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Education Complaints

We all know the importance of Education in Life. Without it we would pretty much be worthless. Education plays a vital role in the all-round development of an individual. Parents usually want their children to get the best possible education and for this they send their child to the best institutes.

However, many times the parents come to know that their child is being bullied or is being ill-treated by their classmates or sometimes even by their teacher. Many private institutions in cities like Bangalore, Chennai, Pune, Mumbai etc promise that the students will be provided with nutritious food but on joining that nutritious food is nowhere to be found.

The parent will generally feel outraged in such cases and will want to file a complaint against the school. So how can an individual file a complaint against any educational institution?

There are many online grievance portals which are specially focused on education department complaints wherein you can fill a form by entering all the relevant details. However, if you are a student and want to file a complaint directly without involving your parents, what are your options?

First and foremost if the student has a complaint regarding the classroom situations or any administrative actions, he/she should immediately contact the head of the faculty of the respective education department. He/she should also visit the principal office and be vocal about their problem.

<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="online education complaints in India" /></center>

Famous Edutech and Online Education Companies of India

Apart from getting formal education at school/colleges, there has been a new way of studying namely through online portals. Covid has made online education even more popular and millions of students are learning online. This gave rise to the ed-tech space and the creation of hundreds of online education businesses like:

- Byjus
- Dexler
- Whitehat Junior
- Testbook
- Gradeup
- Pariksha
- Upgrad
- Educomp Solution
- NIIT etc

These are some of the leading online student platforms in India. These online education platforms are not only used by students in big cities like Bangalore, Pune, Mumbai but also in smaller cities like Patna, Indore, Kanpur etc.

Most Common Edutech and Online Education Complaints

With education going online, hundreds of individuals face different problems. The most common education complaints faced by Indians are:

- Unable to cancel subscription
- Unable to get refund after cancellation
- Getting no customer support
- Getting wrong learning material
- Unable to use edtech platform due to technical issues

Now the question comes how to resolve education complaints as most of these online edutech platforms are not reachable through a physical office to support students and parents.

How to resolve Education Complaints?

So if you are someone who took some online learning course or learning material but you are not satisfied with the service or you are getting troubles that the company is not resolving then try these below:

1. Contact Education Company:
You should firstly try to email them by explaining the entire issue or you can even call them at their customer care number. The customer care number of some of the leading online student platforms in India are :

Byju's Customer Care Number - +91 9243500460
Gradeup Customer Care Number - +91 9650052904
Testbook Customer Care Number - 1800 833 0800
Educomp Customer Care Number – 0124-4529000
NIIT Customer Care Number - 91-124-429 3000
IGNOU customer care number – 011-295327411

2. Use Social Media:
Secondly, you should try to contact education companies through Social Media. Social media is one of the most efficient feedback channels for people and the education companies usually have teams to monitor the complaints. Try to use appropriate hashtags, handles and mentions.

3. Send a Legal Notice:
If the customer care executives are unwilling to resolve the complaint then the next best step would be to take legal action against the education company by sending legal notice. You should hire a lawyer to send a legal notice to them as sending notice on a letterhead of a professional lawyer is always a better option.

4. File a Consumer Case:
You should approach the consumer court / consumer forum if you do not get any resolution for your education complaint. If even after sending legal notice via advocate you are not getting any resolution then filing a cse in forum should be your goal. Consumer forum deals with consumer complaints and helps in getting justice if your rights as a consumer have been violated.

We at Voxya help in taking legal action against companies. We generally receive around hundreds of education complaints every month. The most common complaints include Refund not provided, poor school management, private school complaint, course deviation etc. and we resolve them by utilizing our business, social and legal network across India. So, if you are frustrated, what are you waiting for? <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a complaint</a> today to get justice.

Case against Geetanjali Olympiad Schools – after 2 yrs no improvement on my child (Geetanjali Olympiad Schools ) ^Open

Respected Sir(Consumer court), While taking admission(****) for I class in the school, I spoke to Geetanjali Olympiad Schools, High school branch, Vivekananda agar branch principle – Misses. Gayatri. I am expecting improvement in Reading and ...

Aug 29, 2019 by Rajesh Burra

Not giving original certificate for 4 years (R S S College Of Technology And Management ) ^Open

...

