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Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in the all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes.

However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many private institutions in cities like Bangalore, Chennai, Pune, Mumbai etc promise that the students will be provided with nutritious food but on joining that nutritious food is nowhere to be found.

The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution?

There are many online grievance portals which are specially focused on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without involving your parents, what are your options?

First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem.

<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="online education complaints in India" /></center>

Famous Edutech and Online Education Companies of India

Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Covid has made online education even more popular and millions of students are learning online. This gave rise to the ed-tech space and the creation of hundreds of online education businesses like:

- Byjus
- Dexler
- Whitehat Junior
- Testbook
- Gradeup
- Pariksha
- Upgrad
- Educomp Solution
- NIIT etc

These are some of the leading online student platforms in India. These online education platforms are not only used by students in big cities like Bangalore, Pune, Mumbai but also in smaller cities like Patna, Indore, Kanpur etc.

Most Common Edutech and Online Education Complaints

With education going online, hundreds of individuals face different problems. The most common education complaints faced by Indians are:

- Unable to cancel subscription
- Unable to get refund after cancellation
- Getting no customer support
- Getting wrong learning material
- Unable to use edtech platform due to technical issues

Now the question comes how to resolve education complaints as most of these online edutech platforms are not reachable through a physical office to support students and parents.

How to resolve Education Complaints?

So if you are someone who took some online learning course or learning material but you are not satisfied with the service or you are getting troubles that the company is not resolving then try these below:

1. Contact Education Company:
You should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Gradeup Customer Care Number - +91 9650052904
Testbook Customer Care Number - 1800 833 0800
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

2. Use Social Media:
Secondly, you should try to contact education companies through Social Media. Social media is one of the most efficient feedback channels for people and the education companies usually have teams to monitor the complaints. Try to use appropriate hashtags, handles and mentions.

3. Send a Legal Notice:
If the customer care executives are unwilling to resolve the complaint then the next best step would be to take legal action against the education company by sending legal notice. You should hire a lawyer to send a legal notice to them as sending notice on a letterhead of a professional lawyer is always a better option.

4. File a Consumer Case:
You should approach the consumer court / consumer forum if you do not get any resolution for your education complaint. If even after sending legal notice via advocate you are not getting any resolution then filing a cse in forum should be your goal. Consumer forum deals with consumer complaints and helps in getting justice if your rights as a consumer have been violated.

We at Voxya help in taking legal action against companies. We generally receive around hundreds of education complaints every month. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc. and we resolve them by utilizing our business, social and legal network across India. So, if you are frustrated, what are you waiting for? <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a complaint</a> today to get justice.

No cancelling my subscription (Planet Sparks) ^Open

I registered with Planet sparks for their public speaking classes on **th of Dec. Classes were to begin on *st Jan. My daughter did * live classes n * practice classes. As per mail sent by the enrollment team, he clearly mentioned I can take * ...

Feb 02, 2024 by Pooja Dhoka

Want to Cancel SubscriptionRefund (Planetspark) ^Open

We enrolled in Planet SparK classes from *th Jan **** after payment through credit card by monthly deduction. The classes started by the teacher but in January when we had issues with the type of the classes. We tried to reach the support team...

Jan 30, 2024 by MEHUL GANDHI

NEED RFUND False committment for course content (Mad About Sports Pvt Ltd ) ^Open

I had registered on **th Jan **** for be**x AI Tools workshop which was held on **st Jan at ** AM and conducted by "Mad About Sports Pvt Ltd. (be**x)" on zoom meeting online. In workshop Mr. Aditya Goenka and Mr. Aditya Kachave told that they a...

Jan 29, 2024 by Deepak Ramesh Avhad

Physics Wallah Fraud (Physics Wallah) ^Open

Physics Wallah Fraud I bought a Faculty Training Program Zoology Batch by Physics Wallah (PW) in this batch they promised me that they would give me a certificate and a job offer to the top *** people who passed the exam and rank under *** ...

