List of top companies in 2018 - Voxya Consumer Forum Online

Airlines Complaints

Indian Airlines Industry has recently become one of the fastest-growing airlines industries in the world. They generate a huge amount of income and employment. There are about 450 airports and more than 1000 registered aircrafts in India today.

But nothing can ruin a holiday than diligently planning a whole trip with excitement, only to arrive disappointedly at the airport to find out that there is some glitch.

The most common airline complaints in 2019 was lost baggage. According to a recent survey, an average of 1 in 150 people have their checked baggage lost or left behind every year. The other common airline complaint is flight delay. Apart from flight delay, consumer often face issues like promised refund not given, ticket cancelled, flight cancelled without prior knowledge, rude staff behaviour etc.

As per Directorate General of Civil Aviation (DGCA) guidelines for flight delays, the Airlines should inform about flight delays promptly to the passengers with reasons. If a flight is delayed beyond 2-3 hours, airlines should offer compensation and assistance, which may include meals, refreshments, and accommodation. Also, the passengers should be given options for full refund or re-booking the next available flight. These guidelines regarding delay and cancellation, helps passengers to understand their rights. Hence it is possible to get flight delay compensation in India.

If you have faced these kinds of problems with your airline, you must have brought it to airline authorities' notice by complaining. In this article, we have mentioned India's famous airlines, and the types of complaints the airlines' passengers face with them.

<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="airlines complaints in India" /></center>

FAMOUS AIRLINES IN INDIA

1. Go Air: Go Air has secured a spot in the list of best Airlines in India. It was founded in November 2005 by Jeh Wadia, an Indian industrialist. In October 2017, it was India's fifth largest airline and had a considerable market share of 8.4%. The airline is a fully-owned subsidiary of Wadia Group and started its operations in November 2005. The airline operates 230 daily flights to 30 significant destinations, which have 24 domestic and 6 international destinations. The airline has its hubs at Delhi, Mumbai, Bangalore, Kannur, and Kolkata.

2. Air India Express: Air India Express is an economical airline having its headquarters in Kerala. Airlines are operated by Air India Express Limited, a wholly-owned subsidiary of India's national carrier Air India. It runs around 649 flights per week to 33 Middle East and Southeast destinations. The airline has a fleet of aircraft 25 Boeing 737-800 and carries approximately 4.3 million passengers every year.

3. Spice Jet: Spice Jet is a low-cost airline having its headquarters in Gurugram, India. Initially, in 1994 it was established as air taxi provider ModiLuft and then later in 2004, it was renamed Spice Jet by an Indian entrepreneur and started its operation in May 2005. According to data in March 2019, Spicejet was the second-largest airline in India and had 13.6% of the market share in the number of passengers. Spicejet has a fleet of Boeing 737 and Bombardier Dash 8 aircraft. It operates 312 flights daily to 55 destinations, which include 7 international and 47 domestic destinations. Many flights are operated from Mumbai, Delhi, Kolkata, and Hyderabad.

4. IndiGo: Indigo was founded in 2006 by Rahul Bhatia and Rakesh Gangwal as a private company and had its headquarters in Gurugram. The airline had its first aircraft in July 2006, and it started its operations in 2016. By 2012 it became the largest Indian carrier, and in 2015 it went limited and issued a share to the public. Indigo has an immense fleet size in India and a maximum domestic share. Also, Indigo is the largest individual Asian low-cost carrier in passengers' carried and jet fleet size. Maximum flights of Indigo are operated from Indira Gandhi International Airport, Delhi.

5. Air India: Air India is a very own national carrier of India and was founded by J.R.D. Tata as Tata Airlines in 1932. It has its headquarters in New Delhi, and after the second world war, it became a public limited company. Afterward, it was renamed Air India and is owned by Air India Limited, a government-owned enterprise. With a fleet of Airbus and Boeing aircraft, the airline serves 94 international and domestic destinations. Air India has two sister companies Air India Express and Alliance Air, which operates in India and Asian destinations.