Aug 28, 2019 by Brajendra Pratap Singh

College not returning the money (Vindya Gurukul College) ^Open

Mera b.Ed me admission lena tha rank kam hone ki vajah se nhi ho paya. Lekin college wale fees le liye ab vo college wale paise ruturn nhi kar rhe hai. Bol rhe hai ki university dega hmlog ke pas paise nhi hai sirf notanki kar rhe hai....

Aug 27, 2019 by Mala

Tution fees not refunded (Akash Institute ) ^Open

We did not got any intimation as to when the class will begin as it is already May and still there is no update from your side. We had paid Rs.**,*** in the March and request you to refund the same as we had placed him in other tutrioal class ...

Aug 27, 2019 by Pankaj Bhan

Admission to BIBS withdrawn the next day got no refund (Bengal Institute Of Business Studies (bibs)) ^Open

My ward Pratik Banik got admitted in Bengal Institute of Business Studies (BIBS) Kolkata for pursuing * years MBA program on Friday, **st June ****. We changed our mind not to continue there during the week-end due to some personal family orien...

Aug 26, 2019 by Dipak Banik

Complain against NIPS collage Allahabad for conducting a cheating in main examination (Nips College Allahabad ) ^Open

I am a student of BCA *rd year Swami Vivekanand Subharti University affiliated with NIPS college Allahabad. I want to complain against the institute for asking unnecessary amounts to provide cheating in the examination ** August to ** September...

Aug 24, 2019 by Sushil Lugun

Company done fraud (Varun Beverages Ltd) ^Open

I am student of jamia hamdard univeristy doing my graduation along with that i was doing web designing course in chirag delhi for * months duration in dice academy which is of cost **,*** and i used to pay it in installment of **** per month ....

Aug 24, 2019 by Zuaib akhtar

Didn't give access to online class (Prep Insta Website) ^Open

I paid Prep Insta Website to **** for getting online classes. After payment they doesn't give me access. I lost my money. I need my money back....

Aug 24, 2019 by Anupama Wilson

Not giving original certificates (Nallamallareddy engineering college) ^Open

I recently joined in Nallamallareddi engineering college for MTech. But due to my family problems, I want to cancel my admission but the college demand two years fee otherwise my certificates will not give back. Please help me....

Aug 19, 2019 by THOTAKOORI SUMAN

कॉलेज छोड़ने पर फीस को वापस ना लौटना (Sree Murlidhar Bhagwat Lal Snatkottar Mahavidyalay) ^Open

Maine Sree Murlidhar Bhagwat Lal Snatkottar Mahavidyalay Mathauli Bazar Kusinagar UP me BA *st Year me Addmission liya. Mera resident Gorakhpur hai jaha se college kafi dur hai. Mai college chodna chahta hu. Lekin college mera fee wapas nahi ka...

Aug 13, 2019 by Neeraj Kumar Paswan

Complain against college (Cihmc (central Institute Of Hotel Management And Catering)) ^Open

I completed my master degree exam in ****. The result declares on **/*/****. But till now I don't get my provisional certificate, mark sheet etc. I will give you my college number, principal number & Md number. Please help me. Md number_- **...

Aug 11, 2019 by Bikash Kumar Tiwary

Refund of advance paid for B.Tech admission (Mody University) ^Open

I have applied online for admission of my daughter in B.Tech in Mody University Laxmangarh Rajasthan. During the telephonic conversation, I have been told to deposit some token amount in advance to book a seat in B.Tech. I deposited *****/- Rs ...

Aug 10, 2019 by Mohd Azam Qureshi

Return my fees (Sekhavati Institute Sikar) ^Open

My son Rishabhsingh Jadoun took admission in Sikar Institute Shekhavati BTech computer science on ** June ****. My son upset there. In days he returns home but ***** Rs. not returned. Please help me....

Aug 02, 2019 by Satyanarainsingh

Education loss done (Bseb Patna) ^Open

Mai bihar bord se inter me **** me exam diya tha jisme mera name galat tha exam dene se pahle v name sudhare ke liye admit card ka photo copy v diya par name nahi sudhara gaya. Fir mai board office se name sudharne ke liye gaya waha se sudhar h...

Jul 19, 2019 by Mitrranjan Kumar

Regarding school management (Pdng College) ^Open

मेरे दोनों बच्चो का एडमिशन लेने के बाद अप्रैल से जूलाई तक की फीस और वाहन शुल्क ड्रेस और books लेने...