Jan 28, 2024 by Shalini Verma

Refund of Down payment Enrolment of Gitansh Goel ID (Byjus) ^Open

I have booked Byjus class for my son Gitansh Goel as per the Virtual Class and communication by Byjus Staff (Mr. Kamal ) that if any time you are not satisfy with company product you can cancel and leave Byjus. Further we have to make down paym...

Jan 28, 2024 by MANU GOEL

Fraud Courses and loss of Money with NIIT (Niit Limited) ^Open

I have enrolled for a course in NIIT Fee: ****** My friend referred my for the NIIT where i Joined but after i didnt attend the course or class Firstly my grandfather was expired in july taking care of my EMI provided by NIIT with the Eduvan...

Jan 25, 2024 by Neha Pareta

FEE REFUND FROM PARUL UNIVERSITY PRIVATE UNIVERSITY (Parul University) ^Open

MY SEMESTER FEES NOT REFUNDING SINCE FROM * YEAR REASON WHY DONT YOU CANCEL ADMISSION BEFORE ** DECEMBER **** AND THEY SAID TO ME VERBALLY ITS NON REFUNDABLE WE CANT GIVE YOU ANY AMOUNT AND NOW UGC ALSO SAID WE CANT DO ANY THING BECAUSE YOU DID...

Jan 14, 2024 by Devdas Sarkar

Refund not received (Akash Byjus) ^Open

I got a call from akash byjus team from Mr. Ashutosh. I purchased the neet course costs around ₹***** and i couldn't afford that amount so I decided not to buy the course due to the financial crisis . Then they convinced me and told me to pay...

Jan 09, 2024 by Harshpreet Kaur

Fraudly made kyc (Vedanthu ) ^Open

I enrolled my daughter for vedanthu for *th and **th pro. On june **.at the time of enrolling the vedanthu marketing team person made me kyc fraudly. Than linked with loan .and Noch from my accont than only i know about these T My daughter ...

Jan 03, 2024 by Ajita

Loan Account not cancelled by Byjus even after subscription cancellation (Byjus) ^Open

Dear sir, I have opted for tab based learning subscription from Byjus for my son to help him learn things in easier way. For this i have opted to go with loan for the fee of inr***** (inr ***** + **% bank interest). But due to his eye sight pro...

Dec 21, 2023 by Kartheek Madugala

Byjus not cancelling my Loan Account even after subscription cancellation (Byjus) ^Open

Dear sir, I have opted for Tab Based learning subscription from Byjus for my Son to help him learn things in easier way. For this I have opted to go with Loan for the fee of INR*****. But due to his sight problems, we had to withdraw the subscr...

Dec 14, 2023 by Kartheek Madugala

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Extra Mark frauds (Extramarks) ^Open

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Dec 01, 2023 by Sonu Sharma

Financial loss (Byjus app) ^Open

I was bought a package of * years study materials from byju's. But only I get the study materials of class * and they said then next financial year they will send me the study materials of class *. But now is here ending almost but I didn't get...

Nov 29, 2023 by Upama Begam

Byjus subscription not cancelled (Byjus) ^Open

TICKET #******* sub: Re: TICKET #******* sub: Re: TICKET #******* sub: Re: TICKET #******* sub: Re: subscription not cancelled yet after * months.byjus is unnecessary charging money without giving the services as cancellation request placed * m...

Nov 29, 2023 by Parminder

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Nov 25, 2023 by Manasa

Byju not received the services and not responding for refund (Byju s) ^Open

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Nov 22, 2023 by Rohit Gaikwad

Cancellation is done in the month of april but still the emi is generating i couldnt find a solution (Byjus) ^Open

I took a course from byjus in the month of March and I couldn't find the course is worthy and I made cancellation request but they didn't accepted my request and then I raised my request in the consumer helpline number after that they took this...

Nov 20, 2023 by Harsha Ganesh

Gpf kae intrest kae sembendhit (Bashik sikha vibhag Uttar Pradesh ) ^Open

prarthi pramod kumar jain ko year **** saie **** tek ka GPF per interest dilwanae ka kest kerangae ...