6. Air Asia India: Air Asia India started as a joint venture with AirAsia Berhad and Tata Sons. AirAsia Berhad has a 49% stake, and Tata sons have the remaining 51%. It started its operations on 12 July 2014 from Bangalore and has a market share of 6.5%. With a fleet of Airbus A 320-200 aircraft, it serves 24 destinations.

TYPES OF AIRLINES COMPLAINTS

Indian Airlines has seen one of the best growth among all airline industries of this world, but with all this growth and rapid development, our aviation sector has also experienced many kinds of turbulence.

Among 1000s of Indian airline companies, some of the most famous airlines such as AirIndia, Spicejet etc. have seen their customers regularly filing a complaint against them.

Some widespread airline complaints include rude behavior of staff, refund not given, and baggage lost. Apart from this, many airlines have faced aircraft turn-around times, which results in delays in flight for its passengers. Here are some common types of airline complaints:

1. Customer Service
In the past few years, many passengers of some highly reputed airlines have shared their experiences where they had to face the rude behavior of the airline's customer service representatives. Most passengers faced rude behavior, absent onboard services, and poor language skills from the airline's representatives in these kinds of complaints.

2. Flight Delay
In 2019, the Air Passengers Association president accepted that many airlines are facing aircraft turn-around time issues. These turn-around time issues are the main reason behind the delay of flights, which has left many passengers frustrated. Many top airline customers have reported that they were not informed about their flight's updated timings by the airline industry. Thus, failing to use emails or SMS services to inform their customers has made flight delays a pervasive and frustrating issue for consumers in almost all the major cities like Bengaluru, Pune, Mumbai, New Delhi, Kolkata, Chennai etc.

3. Booking and Refund
Another prevalent issue faced by many air passengers is related to airline industries' booking and refund conditions. The most-reported complaint under this category is the lack of flexibility in tickets where airline industries usually decline to refund the amount if something unexpected happens, such as illness or accident of a family member. Apart from this, many famous airlines are reported for being very slow in the procedure of a promised refund. Due to this, passengers have to struggle, and sometimes they are not appropriately compensated. Moreover in recent times of pandemic the most common consumer complaint was that passengers are not getting refund inspite of the fact that their flights were cancelled by the Airlines due to Covid-19 pandemic.

4. Lost Baggage
Lost baggage is one of the most frequently experienced and common issues faced by air passengers in Bangalore, Mumbai, Pune, New Delhi and Kolkata. The airline industries have ignored the inconvenience faced by their customers in case of misplaced luggage. For the past few years and indeed, it has left many passengers upset and disappointed. Many customers have claimed that their lost or misplaced luggage carried their valuables, urgent medications etc. but they have not been compensated appropriately by the airlines.

5. Cleanliness of Cabins
Many airline industries of today's time claim to be more aware of the cleanliness of their cabins, but many passengers of these airlines have actively reported their concern about cleanliness and hygiene. Apart from the poor condition of cabins, cleanliness of washrooms and dirty seats are also some of the most common issues faced by these airline industries' passengers.

5. Meals
Onboard catering has always remained a concerning area for airline industries, which directly results in the passengers' disappointment with the meals offered to them. Many passengers have been served the wrong food and the food quality has also remained low compared to passengers' expectations.

6. Hidden Charges
The bulk of customers' anger is aimed at low-cost airlines that have additional hidden charges that disturb the trip's budget. Such airlines have complicated ancillary fee rules which customers have to read.

7. Change of Aircraft
In recent years there is a trend among some customers where they specifically book preferred seats in preferred aircraft but they feel very dissatisfied when they come to know that they have to change the plane and their preferred seats have been changed.

How to resolve Airlines complaints?

