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Airlines Complaints

Indian Airlines Industry has recently become one of the fastest-growing airlines industries in the world. They generate a huge amount of income and employment. There are about 450 airports and more than 1000 registered aircrafts in India today.

But nothing can ruin a holiday than diligently planning a whole trip with excitement, only to arrive disappointedly at the airport to find out that there is some glitch.

The most common airline complaints in 2019 was lost baggage. According to a recent survey, an average of 1 in 150 people have their checked baggage lost or left behind every year. The other common airline complaint is flight delay. Apart from flight delay, consumer often face issues like promised refund not given, ticket cancelled, flight cancelled without prior knowledge, rude staff behaviour etc.

As per Directorate General of Civil Aviation (DGCA) guidelines for flight delays, the Airlines should inform about flight delays promptly to the passengers with reasons. If a flight is delayed beyond 2-3 hours, airlines should offer compensation and assistance, which may include meals, refreshments, and accommodation. Also, the passengers should be given options for full refund or re-booking the next available flight. These guidelines regarding delay and cancellation, helps passengers to understand their rights. Hence it is possible to get flight delay compensation in India.

If you have faced these kinds of problems with your airline, you must have brought it to airline authorities' notice by complaining. In this article, we have mentioned India's famous airlines, and the types of complaints the airlines' passengers face with them.

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FAMOUS AIRLINES IN INDIA

1. Go Air: Go Air has secured a spot in the list of best Airlines in India. It was founded in November 2005 by Jeh Wadia, an Indian industrialist. In October 2017, it was India's fifth largest airline and had a considerable market share of 8.4%. The airline is a fully-owned subsidiary of Wadia Group and started its operations in November 2005. The airline operates 230 daily flights to 30 significant destinations, which have 24 domestic and 6 international destinations. The airline has its hubs at Delhi, Mumbai, Bangalore, Kannur, and Kolkata.

2. Air India Express: Air India Express is an economical airline having its headquarters in Kerala. Airlines are operated by Air India Express Limited, a wholly-owned subsidiary of India's national carrier Air India. It runs around 649 flights per week to 33 Middle East and Southeast destinations. The airline has a fleet of aircraft 25 Boeing 737-800 and carries approximately 4.3 million passengers every year.

3. Spice Jet: Spice Jet is a low-cost airline having its headquarters in Gurugram, India. Initially, in 1994 it was established as air taxi provider ModiLuft and then later in 2004, it was renamed Spice Jet by an Indian entrepreneur and started its operation in May 2005. According to data in March 2019, Spicejet was the second-largest airline in India and had 13.6% of the market share in the number of passengers. Spicejet has a fleet of Boeing 737 and Bombardier Dash 8 aircraft. It operates 312 flights daily to 55 destinations, which include 7 international and 47 domestic destinations. Many flights are operated from Mumbai, Delhi, Kolkata, and Hyderabad.

4. IndiGo: Indigo was founded in 2006 by Rahul Bhatia and Rakesh Gangwal as a private company and had its headquarters in Gurugram. The airline had its first aircraft in July 2006, and it started its operations in 2016. By 2012 it became the largest Indian carrier, and in 2015 it went limited and issued a share to the public. Indigo has an immense fleet size in India and a maximum domestic share. Also, Indigo is the largest individual Asian low-cost carrier in passengers' carried and jet fleet size. Maximum flights of Indigo are operated from Indira Gandhi International Airport, Delhi.

5. Air India: Air India is a very own national carrier of India and was founded by J.R.D. Tata as Tata Airlines in 1932. It has its headquarters in New Delhi, and after the second world war, it became a public limited company. Afterward, it was renamed Air India and is owned by Air India Limited, a government-owned enterprise. With a fleet of Airbus and Boeing aircraft, the airline serves 94 international and domestic destinations. Air India has two sister companies Air India Express and Alliance Air, which operates in India and Asian destinations.

6. Air Asia India: Air Asia India started as a joint venture with AirAsia Berhad and Tata Sons. AirAsia Berhad has a 49% stake, and Tata sons have the remaining 51%. It started its operations on 12 July 2014 from Bangalore and has a market share of 6.5%. With a fleet of Airbus A 320-200 aircraft, it serves 24 destinations.