Nov 12, 2023 by Pramod Kumar

Byjus ias subscription (Byjus) ^Closed

I sushil paswan resident of west Bengal i buy a byjus ias subscription and and I'm not satisfied for online class for byjus i used * month and byjus getting a education loan for aditya birla finance and now we they call lots and i am not able t...

Sep 18, 2021 by SUSHIL KUMAR PASWAN

REfund from byjus (Byju) ^Closed

WE had taken byjus subscription on aug *st, by *th of aug we received the all the products. when opened we saw that tab wasnt working. we immediately repored to the concerned person, he mentioned will *-* days we shall receive the SD card. but ...

Sep 17, 2021 by Abhishek and Dwajani

Not respond (Byju) ^Closed

I want to cancell my son's account from Byju, but they don't take any request from us to cancell this. ...

Sep 14, 2021 by Sumitra Bose

Package return not accepted (Byjus) ^Closed

As per policy discussed with the Byjus team, the package can be returned within ** days of usage, if not found satisfactory. I ordered it and requested for return after a week. It has been ** days now and in spite of calls/emails almost everyda...

Sep 13, 2021 by Harneet

Not cancellation of subscription (Byjus ias) ^Closed

I have bought upsc subscription from byjus for ***** rupees in mid September ****, first two months I was convinced that their services aren't good and I tried reaching the rep named suman to cancel the subscription but she didn't receive any c...

Aug 25, 2021 by Atchaya srilatha

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Byjus sels wala na plan bachna ka samay pure term and candition nahe batai or na he koi paper diya. Jab bad ma mana plan cancel ka liya kaha to byjus ** din ma he cancel ka liya ka raha ha jabke bachat sama sells person sad ka apko agar pasand ...

Aug 16, 2021 by Dareshsharma

Not refund my money (Byjus) ^Closed

I have purchased byjus course from Bhaskar Pillai counselor from byjus. He asked about payment and we have done. At the same time we have canceled the course. After ** days money is not be refunded. Every one says cancelation department will ...

Aug 12, 2021 by Ekta Bansal

Udemy Terminated Accounts with over students without any reason and not responding (Udemy.com) ^Closed

I started my Instructor journey on udemy in April ****. But because of some policy issue they suspended my account for the period of one month so as a backup I started a new account on udemy and it was working fine till * months. In this * mont...

Aug 06, 2021 by Shubham Kotwal

Cancellation request (Byjus) ^Closed

Before taking the subscription the mentor or the person who guiding about the process he told us that ** days trial is important but we can can cancel anytime if we want to and now when we want to cancel it they are not responding are emails. i...

Aug 03, 2021 by ANANYA BUDAKIA

Not satisfies with byju s (Byjus) ^Closed

I have purchased the byju's course when byju's concellor call me then he told us that when you want then you can cancel the order if not satisfies but now they are not canceling my order.my father is not much literate and they took my father si...

Aug 02, 2021 by Kumar sanu

Issues in cancellation of 15 days trail of byjus (Byjus Learning Online Products) ^Closed

Dear sir , Byjus is not cancelling the online course which i purchased it for my daughter on ** EMI with **** down payment with ** days trial period and in spite of my timely intimation to them for its cancellation and lot of reminders they a...

Jul 30, 2021 by DEEPAK RAJORIA

Refund is not processed (Byjus learning) ^Closed

This is in regard to the refund that is not being processed from a long time even after calling them for months. I beg to help me in getting my money back. Thank you...

Jul 29, 2021 by Namrata Dhakad

Refund not received (Byjus learning app) ^Closed

After downloading the Byjus app, one of the person contacted us for an appointment to have the child interviewed and have enrolled in further process. In the same call they said the child is good to proceed and have an offer of * years course ...

Jul 22, 2021 by Kanmani

Refund Not Received (Byjus) ^Closed

After one year of thinking, I finally managed to make up my mind to take up the Byjus learning app for my daughter who is in class *, being a single parent I decided to make initial down payment of Rs.**** and the rest, which I was given as an ...

Jul 16, 2021 by Bharti

Return of Byjus learn station (Byjus) ^Closed

We took a Bujus learn station for our * year old kid which we thought will be beneficial for our kid. But our kid got addicted to it, we emailed Byjus to return it they said there is a ** days trial period before which they can't return. Waitin...