1. File support ticket/send an email:
You can always contact airlines through their official website by going to their contact us section and by sending them an email. Customer service emails of some leading Airlines are:

Air India Express - customersupport@airindiaexpress.in
Spice Jet - custrelations@spicejet.com
Go Air - feedback@goair.in
Vistata - custrelations@airvistara.com

2. Call Customer support:
All these airlines have a 24*7 customer care number who are always willing to help the customer. To resolve these complaints, you can always call their toll-free customer service numbers. The customer care numbers of some of top airlines in India are :

Indigo Customer Care No. - 0124 617 3838
GoAir Customer Care No. - 1860 210 0999
AirIndia Customer Care No. - 1860 233 1407
SpiceJet Customer Care No. - 096540 03333
AirAsia Customer Care No. - 080 4666 2222
Vistara Customer Care No. - 092892 28888
AirCosta Customer Care No. - 1800-4250-0666

3. Report to the Directorate General of Civil Aviation (DGCA):
If the Airlines is not willing to help or acting aloof at any stage then the consumer can file a complaint with a Government Agency that oversees air travel. The Directorate General of Civil Aviation (DGCA) is the governing body overseeing air travel in India.

4. Send Legal Notice:
Consumers can send legal notices to Airlines in case it is unable to resolve his complaint. It is one of the efficient ways to handle the issue legally. Check below to know how to send a legal notice to Airlines?

Step 1: Firstly, get a legal notice drafted by a lawyer.
Step 2: Check it properly and make sure it is signed by lawyer.
Step 3: Keep a copy of it for future purposes.
Step 4: Send the legal notice to Airlines by registered post.
Step 5: Keep the slip or delivery report for evidence.

5. File consumer forum case:
Consumer forum deals with consumer complaints and you should approach the consumer forum if you feel that your rights as a consumer have been violated.

If Airlines is not responding to your complaints even after sending legal notice by a lawyer then you should file a case against it in a consumer court.

Here is how you can file a case in the consumer court?

Step 1: Intimate the aggrieved party via legal notice.
Step 2: Draft the consumer complaint
Step 3: Attach all the relevant documents and proofs to support your complaint.
Step 4: Select the appropriate court for filing the complaint.
Step 5: Pay the prescribed court fee that is required to be paid along with the complaint.
Step 6: Submit the case along with the affidavit & fees in the court.

Flying in an airline is often a memorable experience, but sometimes it can be memorable for all wrong reasons, and we have mentioned many of those reasons above. Once again to summarize, it is to be noted that the first point of contact should be the airlines itself. Customer satisfaction is as important to airlines as it is to other businesses.

The airlines have allotted separate ticket desks, lounges and baggage claim sections to help the consumers. If this does not solve the problem then the consumer should file a written complaint to the airline. This will act as a proof that you did something from your side in later stages and moreover put pressure on the airlines.

However if the consumer is still left stranded with nowhere else to go then the consumers can always <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">file a consumer complaint</a> at Voxya. We at Voxya, generally receive about 1000s of complaints related to these Airlines in a month.

So how do we actually resolve these airline complaints? We start a social media campaign and then send an email to the company to resolve the complaint amicably. Moreover if strict actions need to be taken then we draft a legal notice and send it to the concerned airline.

Most Common Issue Reported for Airlines Complaints

Tickets/Flights canceled

Boarding Issues

Refund not given

Staff misbehaved

Damaged Baggage

Fight delay

Changed Seat number

Amount deducted but ticket was not booked

Double amount charged

Fraud by booking agents

Flight ticket money deducted but ticket not issued (Agoda) ^Open

I had booked flight tickets from agoda. Money was deducted but ticket was not issued.. My money is not refunded and neither ticket is being issued. It's been more than ** hours and they asked me to wait for ** hours and not book any other ticke...

Jul 10, 2023 by Ankiit Raj

Baggage Delayed by SpiceJet in Delhi (Spicejet Air Line SG6 dated 2023) ^Open

Hi Team, My Baggage was delayed for the SG-* flight from Dubai to Delhi(dated *th July ****) having PNR No QYY*YF and luggage sequence no SG********** and SG**********. I had a flight on *th July **** at **:** PM to Bali (Indonesia) I h...

Jul 09, 2023 by Nishant Verma

Refund for an international air ticket due to medical reason (Air India) ^Open

I, Dharmeshkumar Modi, booked an air ticket from Toronto (YYZ) to Ahmedabad (AMD) via Delhi on the Air India website by paying in Canadian dollars from Toronto for my wife Hiralben Modi from Toronto, Canada. I submitted the medical certificate...

