File a Complaint against Air India Express
Case Details
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India Express?
If you are not satisfied with Air India Express, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India Express and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India Express
But before filing a complaint, you should
a. Contact the customer support of Air India Express first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Air India Express - Forgery of Signature and Mishandling by Air India Express Staff Open
Dear Sir/Madam, I wish to formally report a serious grievance concerning the alleged forgery of my signature, misrepresentation, and negligent grievance handling during my recent travel. Flight Details: Flight Number: IX-**** Date of Tr...
May 22, 2026 by Prateek Gondane
Air India Express - Held hostage by Air india Express manager Open
I was held 'hostage' by an Air India Express manager at Goa Airport on my **th birthday. He snatched my phone and deleted video evidence of his misconduct before letting us board. The airline is now ignoring my legal notices. I have the recover...
Mar 12, 2026 by Ramapriya CG
Air India Express - Denial of boarding Open
I was denied for Boarding from Bengaluru to Delhi. I faced huge monetary loss, got tensions. Help ...
Jul 05, 2025 by Deepak Kumar
Air India Express - Regarding Poor Service and Lack of Communication Closed
I am writing to express my extreme disappointment and frustration regarding the experience I had with my recent booking on flight IX *** with booking ref YVCK*L scheduled for **th June **** at **:** hours from Riyadh to Hyderabad. My family (* ...
Jun 30, 2025 by Iqbal Ahmed
Air India Express - Case Refunds Open
Team, hi. I'm very disappointed as a first time customer for Air India. Had my flight from Bengaluru to Pune (IX-****) starting at **:** am on **-Dec-****. Please find the ticket details attached. I reached Bangalore terminal * at *:**...
Dec 22, 2024 by Sharat Deshpande
I was booking air ticket from Muscat to Delhi on **th Nov from Air India Express site. At the time of making payment, it shows a notification as transaction is unsuccessful but about had been deducted from my account. It has been more than a we...
Nov 26, 2024 by Shashi Gupta
Air India Express - Refund for rescheduling of flight IX1591 from Agartala to Kolkata on Open
The said flight was originally scheduled for **:** am on **.**.****. However, the information about the change of time was suddenly sent at **:** pm on **.**.**** and calls were put at a weird hour of **:** pm after the web check-in had been do...
Oct 08, 2024 by CHAITALI GORAI
I booked a flight through goibibo for a trip from Trivandrum(TRV) to Bengaluru(BLR) on **th july which was supposed to departure at *.** am. But on *th july I received a mail stating that the fight in cancelled due to operational reasons. A ref...
Jul 09, 2024 by Abhijith Girish
Dear Sir/Mam My wife was scheduled to fly on **th June **** with one child and one infant from IGI Airport T-*, with Air India Express having PNR - K*WLPK, Flight No - AIR INDIA EXPRESS IX-*** I am so disappointed to explain about the s...
Jun 29, 2024 by Zafrul Islam
Air India Express - SPLIT UP OF TICKET FARE ON LTC REG Open
Sir, I have booked a LTC TICKET FOR COK TO SRINAGAR IN AIR INDIA EXPRESS THE JOURNEY COMMENCED ON **.**.****& **.**.**** FROM DELHI TO SRINAGAR CONNECTION FLIGHT BUT THE TICKET SHOWS SINGLE AMOUNT WITHOUT SPILT UP OF FARE FROM COK TO NEWDELHI ...
Jun 29, 2024 by DASAN P A
Air India Express - Extra amount is deducted from my account Open
Amount deducted from account is much than what invoice is got by airlines. ₹**** is deducted from my account but invoice was received amount of ₹****. Total deference of amount is ***.I request to air india express airlines either provide ...
Jun 23, 2024 by Hariom Mishra
Air India Express - Refund not processed Open
Refund for cancelled flight is not processed. Chatbot has not record of refund to be processed and no human responds on Call centre number....
Jun 11, 2024 by SRIRAM IYER
Air India Express - Full refund not given Open
I have made a reservation on the below flight for * passengers. TRZ to DOH ** May **** **:**AM Flight was cancelled by the airlines due to operational issues. I requested for full refund. But airlines doesn't provide full Refund. Total cost...
May 12, 2024 by Ramanathan Senthilnathan
Air India Express - Refund request rejected by airline Closed
My flight was Trv-mct on *th may **** cancelled by air line due to operation issues.so I requested refund my amont but airline rejecting my request...
May 09, 2024 by Suryasarath asir raj
Air India Express - Complaint Against Air India Express for Denied Boarding and Financial Loss Open
I am writing to express my dissatisfaction with the treatment received from Air India Express on April **, ****, at Mangalore International Airport (IXE). My companions and I had booked tickets for a flight with Air India Express, intending to ...
Apr 26, 2024 by Deepa R Anchan
Air India Express - I reached on time but didnt allow me to board the flight Open
I had a flight on ** April from Bangalore to Ayodhya(FZ*BJV) at *:** am. I had already done web check-in and had the boarding pass with me.I reached the airport luggage check in at *:** am but staff told me to go that counter and wasted my tim...
Apr 19, 2024 by Shoaib Ahmad
Air India Express - Full Refund Not Issued Open
I booked my (Delhi to Guwahati) flight ticket from www.ixigo.com on March *, **** at *:** p.m. I paid Rs. **** INR for the ticket, including the payment for seat. Later, I realised that I have booked the flight for wrong date and cancelled i...
Mar 30, 2024 by Naveenjot Sodhi
Air India Express - Refund not given fully Closed
I had cancelled a ticket with air India express within ** hours of booking it and the flight was scheduled ** days later from the day of cancellation. I was supposed to get full refund as per DGCA rule... But have received only partial amount. ...
Feb 04, 2024 by Samatha
Air India Express - Bagage lost Open
Dear Sir, I am here by writing this complain against lost my baggage during flight boarding from lucknow to mumbai by flight no. IX**** of air india express PNR CY*Z*R. We went for tour and now baggage is Missing by airlines I lost my every...
Dec 28, 2023 by Shivani Mishra
Air India Express - Missed my connecting flight due to delay by the original flight Closed
My Air India Express flight from Guwahati to Delhi was delayed by *:** hours which made me miss my connecting flight from Delhi to Udaipur. I had to book a new flight as it was important I make it for my meeting at Udaipur on the same day! ...
Dec 27, 2023 by Harshit Agarwal
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