Jul 18, 2019 by Dinesh Kumar tiwari

Online fraud and cheating (Saptrainings.in) ^Open

Complaint against online fraud and cheating. I am working in an IT company here in Hyderabad. I was looking for online SAP training for quite a few times. I made a number of queries in different institutes within India. On **/**/**** I received...

Jul 18, 2019 by Abhishek Rout

Fraud by private college (Gandhi Institute of Engineering and Technology Gunupur) ^Open

GIET, Gunupur which is an engineering college charged me a fee of Rs **,*** during my final year (****) for providing on-campus placement. This fee was refundable if I did not get any placement from the college. Eventually, I did not take any o...

Jul 14, 2019 by AMIT KUMAR SHARMA

Tutor fee not paid (Vms home tuition) ^Open

I am a registered user in the VMS home tuition app in Jabalpur, M.P. I have been assigned classes for home tuition of class X. I used to take * classes in a week for one hour. From ** May **** to ** June **** I have finished a total of ** class...

Jul 04, 2019 by JAY PRAKASH GEORGE

Refund of school fees paid to kidzonia credence international school (Kidzonia Credence International School) ^Open

I paid Rs. **,*** in * instalments for admission of my * years old daughter in Kidzonia Credence International School, Serilingampally, Hyderabad, Telangana State for her pre KG (Nursery) education during March **** to June ****. At the time of...

Jul 01, 2019 by BANSHI DHAR

Unnecessary and unauthorised way of exploitation regarding collection of fines (Priyadarshini College Of Education) ^Open

Administration demands for fines without reason and biasly hindering for an enrollment card. Even an application is demanded the forfeiture of the security deposit for the sum of amount Rs. **** which has been deposited immediately by the stude...

Jun 27, 2019 by Uday Thakur

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Complaint filed against: Byjus

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Complaint filed against: KFC

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Sibi
Complaint filed against: No Broker

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Shrishthi
Complaint filed against: Y Axis Overseas

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Chandan K S
Complaint filed against: Yamaha Motor

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Karthikeyan M
Complaint filed against: Act Fibernet

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Archana R
Complaint filed against: Royals Moonlight Resort

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Mahesh K
Complaint filed against: OYO

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Vikram B
Complaint filed against: Nobroker

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Monika P
Complaint filed against: Mpokket App

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Nishant Kumar
Complaint filed against: Hitachi AC

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Vadaria J R
Complaint filed against: Smartbuy

Resolved

"I'm very happy to inform you that this issue has been resolved today I've received my refund. !!!Thank you Voxya Team!!! "

Adil Khan
Complaint filed against: Udaan

Resolved

"I am very satisfied with Voxya services. They helped me to get the refund quickly."

Rebecca N
Complaint filed against: Thomas Cook

Resolved

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Balaji C
Complaint filed against: Whirlpool India

Resolved

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Madhu Chandra
Complaint filed against: Cleartrip

Resolved

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Roshan
Complaint filed against: No Broker

Resolved

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Mamta D
Complaint filed against: Byju's

Resolved

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Swati Bandana
Complaint filed against: Kurlon Mattress

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Mayur Pande
Complaint filed against: Yatra.com

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Prashanth Rao
Complaint filed against: NoBroker

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Ananya Jindal
Complaint filed against: Dell

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Vishal Pawar
Complaint filed against: MakeMyTrip

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Complaint filed against: GoFirst Airlines

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Complaint filed against: Meesho

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Sachin A Rosario
Complaint filed against: Pepperfry

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Complaint filed against: Reliance Digital

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Rajani Kanth C
Complaint filed against: Rapido

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Nisha Bedi
Complaint filed against: Paio Accessories

Resolved

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Roshin A Rahman
Complaint filed against: OYO

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Complaint filed against: Red Apple Fashion

Resolved

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Hardik Bhalsod
Complaint filed against: Happy Easy Go

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Takhellambam M
Complaint filed against: MamaEarth

Resolved

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Abhijit Dhote
Complaint filed against: Weddingz.in

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Santosh Dash
Complaint filed against: Travolook

Resolved

"Thanks Voxya for helping to resolve the issue."