Jul 06, 2023 by Dr Dharmeshkumar Modi

Airlines miscoordination in shifting a medical supported patient (Air India Express) ^Open

My father was admitted in a hospital at Muscat due to breathing issue and kidney failure, he was in the ICCU till the date of transferring. We have booked him a ticket in Air India Express, with wheel chair support and * oxygen cylinders with m...

Jul 04, 2023 by Lilash Vamadevan

Refund (Easymytrip Com) ^Open

How long I have to wait for my refund PNR No.- E**BFJ (Go First), **st May-**, Ranchi to Delhi, * Passenger. Refund applied on **th May,** (it's more than * month & half month continuously following up). I have paid the amount to easemytrip, ea...

Jul 03, 2023 by Hansraj Munka

False Booking information from Alliance Air (Alliance Air) ^Open

Dear Sir, I have booked * tickets with "Alliance Air" on **th May **** to travel on **th June, **** from 'Delhi to Jaipur' for myself Pradeep Kumar Bharti(Sr. Citizen-** yrs) and Rudra Thakur(* yrs). The PNR for the ticket was **-KBK*Q*. The ...

Jul 02, 2023 by Pradeep Kumar Bharti

Promised seat not given to us need refund (Air India) ^Open

PNR no :- *JJH*V we booked airline tct from easemytrip.com and paid in advance for costlier tct for comfort not to get trouble . when in etct i m getting already confirmed seats **a and **b . airline was fully aware of one person is senior ...

Jun 28, 2023 by poonam malik

Refund not provided for cancelled flight (Happy Easy Go) ^Open

I am trying to apply for refund of a flight which was cancelled during covid in May ****. The Travel Agent: HappyEasyGo is asking for proof from me provided by airlines for full refund and the Airlines: AirIndia is saying they will not entertai...

Jun 26, 2023 by Aditya Arolkar

Cancellation of membership plan and refund of full amount (TAG Vacation India Limited) ^Open

I would like to narrate you the fraud/cheating happened to me On **/**/**** Sunday, I received a call from mob no +** ********** stating that below and same they share on WhatsApp also as below. It's a celebration our company launch new p...

Jun 23, 2023 by Abhishek

Travolook not refunding my money they cancelled the flight ticket by saying some technical issue at (Travolook) ^Open

I booked flight ticket using Travolook on *rd July ****. **** RS amount got debited(flight price which was their on travolook website) from my account and after that i have received one email from travolook side that they cancelled the flight t...

Jun 22, 2023 by Amit Kumar

Cancelled Flight Ticket Price not refunded (Happyeasygo) ^Open

I booked a Flight Ticket of Indigo Airlines through HappyEasyGo site from Kolkata to Delhi. My date of journey was ** Dec ****. (Ticket Attached) But, due to reschedule of Airlines I have to cancel my ticket. Owing to this, concerned Airlines h...

Jun 22, 2023 by Manas Kumar Das

MONEY MISSING FROM CHECKING BAG (Indigo flight) ^Open

YESTERDAY **.*.**** MY PARENTS AND RELATIVES WHERE TRAVELLING TO DEHRADUN TO ATTEND A SATSANG FUNCTION AND PERFORM HINDU RITUALS. IT WAS TO THERE SHOCK AFTER OPENING THERE BAG, THEY LEARNED THAT MONEY THEY WHERE CARRYING HAS BEEN STOLEN BY IND...

Jun 20, 2023 by SANWARMAL AGARWAL

Refund is due on Flight cancelled by GoFirst Airline even more than few months (GOFIRST AIRLINES ) ^Open

No Refund processed yet Mail from Airline Dear Go First Flyer, We regret to inform you that due to operational reasons, Go First flights scheduled till **th May **** have been canceled. We apologize for the inconvenience caused by the ...

Jun 16, 2023 by Paramjeet Singh

Flight Tickets never sent (Budgetair.in) ^Open

Flight ticket booking was made by me, but i haven't received any tickets in ** hours nor my booking is shown on there website, even the PNR sent by company doesn't exists on airlines website. I would prefer to get my hard earned money refunded ...

