File a Complaint against Yatra.com

Yatra.com - Refund not received nor initiated ^Closed

I had made an initial payment for booking via Yatra.com and I requested cancellation the very next day due to my personal decision. These customer care people keep playing with us....

May 14, 2019 by Naveen R Kumar

Yatra.com - Non cooperation by a tour and travel agency ^Closed

My husband booked hotel tickets through Yatra.com for our holiday in the month of April. While booking was scheduled for the month of June he by mistake did it for July. The moment he received the confirmation he realised the same. So he immedi...

May 04, 2019 by Gauri Ranade

Yatra.com - Money not refunded for cancelled flight ^Closed

Through yatra, I booked a Jet flight for my parents from Lagos (Nigeria) to New Delhi (India) dated **th May ****. Now that the jet flights stands cancelled yatra is not refunding my money. Please help....

May 02, 2019 by Rohan Agrawal

Yatra.com - Not informed us of ticket cancellation ^{Offered Resolution}

We bought tickets from Yatra in Dec **** for a trip on May ** to Budapest and Prague. The tickets were issued by Jet Airways but the flight is operated by Air France. On **th March **** with all the problems with Jet, we got in touch with Yat...

Apr 27, 2019 by Kanishka dasgupta

Yatra.com - Not refunding for the cancelled ticket ^{Offered Resolution}

We booked flight tickets from Toronto - Paris Paris - Mumbai and Mumbai-Hyderabad. Due to the cancellation of jet airways, flight Yatra asked me to reschedule. I said we wanted to cancel the itinerary as jet airways were closing down and becaus...

Apr 23, 2019 by Pradeep kolanu

Yatra.com - International flight return ticket cancelled but refund is not given ^Closed

I booked a partially refundable international flight ticket ( for my wife ) from New Delhi to New York (USA) and back to Delhi from yatra.com of Rs. *****. The return flight was much delayed by more than * hrs due to which I cancelled it with ...

Apr 23, 2019 by MOHIT SONI

Yatra.com - Cheated by fraudulent scheme of lowest price ^{Offered Resolution}

I booked a room through www.yatra.com on **.*.** for Rs.****/-. After booking when I searched for the www.booking.com site, I found a better room on the same day at the same hotel at a lesser price for Rs.****/-. As per the lowest price guarant...

Apr 21, 2019 by D Sunil

Yatra.com - No refund from the company ^Closed

Proof of Incident_ComplainNo_********: For refund: really disappointed (This is the mail I wrote to the Yatra and still they did not refund the amount) I have booked the UPSRTC Scania AC Bus with PNR **BTBBQ* from Firozabad to Noida on **/Ja...

Apr 08, 2019 by Sumit Kumar

Yatra.com - No refund as well as no booking ^Closed

I had booked a flight for **th for my family but yatra had not refunded my **,*** as well as they refused to book my ticket at the same fare and Mr Abhishek Singh customer service executive told that you have to pay more **k to get the ticket. ...

Mar 25, 2019 by Jeetaditya Sarkar

Yatra.com - Scam in the name of partially refundable ticket ^{Offered Resolution}

I had booked a ticket from Delhi to Bagdogra for **/**/**** for which I wanted to cancel it or reschedule it and on repeated calls and the airline Spice jet, I was told that I will get zero refund. And when I asked for an explanation on the mea...

Mar 19, 2019 by Rajib Sinha

Yatra.com - Not providing all facilities ^{Offered Resolution}

We booked a trip to Bali and Singapore for * nights/* days from *th July **** to **th July **** for four family members from yatra.com. They had subcontracted it to their travel partner. “Reasonable check-in” on **th June ****, vide booking...

Mar 17, 2019 by Parmod Kumar Mehtani

Yatra.com - Refund not provided ^Closed

My flight got cancelled on ** of Jan **** and refund is not given by yatra. I did many calls to them but every time they are saying that we have initiated the refund you have to contact your bank but no refund is provided. Then they asked me fo...

Mar 15, 2019 by Saket chamoli

Yatra.com - Refund not received ^Closed

I booked an air ticket on yatra.com under their reference no ************* for travel on *.*.**** on Delhi-Jammu sector. The ticket was partially refundable. I cancelled the ticket and the yatra.com showed zero refund. Why when this ticket was...

Mar 07, 2019 by Babli razdan

Yatra.com - Refund not given ^Closed

I want to say that during the tour from yatra voucher no YH*******, **ST DEC **** Elephanta beach ( complimentary snorkelling) is cancelled due to the bad weather. One of their executives told that the company will refund the amount after fini...

Feb 21, 2019 by Saurabh sharma

Yatra.com - Booking cancelled before reaching Maldive airport ^Closed

I would like to bring this to your concern that there are fraud companies run by fraudsters in India wherein they book travel packages for people and do human trafficking in some ways or the other. I had the same experience when I visited the M...

Feb 19, 2019 by Shashank Tyagi

Yatra.com - Yatra.com-Refund amount as Hotel room was not booked ^Closed

I have a complaint regarding the hotel booking service of Yatra. I booked a hotel Pancharatna Paradise, Udupi, Karnataka and I paid for it online via Debit card. My amount got deducted but I didn't receive any confirmation from the hotel or yat...

Jan 05, 2019 by Samreen

Yatra.com - Flight cancellation refund not provided ^Closed

I have booked my flight ticket in july *, **** and i cancelled the same booking in november ****. Yatra told that they have sent me the money on **th November **** but still i have not got the refund. I called them like hundred times every time...

Jan 02, 2019 by Uddeshya Gautam

Yatra.com - Refund of amount as room was not booked ^Closed

Hi Team, My name is Aishwarya Wuntkal and I have a complaint regarding the hotel booking service of Yatra. I booked a hotel Fab hotel Hill View in Gachibowli, Hyderabad and I paid for it via Phonepe. My amount got deducted but I didn't recei...

Dec 30, 2018 by Aishwarya Wuntkal

Yatra.com - Hotel stay not provided ^Closed

Yatra.com is a cheat company. I booked for executive room in * star hotel in Ahmedabadand paid online. I got hotel voucher and confirmation from Yatra.com. After travelling for ***km, when I reached to the hotel at **pm, the hotel denied my bo...

Dec 18, 2018 by Kiran Pujara

Yatra.com - Refund of flight ^Closed

Booked a flight from varanasi to delhi on ** nov **** ,flight was not booked but my account got debited (Rs ****).And they have not refunded the amount yet....

Dec 17, 2018 by Abhi goyal

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Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?

Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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