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Yatra.com (222/399)

399 Total Complaints
222 Total Resolved
55.64% Consumer Satisfaction

If you are searching for Yatra.com Review on internet then you have reached the right place. You can read the full Yatra.com Reviews here. Get answer to questions like if Yatra.com is real or fake? Yatra.com is legit or scam? if Yatra.com is safe? All Yatra.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra.com so that it help others to make wise decisions. The Consumer satisfaction score of Yatra.com is 55.64% because out of 399 consumer complaints, only 222 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Yatra.com?

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b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Yatra.com - Refund amount not received Closed

Full amount was refunded from Spicejet, *months back, Yatra has still not refunded the amount to me....

Jun 20, 2020 by Varsha Vinod

Yatra.com - Refund not given Offered Resolution

I have booked flight ticket from yatra.com. Indigo airlines cancelled the flight and gave full refund. But yatra.com is still not showing anything about flight cancel. I sent them email but no response from the agency. My pnr no is ZDBVYR. Book...

Jun 20, 2020 by Abilash Sharma

Yatra.com - Refund Claim Closed

I had my flight on **/**/****, booking reference number ************, that was cancelled, I opted for Refund claim, that is not settled yet. After many correspondence they are forwarding the amount in their e-valet. Now they are lying and put...

Jun 19, 2020 by Avinash Bajpai

Yatra.com - Refund not received for PNR Closed

I was supposed to travel from Mumbai to Ranchi on **.**.**** via GoAir flight. however, the flight was cancelled by the airlines (screenshot attached herewith). GoAir is not giving any reply. And, Yatra.com is denying me refund of the amount...

Jun 17, 2020 by ARPIT RUNGTA

Yatra.com - Ticket fee was not refunded Offered Resolution

I had booked bus ticket from Delhi to Faizabad on * June **** through yatra.com.on the same day bus was not operated.My ticket was worth Rs .****. I did not received my money.Toll free number is also not working of Yatra.com...

Jun 17, 2020 by Saurabh Pandey

Yatra.com - Yatra is deducting Airline cancellation also Offered Resolution

I have booked Return ticket for my daughter from Ukraine to New Delhi for **th June ****. Booking Ref No. ************ and Ticket No.************* Due to COVID-** flight could not be possible and Airline Air Astana is offering full refund witho...

Jun 16, 2020 by Vidya Sagar

Yatra.com - Money refund Closed

I have booked a hotel last friday. They have deducted the money from my account but did not send the otp. So the hotel did not allow me to check in. After that the company assured me that they will refund the money within * days. Till I did not...

Jun 15, 2020 by Tanusree Dandapat

Yatra.com - Booking related Closed

On the *th June **** i had booked ticket from Yatra.com website from Bangalore to Trivandrum which i paid the amount from Zest Money EMI and received the booking infirmation which is success. But my complaint is for the second booking which i ...

Jun 12, 2020 by Sharath S V

Yatra.com - Refund of air ticket not processed by Yatra despite indigo allowed full refund Closed

Dear Sir, I had booked my singapore flights (me and * family members) in January **** through Yatra.com for indigo flights. After **-** days, Indigo informed that those flights were cancelled and they offered me to board other earlier flight...

Jun 11, 2020 by Sushil Kumar Agarwal

Yatra.com - Bogus Refund Procedure from Yatra com Offered Resolution

My name is Sriram. I am an Indian Citizen. I planned for a holiday trip to Malaysia and for that I booked the flights via different travel agencies viz. Make my trip, Yatra, Go-Ibibio. All my travels dates were between April ** – April ** ...

Jun 10, 2020 by Sriram

Yatra.com - Yatra did not refund my booking amount Closed

I have booked flight ticket from *** to **** through yatra.com. Due to lookdown flight got cancelled and airline company refund the fair amount to yata but yatra did refund that amount to me. My booking reference no is ***********36....

Jun 06, 2020 by Abhshek Kumar

Yatra.com - Refund not provide and not able to book flights using Credit shell Closed

I have booked the round trip flight from chennai to goa through yatra on *th march. I called the airlines support and they already processed the refund from their side but yatra is holding the money and not releasing it. I mailed them *** time...

Jun 06, 2020 by Paresh kumar sahoo

Yatra.com - Refund not received Closed

I had booked a flight from bangalore to kolkata to travel on **th april **** via yatra. But due to extension of lockdown, the airlines cancelled the flight. My flight booking was under yatra cancellation protection as well. PNR no : S*J**G ...

Jun 05, 2020 by Asmita maity

Yatra.com - Not getting my refund Closed

I have booked my ticked for **th April ****but flights got cancled due to covid** . I have clame for my refund on ** April **** for cancled flight its more then a month I have ask many times for my money they are replying with RESOLVED status ...

Jun 04, 2020 by Mayank Mishra

Yatra.com - Refund not provided yet Closed

We have booked the domestic flight ticket through yatra.com from Bangalore to Patna. the flight we choose was Go-Air with cancellation option. Due to pandemic, we had canceled the travel. we had cancelled the ticket apprx * days in advance of ...

Jun 04, 2020 by Preeti Kumari

Yatra.com - Wrong flight refund Closed

I had booked returned flight ticket from Delhi to Kathmandu for * members on Jan * ****. for travel on June ** and June **. Due to Covid I tried cancelling the tickets. PNR HMXVS. First I was offered refund of rs ***** but in may itself it was ...

Jun 02, 2020 by Kapil Rishi Aggarwal

Yatra.com - Money deducted but booking not confirmed Closed

Hello, I made a booking through Yatra.com on Mar **’ **** my account was debited but booking not confirmed. I again booked it and money debited. I thought the unsuccessful booking refund will be credit back in * days as per the policy for ...

May 31, 2020 by Marut Sharma

Yatra.com - Refund not received Closed

I had booked a flight for **th April from bangalore to kolkata and airlines cancelled the flight due to COVID-**. Booking ID -************* PNR- S*J**G The same was under cancellation protection policy from yatra. In their app, they hav...

May 29, 2020 by Asmita maity

Yatra.com - Yatra not refunding the ticket cost Closed

I had made indigo flight booking to Blore - Dehradun return tickets to travel on **th April and return on **th April from yatra.com Due to Covid-** the flight (PNR XXXXA) was cancelled...I had opted for cancellation & refund of one way ticke...

May 29, 2020 by Roopa

Yatra.com - Refund money not being processed Closed

Booked flight tickets for * people, NDLS -> BBSR, in Vistara via Yatra.com on **-Feb-****. Travel Date: April-**-****, PNR#SXCV*B, Booking ID# *************. Lock-down was declared, flight was automatically cancelled. Vistara sent a message tha...

May 28, 2020 by Subhashree Das

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How to file a complaint against Yatra.com?

  • Go to "File a Complaint" page
  • Choose Yatra.com and write your complaint in detail
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Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?


Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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