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Agoda
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How to resolve Agoda complaints online
If you want to complain about a problem that relates to Agoda, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Agoda
Find the contact details of Agoda to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Company: Agoda International India Private Limited Complaint Title: Refund Withheld Unless I Sign Permanent Confidentiality Clause - ** Days of Documented Negligence Across Two Simultaneous Bookings Complaint Description - copy paste this dir...
Mar 04, 2026 by Saakshi Jain
Respect authority Agoda, I book my room for * nights on **th to **th jan **** from your trusted app agoda and got cheated from you your hotel partner didn't allow me to check in on respected dates .... since I travel and wanted to che...
Jan 26, 2026 by rahul pande
Agoda - Not given refund Closed
I have asked agoda for refund regarding a hotel that I stayed at ,it is called hotel sunrise.we booked for two nights.the facilities in the hotel were bad so we decided to leave the next day but we weren't given refund .we contacted the agoda c...
Jan 01, 2026 by Sanjeev V
Agoda - HOTEL O SUNRISE BAD HOTEL Open
I am writing to raise a concern regarding my recent booking at Hotel O Sunrise made through Agoda. Although my booking was confirmed for a *-day stay, I did not check in to the hotel, nor did I provide any documents or sign any forms at the pro...
Sep 15, 2025 by SAURABH
Agoda - REFUND NOT GIVEN AFTER CANCELATION Closed
I were booked the property namely Hotel Trivenni Inn , Mathura , for * may ** to ** May **. My booking Id was **********, Due to personal problems I have canceled the booking on ** March **** . The booking is canceled by agoda but the payment i...
Mar 16, 2025 by RAMESH LOKARE
Agoda - No Refund after cancellation of booking Open
I made the booking and paid with my Credit Card. But while booking I made a small typo in my email address. Later when I cancelled my booking the amount has not been refunded. When I tried to contact them multiple times they could not provi...
Feb 13, 2025 by Sandeep Patel
Agoda - Agoda Flights Booking Open
Already got an approval from the airlines for the refund it's been * months . But they are not taking any action....
Nov 23, 2024 by himank
Agoda - Unfairly charged by Agoda for not providing services Open
i had booked KSTDC Hotel Mayura Chalukya , Badami , through Agoda for *st and *nd August....total * rooms, providing my credit card details. just two days before the check in i received a mail from Agoda stating that the property is unable to...
Oct 26, 2024 by SUDHIR GAIKWAD
Agoda - Spam froud Closed
Maine ek property book ki thi aur use jagah per jakar dekha To kuchh bhi nahin tha aur Maine jab khuda mein complaint ki to mujhe ek mahine se lagbhag pagal banaa rahe hain bol rahe hain ham check kar rahe hain ham check kar rahe hain aur koi r...
Oct 08, 2024 by Hariom
Agoda - Agoda booking scam Open
I booked a hotel room called Hotel Stay Shine | Mysore | India from October *, **** - October **, ****. But I got an email that the booking got cancelled but they did not refund the amount. I contacted their customer care and they replied that ...
Oct 05, 2024 by Subha G
Agoda - Refund of booking money Closed
Sir, I booked my hotel booking via Agoda in amenities it's showing parking when we reached but parking not available. So we are in problem to Park our car there. So we decided to cancel it...
Sep 10, 2024 by Karmendra Singh
Agoda - Money not Refunded for Unavailed services Open
I have booked Hotel Ashoka Mount Abu for * rooms for * nights stay with total cost of ***** rs (**** rs per room per night) using Agoda from **th Aug **** to **th Aug ****. When I have checked-in to the hotel in **th Aug ****, we have realis...
Aug 23, 2024 by Vishal Unadkat
Agoda - Money not refunded Closed
I am really struggling to get the money refunded from Agoda as they are only telling me to wait and not giving any deadline. Akasa airlines had the flight cancellation ( they informed to Agoda Travel agent but they did not pass the informatio...
Jul 27, 2024 by Mayank Singh
Agoda - Service was not proper Open
Service was not proper No instant response Everything was messed up Rude behavior Mental harassment...
Jul 19, 2024 by Mrunmayi deshpande
Agoda - Agoda payment failed Open
I have booked a hotel through agoda using book now , pay later option and when i paid for my booking the money was deducted from my account but there was no confirmation came about the payment though agoda and it was showing that booking is inc...
Apr 03, 2024 by Esha Choudhary
Agoda - Not getting refund Closed
He cheated me deducted money and not booked hotel and now they are not refunding...
Jan 29, 2024 by Neha roy
Agoda - Room not allotted forced to pay bombshell price for different booking Closed
Hotel dint allot us room . Owner and Hotel staff left hotel when we pursued strongly for getting room. Our money is stuck between Agoda and Hotel. Lately we had to book room in different place with bombshell price. ...
Dec 26, 2023 by Abhash Singh
Agoda - EXTRA CANCELALLATION FEE DEDUCTED BY AGODA Open
before cancelling my vistara flight agoda told me refundable amt of **** in mail but after cancellation got refund of **** only . Now they are not all co operating. dont book anything in agoda they are fraudsters looters of our money....
Dec 24, 2023 by ANSHUL GUPTA
Agoda - Overcharging Open
Booked Hotel through Agoda Rs ***** with **** as cash back post ** days . Hotel policy was non refundable. Post booking got same hotel with price ***** from Goibibo. Agoda denied honoring Price Gurantee claim stating they dont honour other tr...
Nov 18, 2023 by Pervesh
Agoda - Online booking of hotel through agoda Amt Paid online but not get to check in Open
Online booking of hotel through agoda. Magadh international rajgir silao hotel. Amt. Paid online but hotel was demanding to pay cash. Not get to check inn and online paid amt, also not refunded...
Nov 08, 2023 by Soumya
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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