TYPES OF AIRLINES COMPLAINTS

Indian Airlines has seen one of the best growth among all airline industries of this world, but with all this growth and rapid development, our aviation sector has also experienced many kinds of turbulence.

Among 1000s of Indian airline companies, some of the most famous airlines such as AirIndia, Spicejet etc. have seen their customers regularly filing a complaint against them.

Some widespread airline complaints include rude behavior of staff, refund not given, and baggage lost. Apart from this, many airlines have faced aircraft turn-around times, which results in delays in flight for its passengers. Here are some common types of airline complaints:

1. Customer Service
In the past few years, many passengers of some highly reputed airlines have shared their experiences where they had to face the rude behavior of the airline's customer service representatives. Most passengers faced rude behavior, absent onboard services, and poor language skills from the airline's representatives in these kinds of complaints.

2. Flight Delay
In 2019, the Air Passengers Association president accepted that many airlines are facing aircraft turn-around time issues. These turn-around time issues are the main reason behind the delay of flights, which has left many passengers frustrated. Many top airline customers have reported that they were not informed about their flight's updated timings by the airline industry. Thus, failing to use emails or SMS services to inform their customers has made flight delays a pervasive and frustrating issue for consumers in almost all the major cities like Bengaluru, Pune, Mumbai, New Delhi, Kolkata, Chennai etc.

3. Booking and Refund
Another prevalent issue faced by many air passengers is related to airline industries' booking and refund conditions. The most-reported complaint under this category is the lack of flexibility in tickets where airline industries usually decline to refund the amount if something unexpected happens, such as illness or accident of a family member. Apart from this, many famous airlines are reported for being very slow in the procedure of a promised refund. Due to this, passengers have to struggle, and sometimes they are not appropriately compensated. Moreover in recent times of pandemic the most common consumer complaint was that passengers are not getting refund inspite of the fact that their flights were cancelled by the Airlines due to Covid-19 pandemic.

4. Lost Baggage
Lost baggage is one of the most frequently experienced and common issues faced by air passengers in Bangalore, Mumbai, Pune, New Delhi and Kolkata. The airline industries have ignored the inconvenience faced by their customers in case of misplaced luggage. For the past few years and indeed, it has left many passengers upset and disappointed. Many customers have claimed that their lost or misplaced luggage carried their valuables, urgent medications etc. but they have not been compensated appropriately by the airlines.

5. Cleanliness of Cabins
Many airline industries of today's time claim to be more aware of the cleanliness of their cabins, but many passengers of these airlines have actively reported their concern about cleanliness and hygiene. Apart from the poor condition of cabins, cleanliness of washrooms and dirty seats are also some of the most common issues faced by these airline industries' passengers.

5. Meals
Onboard catering has always remained a concerning area for airline industries, which directly results in the passengers' disappointment with the meals offered to them. Many passengers have been served the wrong food and the food quality has also remained low compared to passengers' expectations.

6. Hidden Charges
The bulk of customers' anger is aimed at low-cost airlines that have additional hidden charges that disturb the trip's budget. Such airlines have complicated ancillary fee rules which customers have to read.

7. Change of Aircraft
In recent years there is a trend among some customers where they specifically book preferred seats in preferred aircraft but they feel very dissatisfied when they come to know that they have to change the plane and their preferred seats have been changed.

How to resolve Airlines complaints?

1. File support ticket/send an email:
You can always contact airlines through their official website by going to their contact us section and by sending them an email. Customer service emails of some leading Airlines are:

Air India Express - customersupport@airindiaexpress.in
Spice Jet - custrelations@spicejet.com
Go Air - feedback@goair.in
Vistata - custrelations@airvistara.com

2. Call Customer support:
All these airlines have a 24*7 customer care number who are always willing to help the customer. To resolve these complaints, you can always call their toll-free customer service numbers. The customer care numbers of some of top airlines in India are :

Indigo Customer Care No. - 0124 617 3838
GoAir Customer Care No. - 1860 210 0999
AirIndia Customer Care No. - 1860 233 1407
SpiceJet Customer Care No. - 096540 03333
AirAsia Customer Care No. - 080 4666 2222
Vistara Customer Care No. - 092892 28888
AirCosta Customer Care No. - 1800-4250-0666

3. Report to the Directorate General of Civil Aviation (DGCA):
If the Airlines is not willing to help or acting aloof at any stage then the consumer can file a complaint with a Government Agency that oversees air travel. The Directorate General of Civil Aviation (DGCA) is the governing body overseeing air travel in India.