Kadem Nagaraj G
Complaint filed against: Powermax Fitness

Resolved

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Rakesh Mari
Complaint filed against: Goibibo

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Complaint filed against: Thrillophilia Adventure

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Complaint filed against: MakeMyTrip

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Rajiv Kinger
Complaint filed against: NoBroker

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Mohd Afnan
Complaint filed against: MakeMyTrip

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Mohammed Abdulrahim A
Complaint filed against: Dell

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Parvathy M
Complaint filed against: Air Asia

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Complaint filed against: Goibibo

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Leela Sai M Guggilam
Complaint filed against: Asus

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Complaint filed against: PepperFry

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Sulinder Singh
Complaint filed against: AirIndia Express

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Complaint filed against: Travolook

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Complaint filed against: CoinDCX

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Complaint filed against: Nurserylive.com

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Complaint filed against: Make My Trip

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Complaint filed against: OntheShop

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S Harish
Complaint filed against: Xiaomi Mobiles

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Complaint filed against: Swiggy

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Vasanthkumar K
Complaint filed against: Profit Aim Research

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NAGA TEJA RAM K
Complaint filed against: Cleartrip

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Complaint filed against: Flipkart

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Complaint filed against: ZebPay

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Complaint filed against: HappyEasyGo

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Complaint filed against: Samsung

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Complaint filed against: Byjus

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Complaint filed against: Shinehunts

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Kushal Prahladbhai Prajapati
Complaint filed against: PayTM

Resolved

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Jyotiranjan Pradhan
Complaint filed against: Club Mahindra Holidays

Resolved

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Deba Prasad Mohanty
Complaint filed against: Razorpay

Resolved

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Nirmala Mary
Complaint filed against: Flipkart

Resolved

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Purushothama N
Complaint filed against: Max Serve Solutions Pvt Ltd

Resolved

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Kantharaju HS
Complaint filed against: Bajaj Finserv

Resolved

"Thank you Voxya for your help and support. I got my refund from Club Mahindra."

Chaturbhuj Singh
Complaint filed against: Club Mahindra Holidays

Resolved

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Prince Kumar
Complaint filed against: Amazon

Resolved

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Vijayasimha Ajarananda
Complaint filed against: Robu.in

Resolved

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Tangella Mallikarjuna Raju
Complaint filed against: Clear Trip

Resolved

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G Rajendra Prasad
Complaint filed against: Investment Reasearch Advisor

Resolved

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Rohit Kumar
Complaint filed against: Swiggy

Resolved

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MOHIT SONI
Complaint filed against: Yatra

Resolved

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Nithin Das
Complaint filed against: Oyo Hotel

Resolved

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Abhishek Yadav
Complaint filed against: Amazon.in

Resolved

"The issue is resolved and Cheque received from Airtel. Thanks for helping me in this issue highly appreciated!"

Raja Rajangam
Complaint filed against: Airtel Digital Tv

Resolved

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar
Complaint filed against: Yatra.com

Resolved

"A big and a loud thank you to Voxya. I was in doubt whether my vehicle will get registered or not. It was not possible to get this done without you people."

Mohammed Siraj Ali
Complaint filed against: Jasper Industries

Resolved

"Thank you so much Voxya I am fully satisfied with your quick service."

Avinash Kumar
Complaint filed against: Swiggy

Resolved

"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."

TCS Prasad
Complaint filed against: Spice Jet

Resolved

"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"

Sushil Mathew
Complaint filed against: Hathway Broadband Internet

Resolved

"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."

Darshan Kumar Patel
Complaint filed against: OYO Rooms

Resolved

"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."

Prabhakar Chaturvedi
Complaint filed against: Flipkart

Resolved

"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "

Rakesh Shinde
Complaint filed against: Swiggy

Resolved

"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."

Mannu Datta
Complaint filed against: Tatasky

Resolved

"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."

Asif Belim
Complaint filed against: OYO Rooms

Resolved

"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."

Anubhav Guha
Complaint filed against: Pepperfry

Resolved

"Thank you Voxya and team. My issue was resolved. I have been satisfied with your quick action."

Prasanth Didla
Complaint filed against: Delhivery

Resolved

"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."

Hiteshbhai Jodhani
Complaint filed against: PhonePe

Resolved

"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."

Zeeshan
Complaint filed against: Labbaik Umrahs

Resolved

"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."

Syed Shabeer
Complaint filed against: Wisdom Jobs

Resolved

"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."

Raunak Surana
Complaint filed against: Swiggy

Resolved

"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"

Jyoti Chaudhari
Complaint filed against: ClickOurStore

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