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Yatra.com (222/398)

398 Total Complaints
222 Total Resolved
55.78% Consumer Satisfaction

If you are searching for Yatra.com Review on internet then you have reached the right place. You can read the full Yatra.com Reviews here. Get answer to questions like if Yatra.com is real or fake? Yatra.com is legit or scam? if Yatra.com is safe? All Yatra.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra.com so that it help others to make wise decisions. The Consumer satisfaction score of Yatra.com is 55.78% because out of 398 consumer complaints, only 222 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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Yatra.com - Money refund Closed

Refund of Rs. ***.* for Yatra Ref No. ************* has been processed into your account against the bank refund reference number ***************. In case the credit is not appearing in your account within * days, we would request you to contac...

Nov 12, 2018 by Jenitha mary

Yatra.com - Didnt get my money back Closed

My didnt get my money back after cancellation of my train ticket.....

Oct 29, 2018 by Preeti chowdhury

Yatra.com - Payment made; Airline tickets not issued Closed

Ref: No: **********-AUCNP* - Sat, Oct **, **** at **:** AM I had booked Air tickets with Indigo Airlines through 'Yatra. com' on Sat, Oct **, **** at **:** AM. The details of the tickets: * tickets from Madurai to Chennai for travel on **....

Oct 24, 2018 by Dr. S. Ahanatha Pillai

Yatra.com - Refund Closed

I had booked a bus through yatra.com I got a call from operator that the bus is cancelled. I didn't get any refund yet...

Oct 21, 2018 by Aditi Nitwe

Yatra.com - Booking cancellation without intimattion Closed

Another booking post this was made by my husband in the name of sagar Kaushal for the same hotel chunda palace, Udaipur. And this time it was confirmed too. * days post booking confirmation you are regretting to cancel it. Now the rates of all ...

Sep 26, 2018 by Dr Ratnika Sethi

Yatra.com - Hotel booking Closed

This is the worst online hotel booking website. First my money was cut and I could not receive a confirmation. Then finally my money got refunded but already the price of hotel in Udaipur increased by **** rs. But again I got it booked unfortun...

Sep 24, 2018 by Ratnika Sethi

Yatra.com - You do not get any substantial refund for partially refundable tickets Offered Resolution

Booked two partially refundable tickets of Indigo airlines from Lucknow to Kochi for **th sep** for Rs ****/= through Yatra.com. Got tickets cancelled in view of floods and epidemics in Kerala.The airline refunded Rs **** to the agent(yatra) bu...

Sep 18, 2018 by sudhir sharan

Yatra.com - Tickets for activity not received/ with Delay Closed

We booked a trip to bali and singapore for * nights/* days from *th july **** to **th july **** for four family members from yatra.com. yatra.com had subcontracted it to their travel partner “reasonable check-in” on **th june **** vide b...

Sep 14, 2018 by Parmod Kumar Mehtani

Yatra.com - Bus Ticket Not Confirmed after the deduction of money Closed

I have booked two bus seats from Ahmedabad to Susan Gir in Yatra.com .My money has been deducted. But I didn't get any confirmation. I have booked it from guest login and paid you by UPI and I didn't get any of the confirmation.Such a head p...

Sep 11, 2018 by c s kshyati kshyati

Yatra.com - Refund denied by Yatra - had to cancel due to landslide Closed

I had booked a hotel in Munnar for **th Aug. Due to the current Kerala situation, I had to cancel my trip to Kochi. Out of Rs ****, Yatra refunded **** only. Since this was a genuine case, they refused outright to refund my entire money. They t...

Aug 10, 2018 by Pragya P

Yatra.com - Unethical behaviour Closed

This is the worst online travel site ever. I was looking for an international package, the first customer representative said unless and until i send him the tickets, he would not provide me any sample package. then I called another representat...

Jun 25, 2018 by ragini

Yatra.com - Luring customers about price protection with banners and with misleading information Closed

Dear Sir, Booked flight for my aunt on *th June **** for the travel of hyd to Newyork and also return. I booked through yatra.com as I got attracted to their banner promotion of price protection which is nothing but misleading and hiding...

Jun 12, 2018 by Bhuvan Reddy

Yatra.com - Online ticket booking Closed

I booked online ticket on yatra my money was deducted but they sent me a message that tickets are not confirmed however after I booked tickets from another place ,I got a message from yatra' that my ticket are confirmed , I called them told the...

Apr 11, 2018 by Sharjil Zaidi

Yatra.com - Refund pending for more than a month Closed

We booked two rooms (non/AC) with Gopiniwas Grand, Kanyakumari through Yatra.com for **-** Jan ****. When we reached the hotel around noon, the rooms were badly stinking due to dampness. There was no window in one of the rooms. The receptionis...

Mar 06, 2018 by Prashant Narang

Yatra.com - Grievance due to services of Yatra.com Offered Resolution

Yatra.com is a really disappointing platform to book flight tickets. I have booked a Return journey for Delhi-Goa-Delhi. I have selected the correct options of flights for both Delhi to Goa in Vistara airlines for * Feb, **** at **:**pm and fro...

Dec 27, 2017 by Deepak Vij

Yatra.com - Money not refunded Closed

I have booked a railway ticket from yatra.com on *rd august **** but it has been cancelled by them and they promised me to give my refund of ₹**** within * days. It has been ** days still my amount has not been refunded. My booking reference...

Aug 13, 2017 by Munshi lal singh

Yatra.com - Money refund Offered Resolution

Booked ticket form Bangalore to Hyderabad for **th feb but still did not get my money back....

Mar 02, 2017 by Vikram kumar

Yatra.com - Case of fraud and harassment by Indigo Airlines Closed

Dear Sir, My name is Charanjeet Singh. I booked a flight from New Delhi to Hyderabad on **th January **** from www.yatra.com Flight details:- (Indigo *E-*** airlines) : New Delhi – Hyderabad on *st February **** - Departure (Indigo *E-...

Jan 21, 2017 by Charanjeet Singh

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How to file a complaint against Yatra.com?

  • Go to "File a Complaint" page
  • Choose Yatra.com and write your complaint in detail
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Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?


Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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