Jun 14, 2023 by Jitesh samtani

Refund of Airasia Flight ticket not initiated (Cleartrip india) ^Open

*) Reference Number - *********- On *th March **** ticket was booked and complete payment of Rs ****/- was done. *) Reference Number - ********* - On **nd May **** due to error in system cancellation was initiated for one way of the return f...

Jun 05, 2023 by Soumya Prakash Rath

Cancellation Charges on trip cancelled due to visa refusal (Thomas Cook (INDIA) Limited) ^Open

I had booked an international holiday package through Thomas Cook during the month of March-** for my family including me (age ** yrs) , my wife (age ** yrs) and my son (age * years). The trip was to start from *nd of May and was to cover Franc...

Jun 05, 2023 by Girish

Regarding additional fare charges by flybig air line (Flybig) ^Open

I am writing to express my disappointment regarding an issue I faced during my last flight with your listed airline (Fly big). On APR **th, ****, I booked a flight from Guwhati to Tezu with the booking reference number LLL*QU. I had booked m...

Jun 02, 2023 by Amit kumar

Flight Ticket Refund (Cleartrip) ^Open

I have booked Go First ticket via Cleartrip on April **st, **** for date May *rd ****. Blr to Ixr. As the flight got cancelled & go first promised they will get give full refund. But its been long time, cleartrip is denying to give the refund ...

May 30, 2023 by Nikhil Kumar

Goibibo Online Bus Booking Mis Leading (GO IBIBO) ^Open

Goibibo is misleading customers by showing AC sleeper service to/from Metupalayam to Valliyur/Kanyakumari. The actual fact is the service is only available to/from Coimbatore to Valliyur/Kanyakumari. From Metupalayam to Coimbatore the bus compa...

May 22, 2023 by Mohamed Meerasahib

Refund for cancelled flight not Processed Yet (Go Air Airlines) ^Open

My flight which was scheduled for *th May had been cancelled by the Go Air airlines. I asked them to refund the amount, and they have agreed to it but haven't received the refund yet. It's been almost * weeks. I have asked the third party (Ease...

May 19, 2023 by Shivani Singh

Travolook extending refund date again and again (Travolook) ^Closed

Your Booking is Cancelled with travolook.in :REF********* Your booking is Cancelled due to fare expiration. Please contact our customer support at ****-***-**** or send us an email at support@travolook.in and one of our travel expert will be ...

Apr 14, 2021 by Prajwal Guragai

Air India express Refund not received (Air India Express Ltd) ^Closed

Hello Team, I have not received my complete refund for the flight NRIFIF that got cancelled as of **nd Feb. Around **th Feb, I had put request with Customer support to cancel the Air India Express flight and it's been over * months. ...

Apr 13, 2021 by Santosh Gadhave

Refund not received for a cancelled flight ticket (Easemytrip.com) ^Closed

Due to ongoing COVID circumstances, my flight was cancelled by Airlines with an option for a complete refund. Upon cancelling the flight, the EaseMyTrip team has not provided me with a refund since January-**.On over follow-up calls/emails, the...

Apr 13, 2021 by Shubham Gupta

Air India Refund of cancellation of my ticket (AirIndia Airlines) ^Closed

We booked a flight from Delihi to San Francisco (SFO) on *th July and cancelled on same day for some personal reasons.The Departure date of flight was **th of July *:**AM from DELIHI and flight number was AI***. we called air India custome...

Apr 12, 2021 by Ramesh Babu Damarla

Cheating with Customer (Yatra Air india) ^Closed

I have booked Air Ticket from Varanasi to Mumbai , travel date **-may-****. Total booking amount was Rs. ****. Airlines has refunded full amount but they have plan to refund only Rs. ****. Below is the more detail about the ticket Price: Tot...

Apr 11, 2021 by Arvind Yadav

Air ticket refund not received (Air India) ^Closed

I have purchased Ticket in March **** for me and family. Due to covid ** lockdown all the flights are cancelled we are unable to travel . I have requested Air India to cancel our ticket and refund. January * the I got a confirmation that our ti...

