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Make My Trip
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How to resolve Make My Trip complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Make My Trip?
If you are not satisfied with Make My Trip, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Make My Trip and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Make My Trip
But before filing a complaint, you should
a. Contact the customer support of Make My Trip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Make My Trip
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Social Network
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Legal Network
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Make My Trip - Refund not provided Open
I took a trip on **th May from Hyd to Vijaywada . i cancelled my entire trip the driver charged me fuel charges of **** and is not refunding .. ...
May 31, 2026 by Rituparna
Make My Trip - Travel insurance Closed
Tataaig Travel insurance policy was taken through make my trip in which some corrections were required, which could be done only through make my trip, but there is no such option Regarding this on customer care. It does not connect to any execu...
May 01, 2026 by SHOBHITA SHARMA
Make My Trip - Flight ticket refund issue Open
I booked a flight from New Delhi to Amsterdam (Air France) through Make My Trip in Flex Category at a higher price as it offers No airline cancellation fee as my plan was not ***% confirmed. But now when I try to cancel the flight it shows zer...
Apr 18, 2026 by Ankit Saraswat
Make My Trip - Pid amount not refunded Open
We had booked a round trip for * passengers from Abu Dhabi to Armenia. Unfortunately, due to the ongoing war situation, the flight was cancelled by the airline. As per their policy, when a flight is cancelled by the airline, a full refund must ...
Apr 09, 2026 by Chinmayi K
Make My Trip - Refunds Closed
I didn’t get my refund i apply for * time but thr r not responding plz try to help....
Mar 31, 2026 by Ankitkumar Rajendrabhai soni
Make My Trip - Paid amount for 2 seats Received only one Closed
Paid amount for * seats. Received only one....
Jan 21, 2026 by Bharat Chandra
Make My Trip - Make my trip is denying pnr split and free date change that we bought Open
We have booked a flight from Mumbai to Brussels that is scheduled to depart on ** January ****. The flight was booked for two passengers my wife and myself through their portal under PNR *FCNIG. Due to a visa delay for one passenger, we need to...
Jan 16, 2026 by Deepesh Panwar
Make My Trip - Excceeding cancelation charges Closed
I have erroneously booked flight ticket from Mumbai to GOA using Make My Trip and paid INR ****.** While trying to cancel the booking, it is showing there are charges of INR **** which is more than booking amount and no refund will be made. ...
Jan 08, 2026 by FAROOQ HUSAIN SHAIKH
Make My Trip - Flight refund not received Open
I have not received refund amount yet even after * months and various follow ups Official eMail from makemytrip dated **-**-**** Dear Gargi, We sincerely apologize for the inconvenience you are facing with your Subjected Booking id-NN*A...
Jan 07, 2026 by Gargi Acharya
Make My Trip - Charged extra for infant ticket Closed
While booking an airline ticket on MMT,I have been charged **** as infant fee while if the same is booked via the airline, they only charge Rs*. This disparity needs to be resolved and the airline partner themselves have said the *rd party book...
Jan 03, 2026 by Shradha Palsani
Dear Sir/Madam, I would like to formally lodge a complaint regarding my stay at Hotel Mahabir Sheraton, Puri, against Booking ID: NH**************, dated **/**/****. I arrived at the hotel with my family at around *:** AM, however, the receptio...
Jan 02, 2026 by Vijay Kumar Singh
Make My Trip - Refund not received Closed
I booked a ticket on *th December through make my trip and cancelled under full refund policy . Now its almost ** days but i did not receive the refund....
Dec 27, 2025 by Deovbrath
Make My Trip - My refund amount not credited Closed
my flight cancelled by Air line my refund amount not credited ** november ko flight cancelled hogaya hai abi Tak refund amount nahi milaa...
Dec 21, 2025 by rahul Ramesh vk
Make My Trip - Compensation not received Open
We booked a trip to kashmir and paid *lac in advance. Our connecting flight from jaipir to sringar via delhi got cancelled when we reached at delhi. We informed make my trip at that point around *:**pm and keep pursuing them for providing some ...
Dec 21, 2025 by Babita
Make My Trip - Fake Hotel Booking Provide by Make My Trip Open
On **th November me with my family including * infants reached hotel “Via Konak” at midnight **:** Am which was booked through make my trip. And ww were not allowed to check in to the hotel. Reason we received was there is no such booking...
Dec 12, 2025 by Arshiya Sayyad
Make My Trip - They are frauds company Closed
I booked my flight Ahmedabad to Delhi And the flight was cancelled by the airlines and they are not giving my money back so now what do I need to do ...
Dec 05, 2025 by Uttam solanki
I would like to bring to your notice an issue I recently faced while booking a train ticket through the MakeMyTrip app using the CRED UPI payment option. I followed the normal booking process, selected my travel details, and proceeded with the ...
Dec 05, 2025 by s b l s manohar
Make My Trip - Hotel Booking Refund Open
I had a hotel booked via MMT. The place was absolutely a mess, had bed bugs and room was dirty. I immediately contacted the MMT customer service and told them everything, wrote emails with evidence while standing outside the hotel after a long ...
Oct 17, 2025 by Harshil Ambrishkumar Nakum
Make My Trip - Refund not credited Open
I have booked my flight ticket (Air Arabia Airlines) on **th October **** through Make my trip. Later I have cancelled the ticket on **th October ****. I have requested for refund. but I didn't get the refund till now. Air Arabia said they ha...
Oct 15, 2025 by Naveen S
Make My Trip - Hotel stay not provided Open
On *.*.**, I booked a hotel stay at Crown Plaza Yas Island Abu Dhabi through your platform for ** Aug ** to ** Aug **, which clearly stated a *-night stay. I was charged accordingly for the *-night booking. However, upon checking into the hote...
Sep 13, 2025 by RITU ARORA
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Questions about Make My Trip
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How to contact Make My Trip?
Phone number: 1-800-102 8747
What is Make My Trip office address?
DLF Building No. 5 Tower B DLF Cyber City,
DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India.
What is Make My Trip customer care email?
Where to find Make My Trip discount coupons?
Who is the Owner / CEO of Make My Trip?
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