4. Send Legal Notice:
Consumers can send legal notices to Airlines in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to Airlines?

Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to Airlines by registered post.
Step 5: Keep the slip or delivery report for evidence.

5. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach the consumer forum if you feel that your rights as a consumer have been violated.

If Airlines is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

Flying in an airline is often a memorable experience, but sometimes it can be memorable for all wrong reasons, and we have mentioned many of those reasons above. Once again to summarize, it is to be noted that the first point of contact should be the airlines itself. Customer satisfaction is as important to airlines as it is to other businesses.

The airlines have allotted separate ticket desks, lounges and baggage claim sections to help the consumers. If this does not solve the problem then the consumer should file a written complaint to the airline. This will act as a proof that you did something from your side in later stages and moreover put pressure on the airlines.

However if the consumer is still left stranded with nowhere else to go then the consumers can always <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">file a consumer complaint</a> at Voxya. We at Voxya, generally receive about 1000s of complaints related to these Airlines in a month.

So how do we actually resolve these airline complaints? We start a social media campaign and then send an email to the company to resolve the complaint amicably. Moreover if strict actions need to be taken then we draft a legal notice and send it to the concerned airline.

Most Common Issue Reported for Airlines Complaints

Tickets/Flights canceled

Boarding Issues

Refund not given

Staff misbehaved

Damaged Baggage

Fight delay

Changed Seat number

Amount deducted but ticket was not booked

Double amount charged

Fraud by booking agents

COMPENSATION FOR DELAYED FLIGHT (Indigo) ^Open

I want to inform you that my flight (*E ***) from Cochin (COK) to Mumbai (BOM) was delayed on **th August **** and I missed my connecting flight from Mumbai Airport to (RUH) Riyad Airport, Saudi Arabia. Since my exit entry visa for Saudi Arabia...

Oct 27, 2024 by ASHOK MURUKAN S

Unfairly Charged for Hand Luggage (Indigo) ^Open

I was unfairly charged an amount of Rs. **** by Indigo Airlines for extra hand luggage. No other airline even checks how much hand luggage is there but Indigo even checks that. Their whole policy is to take as much money as they can from the cu...

Oct 19, 2024 by Anurag Bardia

Flight cancellation by company (Indigo Airlines) ^Open

I booked the ticket for ** oct **.** hrs with my family. We were supposed to travel to hyderabad but on the same morning we got the message that this particular flight from gondia to hyd has been cancelled due to some reason. And because of tha...

Oct 16, 2024 by Amreen quadary

Refund for rescheduling of flight IX1591 from Agartala to Kolkata on (Air India Express) ^Open

The said flight was originally scheduled for **:** am on **.**.****. However, the information about the change of time was suddenly sent at **:** pm on **.**.**** and calls were put at a weird hour of **:** pm after the web check-in had been do...

Oct 08, 2024 by CHAITALI GORAI

PNR HCGWJZ Refund medical waiver (SPICEJET LIMITED) ^Open

Dear Custrelations and Nodal officer SPICEJET LIMITED , I am writing to request a refund for my cancelled flight PNR: HCGWJZ/ODZ*HZ due to unforeseen medical reasons. Despite my previous requests, I have yet to receive the balance refund am...

Sep 23, 2024 by Anubhav Parashar

Not allowed for checkin (Indigo Airlines) ^Open

I have booked ticket at *.** PM for the flight departure at *.** PM from Doha to Chennai , and i have arrived airport for checkin at *.**PM,The Indigo officer not allowed me to checkin and i have no luggage and only laptap bag, i pegged for my ...