Apr 10, 2021 by Ramakrishna Prakash

Not refunded the booking amount (travellook in) ^Closed

Hello sir, i have booked delhi to srinagar flight ticket on **/**/**** @****/- but ticket was not booked due to reason shows that price expiration. But this may be propr fraud company that everyone trap in their price expiration. kindly initiat...

Apr 09, 2021 by Bhupender

Refund not initiated even after a year (Goibibo) ^Closed

Booked a flight from Delhi to Frankfurt but the flight got cancelled due to Vivid travel restrictions. After SC's order to refund, the company told me to wait for *** days withing which the refund would be processed. Now when I want to contact ...

Apr 08, 2021 by Ambuj Kumar

Refund for airline ticketair (Air India Make My Trip ) ^Closed

Travel was scheduled fron newark to mumbai on **th march which is got cancelled due to covid-**, have been asking for refund but no response...

Apr 08, 2021 by Sahid makdum allauddin qureshi

Ticket Refund from travel agency (Travollook) ^Closed

After I booked the ticket, they put the status in processing. After ** minutes I got call from there agent that fare has been increased. They have cancelled the ticket. They revert with cancellation e-mail but amount is still not received. Boo...

Apr 08, 2021 by ROHIT

Refund not processed by MakeMyTrip (Makemytrip india Pvt Ltd) ^Closed

Booked a flight on MakeMyTrip for which the travel date was *th April ****. Complete country was under lockdown at this time and all flights were cancelled. So for this booking, airline (SpiceJet) has initiated the full refund but MakeMyTrip ha...

Apr 08, 2021 by Karan Gupta

Train ticket not booked but amount credited (ixigo app) ^Closed

On *th April I booked * train tickets on ixigo app via phone pe. As usual amount is credited from my bank account but ticket is not booked yet. I contacted bank's customer service and they said that amount is successfully debited to their accou...

Apr 08, 2021 by Ismail Thalanchery

Refund for flight ticket (Happyeasygo India Private Limited ) ^Closed

Hi, I booked a flight ticket(PNR:JQQNUR) from HappyEasyGo portal an year back **nd maraca **** for ****INR. Due to COVID situation- indigo airline cancelled the flight and I was assured a full refund. After endless calls and emails HappyEas...

Apr 08, 2021 by Garima kaushik

Refund not come yet (Vistara Airlines) ^Closed

* months ago I booked a Vistara ticket and due to bad weather flight was canceled. My refund has not come yet. Please refund my confirmation mail to me....

Apr 08, 2021 by GIRDHARI

Refund not processed (Makemytrip) ^Closed

I cancelled AirAsia flight for * passengers. The refund was processed successfully by AirAsia airlines to MakeMyTrip on **th of March. But the refund has not been processed by MMT into my bank account (original payment method). There is no help...

Apr 08, 2021 by Riya Jain

Refund not processed into source account (Yatra.com) ^Closed

Yatra.com is not refunding the amount of tickets booked for Air Asia PNR S*MMVQ, P*F*NZ, WV**VY, J*YK*N, X*PZNH, Z**VJA. It is transferring all the amount to its wallet and not returning it to my source account. This is a fraud and I need my mo...

Apr 07, 2021 by Dhaval Maheshwari

Refund not received for a cancelled flight ticket (Easemytrip.com) ^Closed

Due to ongoing COVID circumstances, my flight was cancelled by Airlines with an option for complete refund. Upon cancelling the flight, easemytrip team has not provided me refund since mid Nov-**. On over **+ follow-up calls/emails they are pro...

Apr 06, 2021 by Sumit Brijwani

Money not refunded (Travo look) ^Closed

I have booked the tickets from travolook.in .My booking got cancelled immediateky but i have not got the refund amount till now..I tried calling customer care but they said it will get refunded still i have not recieved.They are not replying t...

Apr 06, 2021 by Priyanka shahu

Refund not received (Air India) ^Closed

Due to unavoidable circumstances(corona) I had to cancel my ticket on **-**-****. I contacted Air India customer care for refund, they are saying the amount is refunded. Even i confirm with the bank, nothing is refunded. ...

