The airline has issued the refund of the said amount but mmt is going on defering the date of refund on their app. The chatbot...
May 15, 2026 by Sujata Behani
Make my trip - Make my trip did not refund my cancelled hotel booking money Open
I have booked Rihaan Goa holiday homes hotel from make my trip, after some time hotel staff called me and said, there are no rooms available for you to stay on May *, **** to May *, **** and they cancelled my bookings, mail also they sent and i...
May 03, 2026 by Akshay Ashok Naik
Make my trip - Unethicl practices in booking holiday packages and high cancellation charges Closed
A holiday package was booked with MMT and Rs. ***** was paid as the booking charge. We enquired with their representative about the visa approval chances and were apprehensive about paying a big booking sum before the visa was approved. Howeve...
Apr 30, 2026 by LORRAINE RAYELLE GOMES
Make my trip - Full refund not received Open
As per IRCTC got message that amount of Rs ****/- refunded due to booking cancelled. But actually I received only Rs.*** from Make My Trip. When I informed them regarding short payment they keep saying we have already refunded Rs.***. I want my...
Apr 29, 2026 by Rakesh Eknath Khambe
Make my trip - Refund not credited Open
On *th of Feb **** booked a return flight ticket for Raipur to Bengaluru via Makemytrip app & total amount paid was Rs *****/-. A date change request was successfully done with the payment of Rs ****/-. As the plan changed had to raise a cancel...
Apr 20, 2026 by Akant Chandrakar
Make my trip - Refund not received Open
I have booked round-trip flight from London to Hyderabad on Jan *th ****. Travel dates were *th March and return date is **th March. The flights were cancelled due to ongoing war. I have filed for a refund request. It shows I am eligible for a ...
Apr 17, 2026 by SAI VENKATA PRAVEEN ALAVALA
Make my trip - Excess baggage cancelled by Avaan which was booked through makemytrip Open
Make my trip booking id NF*AKCDB***********,(Booked on ** Mar ****) excess baggage cancelled by Avaan booking reference is AVMMT*****. Can,t raise refund request through app support and there is not way to connect to customer service. I have...
Apr 07, 2026 by Brijesh Singh
Make my trip - Urgent Escalation Flight Cancellation Unable to Reach Support Refund Yet Not Credited Open
I am writing to escalate the delay in receiving my refund for booking ID NN*AJP*W***********. I started on my US visit on **th February **** under PNR RQXZWF taking Mumbai – Dubai – Orlando – Dubai – Mumbai route – Invoice / tic...
Mar 30, 2026 by Shishir Sinha
Make my trip - Refund not issued Closed
I created the refund request on **th Feb, and it's been more than ** days, but I haven't received my refund yet from MMT. The agents have already closed the request without providing any resolution or information on my refund even after my esca...
Mar 04, 2026 by Raj Mahor
Make my trip - Unfair and False cancellation charges Open
I am filing this complaint against MakeMyTrip (MMT) for unfair cancellation charges, misleading information, financial loss, and severe mental distress. On **rd December ****, I booked a refundable international flight ticket from London to ...
Feb 28, 2026 by Mohammad Ahtesham Raza
Make my trip - Delaying and Refund not received after Flight cancel by Airline Closed
I booked my ticket through MAKEMYTRIP with Booking ID SN*AIX*H*********** from Riyadh to Mumbai on * March **** by SAUDIA Airlines. My confirmed Ticket for PNR ZDYDOL Passenger Mujahid Mumtazali Chougule. Direct flight was cancelled by Airlines...
Feb 24, 2026 by Mujahid Mumtazali Chougule
Make my trip - Refund not issued Open
I booked * hotel rooms for *th feb'** but by mistake the date got selected as *th of Feb'**. I immediately cancelled the rooms but they are not issuing the money and had kept all of it. I have mailed them called them texted them on social media...
Feb 14, 2026 by Apurva Mehrotra
Make my trip - Refund not credited Open
Booked air tkt to Coimbatore from Kolkata on*th Dec**, for journey on **th Dec with Flexi scheme (min cancellation fee), cancelled on **th Dec. MakeMyTrip not yet refunded ...
Feb 06, 2026 by Reena Venkataraman
Make my trip - Flight cancelled by air india no refund by MMT Open
MMT team Request id ***************** Need solution on this, go through below email from airline, since *st Jan no update, no option for connecting with agent, struggling like hell. Neither airline nor MMT providing any solution...
Jan 20, 2026 by MINAKSHI MUKHERJEE
Make my trip - Not refunded my airline cancelked ticket cost Open
MMT team Request id ***************** Need solution on this, go through below email from airline, since *st Jan no update, no option for connecting with agent, struggling like hell. Neither airline nor MMT providing any solution...
Jan 19, 2026 by MINAKSHI MUKHERJEE
Make my trip - 2 booking for madgaon to Goa have done due to payment technical glitch or fault Closed
Sir I had booked a madgaon to Mumbai with ********* this mobile number with opt-in a trip guarantee premium but one booking showed a fail than I booked another ticket from afterwards last failed booking has get confirmed without any notificatio...
Jan 10, 2026 by Nitesh Maniram Yadav
Please note my Booking details as under - Booking ID - NH************** (Booked on *th Aug ****) Venue - Rann Utsav - The Tent City Check in Date - *nd Jan **** & Check out Date - *th Jan **** Total Pax - * Adults + * Child (** Years) To...
Jan 09, 2026 by Shailesh Kumar
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Questions about Make my trip
Ask questions about Make my trip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Make my trip?
0124 462 8747
What is Make my trip office address?
8-1-400/61, 2nd Floor, Westfield Center, Delux Colony, Rethi Bowli, Tolichowki Main Road, Hyderabad
What is Make my trip customer care email?
service@makemytrip.com
Where to find Make my trip discount coupons?
Who is the Owner / CEO of Make my trip?
Rajesh Magow
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