Sep 14, 2024 by Mohamed Yusuff

Complaint Regarding Denial of Boarding by Etihad Airways I want refund (Eithad Airways) ^Open

Dear Voxya Team, I hope this message finds you well. I am writing to lodge a formal complaint regarding an incident that occurred with Etihad Airways on *st September ****, during my travel from Delhi to Dublin with confirmed valid tickets....

Sep 14, 2024 by Arpit Ahlawat

I have not been refunded for a cancelled flight ticket booked in March 2023 (GOFIRST AIRLINES ) ^Open

I am writing to formally lodge a complaint regarding the non-refund of my flight ticket for the journey from Ahmedabad to Delhi, booked through HappyFares and operated by GoAir (PNR: X***RC). The ticket was priced at ₹**,***. Despite my numer...

Sep 03, 2024 by Harit Soni

Ticket cancelled but refund not received (Lufthansa Airlines) ^Open

I have booked a flight from Mumbai to Bologna through lufthansa website, PNR No. M****Z. As I was not sure of the travel I bought a refundable ticket. Then I made the cancellation of the ticket on **rd July **** and I was told by their customer...

Aug 21, 2024 by Abid Bhabhrawala

Unable to Refund from Malaysian Airlines For Unsuccessful Transaction After multiple followups (malaysia airlines) ^Open

Dear Team, I have booked an international flight from Bangalore ( India) to Sydney (Australia) on **-**-****, but after I entered my bank details with OTP my money got deducted from my bank account but I did not receive the flight tickets. ...

Aug 21, 2024 by Suman Banerjee

Urgent Complaint Regarding Staff Conduct at Edinburgh Airport PNR (Indigo Airlines) ^Open

Dear Indigo Airlines Customer Service, I am writing to formally raise a complaint about an extremely distressing experience I had with a staff member of Turkish Airlines at Edinburgh Airport on August *, ****. My PNR number for the connectin...

Aug 10, 2024 by Rudali patil

Regarding flight issue 2176 of indigo that is extremely 9 hrs delay (Indigo Airline ) ^Open

Hi , That is wrost experience with indigo airlines thatv is shared by me. Dear Team i have planned for singapore visit for *st of aug to * of aug and i already booked flights, Hotels, Taxis and attractions Tickets and paid *.** lac for that...

Aug 09, 2024 by Umesh Jaiman

On Julymy flight IX750 from Dubai to Kannur was cancelled due to operational reasons (Airindiaexpress) ^Open

Subject: Complaint Against Air India Express for Unresolved Refund and Misleading Itinerary Complaint Description: I booked a round-trip flight with Air India Express from Dubai (DXB) to Kannur (CNN) scheduled for July *th, ****. Unfortun...

Jul 13, 2024 by Byjesh

Last minute cancellation of international flight (Airindia Express) ^Open

To whom it may concern, I am writing to express my extreme dissatisfaction with the recent experience I had with AIRINDIA EXPRESS airline. On ** JUN '**, PNR F*MBMX, I had booked an international flight with your airline, IX-*** SHJ-VJA, sch...

Jul 05, 2024 by G Sivarama Krishna

Baggage Damage and Infringement (Spicejet) ^Open

On my travel from Dubai to Madurai on **th May ****, one of my check in Baggages was opened by damaging the lock and a cash worth **** AED was stolen from the wallet kept inside. I have raised this complaint immediately in Madurai airport who p...

Jul 04, 2024 by Ajith Khan Naina Mohamed

Harassment of a lady with infant and child due to AIx staff carelessness and inappropriate behavior (Air India Express) ^Open

Dear Sir/Mam My wife was scheduled to fly on **th June **** with one child and one infant from IGI Airport T-*, with Air India Express having PNR - K*WLPK, Flight No - AIR INDIA EXPRESS IX-*** I am so disappointed to explain about the s...

Jun 29, 2024 by Zafrul Islam

Failed Air Ticket Fare Not refunded (Veertrip) ^Open

Booked air ticket for two passengers on ** Apr ** through Veertrip mobile app. Flight was on ** Apr ** from Mumbai to Bhubaneswar. Payment of Rs. **,*** was made from credit card vide order Id ******** on CCAVENUE platform. Later email receive...