Apr 05, 2021 by Mayank Mittal

Money deducted from account but ticket not booked (Make My Trip) ^Closed

I was trying to book ticket from make my trip amount got deducted from bank but ticket not booked, also refund i didn't get. Transaction ID:IGAKWIOAN3 ...

Apr 05, 2021 by Niraj Kumar Mishra

Resolved

"Voxya has been instrumental in addressing my concern. I truly appreciate the prompt and effective assistance provided throughout the process. Will certainly recommend Voxya to others."

Ajay Masih
Complaint filed against: Cleartrip

Resolved

"We won the case! Flipkart has refunded my subscription cost. Thanks for your help."

Ankit Kumar
Complaint filed against: Flipkart

Resolved

"The company immediately dispatched the vehicle within 3 days of receiving the legal notice from Voxya. Thanks to team Voxya as I have received the vehicle now. "

Binoy T
Complaint filed against: Maruti Suzuki

Resolved

"Voxya is like an angle! I was unable to explain my case to lawyers, but I explained it easily at Voxya and got my dream career. Thanks kahena bhi kam hoga, kyuki meri life ban gayi hai."

Khushbu
Complaint filed against: Maharaja Sayajirao University

Resolved

"Voxya helped me to make my case strong and get refund from the company. Thanks Voxya."

Vyshak Suresh
Complaint filed against: Vikinterio Furniture

Resolved

"I'm very impressed with the entire experience and very thankful that I got my money back. I have already recommended Voxya to my friends. Thank you once again for everything."

Shikha Agarwal
Complaint filed against: Trendize

Resolved

"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "

Ramachal V
Complaint filed against: Byjus

Resolved

"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"

Kimi Shrivastava
Complaint filed against: KFC

Resolved

"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "

Sibi
Complaint filed against: No Broker

Resolved

"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "

Shrishthi
Complaint filed against: Y Axis Overseas

Resolved

"I am delighted with the Voxya team, in 2 days they resolved everything for me. Thank you for all the support and quick action. "

Chandan K S
Complaint filed against: Yamaha Motor

Resolved

"After 13 days and after lot of struggles, ACT Team changed the faulty Internet cables. Now Internet is restored back. With VOXYA's efforts, got faster resolution."

Karthikeyan M
Complaint filed against: Act Fibernet

Resolved

"I have received my refund today, bringing closure to the scam case I was fighting. Thank you for your tireless efforts, expertise, and unwavering commitment to consumer rights."

Archana R
Complaint filed against: Royals Moonlight Resort

Resolved

"The hotel refunded the entire amount of stay ...thanks a lot to voxya... You guys are doing a great and noble job ...God bless you guys."

Mahesh K
Complaint filed against: OYO

Resolved

"My plan was reinstated with extended time limit from No Broker. Thanks to Voxya team for their kind support."

Vikram B
Complaint filed against: Nobroker

Resolved

"My complaint is resolved.Thank you voxya team from saving me from mental trauma... kudos."

Monika P
Complaint filed against: Mpokket App

Resolved

"I am very satisfied with Voxya Team. They helped me resolve this issue quickly."

Nishant Kumar
Complaint filed against: Hitachi AC

Resolved

"I am literally amazed what this platform can do. I was following up for refund from last 3 months but after I filed complaint with Voxya, I received my refund in just 2 days. "

Vadaria J R
Complaint filed against: Smartbuy

Resolved

"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "

Adil Khan
Complaint filed against: Udaan

Resolved

"I am very satisfied with Voxya services. They helped me to get the refund quickly."

Rebecca N
Complaint filed against: Thomas Cook

Resolved

"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."

Balaji C
Complaint filed against: Whirlpool India

Resolved

"I almost gave up asking Cleartrip for refund and was about to file case in a Consumer Court for harassment & loss. But after complaining at Voxya, they responded and initiated the refund. "

Madhu Chandra
Complaint filed against: Cleartrip

Resolved

"Thanks Voxya. You made it possible for a refund. Appreciate such cause. Thanks to NoBroker too for finally refunding service charge."

