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Indigo
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How to resolve Indigo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indigo?
If you are not satisfied with Indigo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Indigo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Indigo
But before filing a complaint, you should
a. Contact the customer support of Indigo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Indigo - Indigo flight customer care number Open
You can also contact support team ********** make my trip customer service number **********/ booking travel hotel flight ✈️...
Mar 12, 2026 by Kuldeep
I have flight on ** dec **** from Delhi to Kolkata. My flight was delayed and later on cancelled. My PNR number is RC***X. But my luggae is still not delivered by today. This bag carry my all original education document and job offers. Indigo ...
Mar 11, 2026 by ARUN
Indigo - Refund not received Open
Dear support team, i'm Supreet from delhi and i just wants to make your attention on my ticket cancellation and refund on **th Feb ****. That date i was booked an ticket of Indigo airline from GOA (Dabolim) to Delhi with two passanger and paid ...
Mar 02, 2026 by SUPREET SINGH
Indigo - Refund not being given Open
Journey Date: ** Apr ** Flight No.: *E**** PNR : RYRPGQ My trip is scheduled for Kazakhstan and IndiGo has not been flying for quite some time now on this route and all flights are cancelled in this route till **th Mar **. I have...
Feb 20, 2026 by Ranoj Panda
Indigo - IndiGo Flight Cancellation Refusal to Reimburse Alternative Flight Cost Open
On * December ****, my IndiGo flight (PNR Y*W***) on the Lucknow–Kochi route was cancelled after I had already reached the airport *.* hours prior to departure. I waited for over * hours before being informed about the cancellation. Due to...
Feb 11, 2026 by Mayank Agarwal
Indigo - Flight cancelled but full refund and compensation not issued Open
Hello, I am writing to raise a formal complaint regarding Indigo’s poor service. We travelled with Indigo from Jammu with the planned destination of Varanasi for our New Years celebration. We were told in Jammu that our Delhi to Varanasi ...
Jan 17, 2026 by Virendr jaamwal
Indigo - Indigo flight refund Closed
I had booked a flight on * then YouTube the let delete flight. I can I do not go now. I asked i asked for a refund for the flight but they say they have the money.But I cannot see any source of weapon.What can I...
Dec 17, 2025 by Hina Tanwir
Indigo - Indigo compensation Closed
I was having indigo booking delhi to pune and return against PNR L*MFRL. Indigo has cancelled flights both these flights and information was given same day about cancellation. i understand as per rule they were give me compensation for last m...
Dec 17, 2025 by milind girgaonkar
Indigo - Money for Offer Letter Closed
Today (**/**/****) got a call from a girl named Shruti, saying she is calling from Indigo Airlines, phone no. **********. She asked, "Are you looking for ground staff vacancy?" Then she said to WhatsApp her my resume, after that she said I am s...
Nov 05, 2025 by Rajni Tirkey
Indigo - Non disclosure of baggage drop timings and harrassment at the airport Open
I booked my flight ticket from Amazon from Hyderabad to Ranchi for **th October **** on **th August ****. I got the flight ticket which nowhere mentioned the baggage drop timing. Flight company- Indigo Flight timing- *:** am to **:** am Boa...
Oct 23, 2025 by Megha Khandelwal
Indigo - Misbehave by crew member Open
Subject: Formal Complaint Regarding Inappropriate Conduct by Crew Member Dear Indigo Customer Service, I am writing to formally raise a concern regarding an incident involving a crew member during our recent travel experience. My broth...
Sep 04, 2025 by Akanksha Jha
Indigo - Luggage stranded Open
I flew from Delhi to Berlin on **th August ****. The staff at check in for Indigo conveniently failed to tag my luggage leading it to be left behind at the airport in Delhi. I asked her whether she would be able to resolve it to which she lied ...
Sep 02, 2025 by Ayushi Roy
Indigo - Charging extra for buggage Closed
I am traveling from Kolkata to Mumbai today. My luggage weighted little extra. For that I was charged **** rs which is equal to the ticket I booked. This is so disappointing. If you want to do business do it in a correct way. Looting customer i...
Aug 02, 2025 by Anjali
Indigo - NON REFUND OF AIRLINES TICKET FARE Open
i am writing to request your kind intervention in securing a full refund of ₹**,*** from indigo airlines for flight number *E ****, PNR S*KM*Q, which i was unable to board due to unavoidable security concerns in jammu and kashmir. i had plann...
Jul 07, 2025 by MAHENDAR KEDIA
Indigo - Bag Damaged Open
Flight Leh to Delhi( **Th June ) : *E**** PNR: T***WQ Without any communication Indigo have not loaded our luggage on flight, then they share false information that we can collect bags from belt * then belt * and finally they admitted that the...
Jul 04, 2025 by RAKESH PATIL
I had planned a trip to Pathankot with a flight from Kolkata to Delhi and a Vande Bharat train from Delhi to Pathankot Cantt. However, due to recent drone sightings in Pathankot, I had to cancel the trip. My return journey included a train from...
May 14, 2025 by Sarnav Kedia
Indigo - Luggage Lost Closed
I am writing to formally express my profound disappointment and frustration regarding the distressing experience my friend and I endured during our recent journey with IndiGo on April **, ****. Our travel itinerary included: Flight *E ****...
Apr 20, 2025 by Divya Mandge
Indigo - Seat allocation is unethical Closed
International and domestic flights both does not have options to select seats together, only available with purchase option, which means two people cannot seat together which is unethical. At the airport check in counter they said no seats a...
Jan 11, 2025 by Saurabhkumar Patel
Indigo - Baggage not delivered Closed
My flight landed from Chicago through Istanbul to Delhi on **-Dec-**** and the baggage has been missing since. The missing baggage report was filed and they were supposed to be delivered to address in Hyderabad, which was final destination. The...
Dec 27, 2024 by Samar Vinod
Indigo - 1500 refund received for 1 2 flights cancelled by airline worth a total of Open
I had booked a flight from Dharamshala to Mumbai. Indigo divided it into Dharamshala - Chandigarh via *E-**** and Chandigarh - Mumbai via *E-****. A day before my travel, they cancelled the Dharamshala - Chandigarh flight due to operational rea...
Dec 10, 2024 by Arastu Zakia Nambiar
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Questions about Indigo
Ask questions about Indigo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Indigo?
0124 617 3838
What is Indigo office address?
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India
What is Indigo customer care email?
customer.relations@goindigo.in
Where to find Indigo discount coupons?
Who is the Owner / CEO of Indigo?
Rahul Bhatia
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