Jun 27, 2024 by Sunil Chandra Mishra

Air India denied boarding on International Flight to group of 8 people (Air India) ^Open

Hi Team, I am raising this grievance after chasing Air India Customer Care team for about a month Reg: Case # ********. Here is the brief of the grievance due to which we have raised a demand of Rs *.** Lakh from Air India: We were a fami...

Jun 23, 2024 by Brahm Prakash Srivastav

Full refund not credited (Goibibo) ^Open

My flight was from Dubai to Kolkata on **th May **** which was cancelled by the Airlines. I neither received any option for alternate flight nor they provided any option of rescheduled flight. Also I did not even receive any compensation for th...

Jun 19, 2024 by Keshav binani

Flight canceled by Go First but no refund in 1 5 years (Go First Airline) ^Open

Hey Team, I had booked a round trip ticket from Patna to Bangalore for **th May ****. The return ticket was booked for **st May ****. The total cost incurred for the ticket was INR *****. The first issue is that Go First did declare about t...

Jun 17, 2024 by Rishav

Cleartrip is neither confirmed tickets nor refunding the amount (Cleartrip) ^Closed

I was booking flight tickets from Milan to Bangalore. In the middle of the booking I got a call from cleartrip and they promoted me to book through telebooking. I made full payment but they didn’t confirm the tickets for a whole day. When I e...

Feb 23, 2023 by Cinuta Gayatri

Incomplete Name in International flight ticket (Flipkart) ^Closed

I have booked an international return flight tickets on Flipkart for airline Go First which is costing me almost Rs.**k Due to a technical issue with Flipkart, I could not enter my full name as per passport records. When I inadvertently ...

Jan 19, 2023 by Srikanth Mallya

Money deduced but not received ticket confirmation neither getting refund (Yatra Online Private Limited) ^Closed

I was booking flight from Mumbai to Bhuvneshwar and Bhuvneshwar to Mumbai but amount has been deduced and but received ticket confirmation . Also not getting refund back my amount.. Upi reference is ************...

Jan 17, 2023 by Roshan kumar

Refund not credited (Makemytrip india Pvt Ltd) ^Closed

Hello sir mem i had book ticket from make my trip which i cancelled before ** hour flight DATE nov ** pnr tel aviv to rajkot PNR *GGGNQ name.pratap karabhai gorsera i contact them for refund but they are saying call to make maytrip and after th...

Jan 10, 2023 by Pratap gorsera

Fraud Company (Happyeasygo India Private Limited ) ^Closed

I booked a ticket on happyeasygo. Opted for free cancellation by paying extra amount. Now, when i'm trying to cancel the flight i'm not seeing any refund amount. Getting an option to proceed with cancellation with penalty charges....

Jan 08, 2023 by Sarthak Chhabda

Refund from Airline for cancellation on medical grounds (Make My Trip) ^Closed

Booked return air ticket to Bali, Indonesia for *th Oct **** and return to Bangalore, India on **th Oct ****. Booking number X****M, MMT Booking ID NN*XJI*GCAPF*C*B**** I was hospitalized on *st Oct. Requested cancellation on *nd Oct. Refund...

Dec 10, 2022 by Vishal Pawar

Flight tickets not issued after successful payment (Cleartrip) ^Closed

I have booked * flight tickets from Calicut to Pune through Cleartrip on **/**/****. I made payment through credit card and the payment wa completed. Upon completing the payment I received a message with a certain trip id and no confirmation of...

Dec 10, 2022 by Sooryanarayanan S

Refund plus interest (Indigo Airline ) ^Closed

Dear Sir/Madam, I booked a return flight Chandigarh-Delhi-Jabalpur on September **, **** with Indigo through Expedia (India) to start my journey on October **, ****. I paid Rs**,***.**. On September **, **** Indigo cancelled my flights. I app...

Dec 08, 2022 by Sukhdev Sumra

Refund payment (Amazon India) ^Closed

Amazon Contact no *****.***** Helpline Number.. Amazon Contact no *****.***** Helpline NumberIndibulls Amazon Contact no *****.***** Helpline Number.........