Roshan
Complaint filed against: No Broker

Resolved

"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"

Mamta D
Complaint filed against: Byju's

Resolved

"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"

Swati Bandana
Complaint filed against: Kurlon Mattress

Resolved

"I am very happy with Voxya Team. They helped me to resolve my complaint quickly. Thanks, Voxya. I will recommend Voxya to everyone."

Mayur Pande
Complaint filed against: Yatra.com

Resolved

"I am very happy with the prompt actions and updates by Voxya. Lawyer was quick to draft & send the legal notice. Kindly close complaint as the refund has been credited."

Prashanth Rao
Complaint filed against: NoBroker

Resolved

"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."

Ananya Jindal
Complaint filed against: Dell

Resolved

"Voxya helped me send out a legal notice without much hassle which must have prompted MMT to react and resolve the matter. Thank you! "

Vishal Pawar
Complaint filed against: MakeMyTrip

Resolved

"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"

Kimi Shrivastava
Complaint filed against: GoFirst Airlines

Resolved

"I am very satisfied with Voxya team. They guided us properly and prepared the Legal Notice properly and resolved complaint."

Syed Noorul Arefeen
Complaint filed against: Meesho

Resolved

"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"

Sachin A Rosario
Complaint filed against: Pepperfry

Resolved

"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."

Guru Magavi
Complaint filed against: Reliance Digital

Resolved

"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."

Rajani Kanth C
Complaint filed against: Rapido

Resolved

"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."

Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."

Roshin A Rahman
Complaint filed against: OYO

Resolved

"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."

Jithendra Babu
Complaint filed against: Red Apple Fashion

Resolved

"I got my refund back in my bank Account. Thank you Voxya team for all your support and follow ups."

Hardik Bhalsod
Complaint filed against: Happy Easy Go

Resolved

"My refund has been credited to my account. Thanks to Voxya and Mamaearth."

Takhellambam M
Complaint filed against: MamaEarth

Resolved

"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"

Abhijit Dhote
Complaint filed against: Weddingz.in

Resolved

"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."

Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari
Complaint filed against: Goibibo

Resolved

"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."

Preeti Anandan
Complaint filed against: Thrillophilia Adventure

Resolved

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil
Complaint filed against: MakeMyTrip

Resolved

"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"

Rajiv Kinger
Complaint filed against: NoBroker

Resolved

"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."

Mohd Afnan
Complaint filed against: MakeMyTrip

Resolved

"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."

Mohammed Abdulrahim A
Complaint filed against: Dell

Resolved

"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."

Parvathy M
Complaint filed against: Air Asia

Resolved

"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."

Kannan Vanangamudi
Complaint filed against: Goibibo

Resolved

"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."

Leela Sai M Guggilam
Complaint filed against: Asus

Resolved

"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."

Arijit Sengupta
Complaint filed against: PepperFry

Resolved

"Thank you soo much Voxya. After your Social Campaign and your email, AirIndia Express made correction in the Passenger name today."

Sulinder Singh
Complaint filed against: AirIndia Express

Resolved

"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."

Nasir Karim
Complaint filed against: Travolook

Resolved

"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"

Rahul Sharma
Complaint filed against: CoinDCX

Resolved

"I am very satisfied with Voxya. It just gave me the double power to fight and finally my problem was solved! One of the finest site. Voxya, let the fight for justice continues."

Asish Behera
Complaint filed against: Nurserylive.com

Resolved

"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."

Nirav Shukla
Complaint filed against: Make My Trip

Resolved

"I am thankful to Voxya team for resolving my complaint within few days."

Rupak Mitra
Complaint filed against: Goibibo

Resolved

"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."

Saqib Khan
Complaint filed against: Teams Group

Resolved

"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."

SUNDARAPANDIAN M
Complaint filed against: Byjus

Resolved

"When no one is there to help you, Voxya is there. Voxya team helped me to get my refund when no helpline was provided by the bus vendor. Its a good initiative and I recommend it highly."

Krishan Sharma
Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

File a Complaint