File a Complaint against Air India
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Air India
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How to resolve Air India complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India?
If you are not satisfied with Air India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India
But before filing a complaint, you should
a. Contact the customer support of Air India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Air India
Find the contact details of Air India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
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Social Network
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Legal Network
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Air India - Lost Baggage Compensation Open
Air India Lost my baggage. Not giving satisfactory response to my query regarding the investigation. Offering very low compensation for lost baggage...
Nov 17, 2025 by Javed Akhtar Siddiqui
Air India - Flight Cancelled without giving prior Notification Open
Date: November *, **** To, The Secretary Ministry of Consumer Affairs, Food and Public Distribution Government of India Krishi Bhawan, New Delhi - ****** Subject: Formal Complaint Against Air India for Unnotified Flight Cancellation (AI *...
Nov 04, 2025 by AMRIK SINGH
Air India - Refund rejected from Airline and Insurance Company Open
I, Mr Nitin Kumar, had travelled to Bali in the month of June'**. While returning, I had booked a hopping flight from Air India. Just * days before my return, my flight was cancelled with the remark "Operational reason", and amount refund reque...
Sep 13, 2025 by Nitin Kumar H
Air India - Airlines changed schedule but refused refund Open
I booked a round trip flight ticket through Makemytrip on **th May **** vide Booking ID: NN*AEPMH***********. The flight from Dubai to Mumbai was scheduled for **st Aug **** and the return flight from Mumbai to Dubai was on **st Aug ****. O...
Aug 09, 2025 by Madhukant Sawant
Air India - Refund of double fare charged Open
I had bid for upgrade in respect of my Delhi- Bangalore travel by AI **** on ** April ****.. I was charged complete fare for upgrade to Executive class in addition to economy fare..The Economy fare of Rs **** was required to be refunded which w...
Mar 18, 2025 by Syed Qais Hayat
I booked the tickets under the 'Economy Comfort Plus' because I wanted the flexibility to change or cancel my flight. I assumed the option to do so would be available on the Air India booking portal like other Airlines have. But in the manage y...
Oct 15, 2024 by Apoorv Toppo
Air India - Missing Baggage Closed
My baggage has been missing for the past month now ...
Aug 27, 2024 by Kiran Goutam Dhananjayan
Air India - Too much delay Open
The Air India flight number AI*** which was supposed to take off at * am. And all the passengers were seated inside the flight ** mins before the take off. I took my seat at *:** am and now it's been *:** am we all are suffering. We asked about...
Jun 30, 2024 by Kumar Arindam Ghose
Air India - Air India denied boarding on International Flight to group of 8 people Open
Hi Team, I am raising this grievance after chasing Air India Customer Care team for about a month Reg: Case # ********. Here is the brief of the grievance due to which we have raised a demand of Rs *.** Lakh from Air India: We were a fami...
Jun 23, 2024 by Brahm Prakash Srivastav
Air India - Seeking compensation due to physical suffering and mental agony Closed
I had booked ticket from San Francisco to Delhi on **July **** for my Spouse (Ankita Kumari) and my child who is infant (Kashvi Kumari). The date of flight was **Oct****. It was booked more than * months in advance as we were told by the custo...
Apr 25, 2024 by Kusum Kumar
Air India - Air india boarding time issue Closed
We were boarding AI*** which gmr board showing the departure time as *pm and the air india has mentioned that the departure time was *:** pm and due to this ** min difference we missed our flight. We are not responsible for the glitch and i req...
Apr 08, 2024 by Mukund Sharma
Air India - Charged for Extra Luggage Not allowed to Board the Flight Closed
My travel date was **th March ****. Flight *.** AM Mumbai to Mangalore. I was issued a Boarding Pass and checked in my luggage. Charged Extra for Luggage. But when I went to the Boarding Gate, they refused Boarding as they said they had closed ...
Mar 15, 2024 by Suma S
Air India - Broken Business Class Seat Open
My seat booked for business class was broken Pnr 5s9mej...
Mar 15, 2024 by Prateek Bhargava
Air India - Money debited twice for CCU to SFO tickets Open
I am writing in reference to Case ID: ******** raised with Air India regarding a recent issue with my booking referenced under POI**T. On February *st, I rescheduled my flight for CCU to SFO for both passengers, resulting in a payment of Rs....
Feb 22, 2024 by Sukhpreet Singh Anand
Air India - Flight Delay Closed
On *th January I had to miss my flight from Mumbai to Delhi with PNR number **AZ*V due to very slow process work by ground staff it took them more than ** mins to do the check in baggage clearance for **-** members due to which I had to book in...
Jan 15, 2024 by Rohit Gavhane
Air India - Allocated wrong seat prebooked and prepaid by ground staff during check in Open
My mother (almost a senior citizen) was to travel all alone from India to US on **-Dec on Air India flight *****L from Delhi to SFO (Non Stop). Considering her age we booked her a window seat (**A) in Premium economy well in advance and paid e...
Dec 26, 2023 by Pallak Khinda
Air India - Air india check in counter at shivaji ND non functional Closed
Air india check in counter at Shivaji stadium at *am on *.**.** not functional. Waited for ** minutes....
Dec 07, 2023 by Neeraj jain
Wrong boarding pass issued by AI and confusion in Chennai whether it is Air India Express or Air India . CISF was reluctant to let in . Even the security at Check-in was hesitant. Made my family who has medical problem walk for ** minutes from ...
Nov 17, 2023 by
Air India - Flight delay Closed
Mera flight **.**hrs tha jisko delay karke **.**ko kar diya mujhe urgent me Delhi jana tha...
Nov 16, 2023 by Harikesh
Air India - No Refund from Air India Open
Hello Sir, Myself Kanhaiyalal Chanchlani me and wife both are Senior Citizen on **-Oct-**** we both landed at Delhi Airport from JFK, I made the whole round trip booking from Air India, upon arrival at Delhi Airport there was a connecting De...
Nov 14, 2023 by Kanhaiyalal Chanchlani
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Questions about Air India
Ask questions about Air India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Air India?
0124 264 1407
What is Air India office address?
113, Airlines House, Gurudwara Rakabganj Road, Parliament Street, Delhi - 110001 (Behind All India Radio).
What is Air India customer care email?
Checkin@airindia.in
Where to find Air India discount coupons?
Who is the Owner / CEO of Air India?
J. R. D. Tata
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