Oct 12, 2022 by Taju

MAKEMYTRIP CHECKIN DENIED (Makemytrip india Pvt Ltd) ^Closed

Booked hotel from **-** Oct**** at Hotel Neelkanth Bliss, Ahmedabad. hotel denied checkin and same has been confirmed by Makemytrip requested alternate equivalent property , but makemytrip providing degraded lower category hotel . ...

Oct 11, 2022 by Anurag singhal

Unable to reschedule flight (Easemytrip) ^Closed

I did as the customer care executive told me on the phone four times, I have tried rescheduling the flight through the app, website, after logging in as a guest user and logging in through my personal account too. But I wasn't able to because t...

Oct 08, 2022 by Kaveri Singh

Money not refunded for hotel booking after cancellation (Make my trip) ^Closed

I had a booking for a hotel in Bangkok for * nights(Grande Center Pointe Hotel-Ploenchit) oct*-*th **** for which initially the booking fee was only Rs* , as the last date to pay in full was approaching i attempted to make the entire balance ...

Oct 06, 2022 by Vimoha Bagla

Amount not refunded since 3 years No interest and demanding 15 to cancel (Makemytrip india Pvt Ltd) ^Closed

I have booked a family holiday to Europe in ****. It got cancelled due to Pandemic. Make my trip refused to give refund till October ****, after that they said they will deduct **% if we want to cancel, that is around ** thousand rupees. They g...

Sep 08, 2022 by Srinivasa Karasu

Refund not credit (INDIGOAIR ) ^Closed

KOLKATA TO BENGALURU/ flight no- (*E-***) payment deducted from my account on **/**/****(*:** am) Rs *****, Transaction id- YMBK**********. Cancel PNR No- ATJ**E ...

Sep 08, 2022 by MILAN SATPATI

Refund not processed (EaseMyTrip com) ^Closed

I had booked tickets from Easemytrip for Air India to travel from Moscow to Mumbai on ** July, **** and return on ** August. Air India stopped operating in Russia from April and since then I've been continuously contacting Easemytrip to initiat...

Aug 23, 2022 by Dimpy Singh

Spice Jet Airlines (Spice Jet Airlines) ^Closed

I have reschdule my flight from Delhi to Bangkok yesterday,the spicejet people deducted amount online and not giving money back . I have paid * times **** amount for rescheduling the one flight for today....

Jun 24, 2022 by Akansha Sharma

Not getting refund of my ticket for the cancelled flight (EaseMyTrip com) ^Closed

Booking ID - EMT********, PNR - E*I*JL flight booked from MAA To RDP. During pandemic time our flight was cancelled by the airlines and they told they have added the booking amount in credit shell. Now when I am going to use the credit shel...

Jun 22, 2022 by Priyotosh Mondal

Flight ticket cancellation refund (Yatra Com) ^Closed

I booked * flight tickets from Yatra.com of Indigo Airlines.. The same has been cancelled by my side due to emergency.. After deduction of cancellation charges as per policy, remaining amount has been sent to Yatra by Indigo.. But yatra denies ...

Jun 14, 2022 by Rajkumar Yadav

Flight Ticket delivered After the Flight takeoff (Agoda com) ^Closed

I Booked Flight Ticket on Agoda on *th June ****. After the Agoda Booking ID *********, I haven't received the airline confirmation and it shows Pending Airlines Confirmation. My Flight is *:** AM on *th June. and Got the Airline Confirmation ...

Jun 05, 2022 by Somasekhar Sanampuri

Overcharged for rescheduling of flight (Easemytrip.com) ^Closed

I booked a return flight between New Delhi and San Francisco for **th September **** and *th October ****. The total amount I paid for this ticket was Rs. **,***. Today, I rescheduled this flight through the Easemytrip portal. I was asked to pa...

May 29, 2022 by Tanmay Sahni

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"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."

Ananya Jindal
Complaint filed against: Dell

Resolved

"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "

Vishal Pawar
Complaint filed against: MakeMyTrip

Resolved

"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines

Resolved

"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."

Syed Noorul Arefeen
Complaint filed against: Meesho

Resolved

"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"

Sachin A Rosario
Complaint filed against: Pepperfry

Resolved

"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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