Jul 16, 2021 by Shikha Biswas

Fake promise of staff and unsatisfied reply for cancellation (Byjus learning app) ^Closed

Hello sir/madam, I'am Mohamed Azeem from Tamilnadu. One of Byjus staff contact my father and convinced him to join me to the online course for **th std. At the starting itself we refused to the salesman and informed him that we ca...

Jul 14, 2021 by Zahir Hussain

Cancellation of course (Byjus ias) ^Closed

I have booked a course on byjus (ias hindi) , and a day after i asked them to cancel the course , but every time i call to executive they tell me (back team regarding cancellation process will call you in ** hours) , now its been more then * da...

Jul 14, 2021 by Rohit Choudhary

Not responding cancellation request and harassing by making several calls for EMI payment (Byjus Company ) ^Closed

I want to lodge a complain against Byjus company for The following reasons- *. Not responding our request for cancellation of Byjus online learning programme inspite of our several request by mails and phone calls for cancellation . *. Harass...

Jul 13, 2021 by Dr Padma Borgohain

Compliant (Byjus) ^Closed

I told to cancelled lot of times.there not cancelling my request simply emi bouncing.i mail also no use .kindly consider high escalated mail.simply emi hitting to my account.i am not able to talk there customer care .there not supporting.i am n...

Jul 08, 2021 by TANVEER PASHA

Workbooks not received (Byjus ias) ^Closed

I have purchased for my daughter course for LKG CLASS on ** May ****. It is more than a month and I have still not received workbooks for the course. I have called them more than ** times. But no resolution has been provided. Kindly help. ...

Jul 01, 2021 by Swati Chhikara

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Complaint filed against: Yatra.com

Resolved

"In this pandemic, Voxya helped me to get my hard earned money back. I've no words to explain how happy I am. If you are duped by online scams, come to Voxya for help."

Sainathan G Iyer
Complaint filed against: Travolook

Resolved

"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."

Samit Brahmachari
Complaint filed against: OYO Hotels

Resolved

"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."

Debalina Ghosh
Complaint filed against: OntheShop

Resolved

"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"

S Harish
Complaint filed against: Xiaomi Mobiles

Resolved

"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."

Shruti Karanth
Complaint filed against: Swiggy

Resolved

"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"

Vasanthkumar K
Complaint filed against: Profit Aim Research

Resolved

"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."

Kaushik Mandal
Complaint filed against: Pepperfry.com

Resolved

"Great Work by Voxya. I was waiting for a refund for 1.5 years. But after using Voxya, I received my refund within 1-2 months. Thanks!"

NAGA TEJA RAM K
Complaint filed against: Cleartrip

Resolved

"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."

Aman Verma
Complaint filed against: Flipkart

Resolved

"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"

Rahul Parmar
Complaint filed against: ZebPay

Resolved

"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule
Complaint filed against: HappyEasyGo

Resolved

"The social media sharing helped me a lot. I am thankful to Voxya for helping me. Thanks"

Kshitiz
Complaint filed against: Samsung

Resolved

"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."

Manpreet K
Complaint filed against: Zomato

Resolved

"Thanks to Voxya, I have got the refund back from Byjus :)"

Mohammad Ashfaque
Complaint filed against: Byjus

Resolved

"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."

Abhilasha Bajpai
Complaint filed against: Shinehunts

Resolved

"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."

Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."

Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."

Nirmala Mary
Complaint filed against: Flipkart

Resolved

"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."

Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

"Bajaj Finserv refunded my amount. Voxya, thank you for your support."

Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar
Complaint filed against: Amazon

Resolved

"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."

Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."

Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."

G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."

Rohit Kumar
Complaint filed against: Swiggy

Resolved

"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."

MOHIT SONI
Complaint filed against: Yatra

Resolved

"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."

Nithin Das
Complaint filed against: Oyo Hotel

Resolved

"I am very happy that I contacted voxya.com for my problem. They helped me in getting my refund from Amazon in a very short period of time."

Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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