File a Complaint against Yatra.com

Yatra.com - Deficiency in Services ^Open

I am filing this complaint regarding severe deficiency in service and harassment caused by Yatra during my Mussoorie trip booking. Details of Incident: I booked a hotel stay at Elivaas Zephyr, Mussoorie through Yatra for **–** May **** ...

May 30, 2026 by Shivam Shashank

Yatra.com - Refund ^{Offered Resolution}

I have booked a flight from from yatra fir Bangkok on **th may and the same flight booked one of my friend from Goibibo but due to some reason flight got cancelled for that day team yatra did not informed me I have checked with Airline they sai...

Apr 16, 2026 by Lucky

Yatra.com - Cancelled bus fare refund ^Closed

I cancelled my * bus booking which I made through YATRA.COM . I asked for refund. I got a mail from yatra.com that says they already initiated the refund. The booking was on **th ,**th ,and **th February. But still I didn't get the refund in my...

Mar 10, 2026 by Prasoon sadanandan

Yatra.com - Yatra com Flight Payment deducted but PNR not issued No Confirmation ^Closed

I booked a flight on ** Jan **** for travel from Raipur to Pune for two adult passengers. The full payment was successfully deducted from my credit card; however, the booking status remains “PNR Confirmation Awaited”, and no valid PNR has b...

Jan 17, 2026 by Rohan Bajaj

Yatra.com - Flight Payment deducted but PNR not issued No Confirmation ^Closed

On December **, I booked a flight from Delhi to Bangalore, and the amount of ₹**,*** was deducted from my account. However, I have not received my PNR number, and the status is shown as "Confirmation Awaiting" for reference number ***********...

Dec 13, 2025 by Bharat Bhushan

Yatra.com - Complaint Against Yatra com for NonProcessing of Refund Under Death Waiver Policy and Deficiency in ^{Offered Resolution}

I am writing this complaint to bring to notice the extremely poor service and negligence displayed by Yatra.com in handling my refund request raised under their Death Waiver Policy. Due to the unfortunate demise of an immediate family member...

Dec 13, 2025 by Vishnu KP

Yatra.com - Refund Not Received for Unconfirmed Flight Booking ^Closed

I am writing to COMPLAINT regarding my flight booking with yatra.com having reference number *************. I had booked the flight yesterday on **/**/**, but the airline did not confirm the booking. I therefore requested a refund; however, the...

Dec 06, 2025 by Alok Choudhary

Yatra.com - Yatra com cheated ^Closed

Dear sir i had booked ticket for flight from delhi to lucknow on *rd dec ****, i recieved confirmation of payment of rs **** two tickets. But yatra. Com not provided flight tickets and no response for mail i have sent to refund my money and ph...

Dec 05, 2025 by Suman singh

Yatra.com - NEED REFUND ^{Offered Resolution}

VERY URGENT COMPLAINT NAME- Bikram Sarkar/Kishore sarkar EMAIL- sarkar**dtk@gmail.com PHONE- ********** *** tickts** YATRA.COM REF NUMBER- ************* YATRA.COM REF NUMBER- ************* PNR- KJEN*Y PNR- ***M** *Flight Thai VietJ...

Nov 30, 2025 by Kishore Sarkar

Yatra.com - I made a transaction of train ticket ^Closed

No record found problem and money debited from my account yatra app not showing my tickets . Please refund my money back to my account ...

Nov 04, 2025 by Rajat Singh

Yatra.com - Ticket not confirmed but money deducted ^Closed

Payment made on google pay for international flight ticket..but shows payment failed in website..money was deducted form my account and no confirmation reference number for my booking....

Oct 26, 2025 by Mithun

Yatra.com - I want refund of my payment ^{Awaiting Details}

I tried booking my flights via yatra.com, the UPI payment was successful, however when page got redirected to yatra.com, it showed technical error and no flights got booked and it asked for payment again....

Aug 08, 2025 by Prakruthi Jeevendra Kumar

Yatra.com - Full utilise of ecash ^{Offered Resolution}

We had planned trip to Uttarakhand … we had a hotel issue it was not suitable for us… and * day charge of that hotel was *****.. they returned only **** n said **** are in form of ecash u can use it in ur next trip… now we are planning f...

May 20, 2025 by Aakansha Parmar

Yatra.com - Bus ticket refund amount ^Closed

I have booked a bus from Hyderabad to Bengaluru through Yatra.com on *th may **** and it has been cancelled by bus driver so I have raised a complaints against the refund but there is no response from their side so please help me...

May 09, 2024 by Pinky L

Yatra.com - Wrongly charging Cancellation Fees ^Closed

When i booked the room it was showing ***% refund if cancelled before **th April but now its charging *** rs cancellation charges. They said its mentioned in the booking voucher but Booking voucher was received after booking not before bookin...

Apr 11, 2024 by Harish Singla

Yatra.com - We are not given a proper refund which the company is cheating against us ^{Awaiting Details}

We have booked a flight ticket on **/**/**** for Coimbatore to Bhopal and it is cut flight actually , which is from Coimbatore to Mumbai and Mumbai to Bhopal which totalled around rupees ***** . Actually what happened is we cancelled the flight...

Mar 25, 2024 by Abilesh Ganeshan

Yatra.com - Money deducted but booking not recorded successful on yatra com ^Closed

I booked a domestic flight and made the payment, but after the money was deducted the booking was not confirmed. Well keep having the ticket not confirmed aside it was not even recorded ...

Feb 15, 2024 by Mohd Ali

Yatra.com - Not got my refund ^Closed

I have cancelled my ticket and asked for yatra ecash wallet. But when I got my ecash wallet and tried to book again it got deducted again and the other case is my another ticket got cancelled by airline and the airline is saying that they have ...

Feb 10, 2024 by Atulya Milind

Yatra.com - Flight refund not initiated ^Closed

My flight was cancelled by indigo airlines itself and after that they initiated my refund on the booking agency yatra.com . And when i claimed yatra for my refund they just notified me that no refund has been initiated by the airline. Very ter...

Feb 07, 2024 by Darshana Thakuria

Yatra.com - Complaint about refund ^Closed

My flight got cancelled I booked through yatra. Com Booking reference no is ************* Delaiying in resolving case Regards Deepak israni ...

Feb 02, 2024 by Deepak israni

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Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?

Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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