Planet Sparks
- No cancelling my subscription Open
Pooja Dhoka filed this complaint against Planet Sparks on Feb 02, 2024
I registered with Planet sparks for their public speaking classes on **th of Dec. Classes were to begin on *st Jan. My daughter did * live classes n * practice classes. As per mail sent by the enrollment team, he clearly mentioned I can take * Live+* Practice classes post wich if not satisfied I can go ahead with cancellation. On lodging a ticket with the team now, for cancellation, they say the policy is changed, which I was not informed about. They are not ready to listen, and are offering upgrade or pausing the program , which I do not want. I just wnt to go ahead with the cancellation, and stop the EMI payments.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Planet Sparks
Resolved
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Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
