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Yatra.com (223/399)

399 Total Complaints
223 Total Resolved
55.89% Consumer Satisfaction

If you are searching for Yatra.com Review on internet then you have reached the right place. You can read the full Yatra.com Reviews here. Get answer to questions like if Yatra.com is real or fake? Yatra.com is legit or scam? if Yatra.com is safe? All Yatra.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra.com so that it help others to make wise decisions. The Consumer satisfaction score of Yatra.com is 55.89% because out of 399 consumer complaints, only 223 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Yatra.com?

If you are not satisfied with Yatra.com, file a complaint now:

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4. Get refund / replacement / damages from Yatra.com


But before filing a complaint, you should

a. Contact the customer support of Yatra.com first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Yatra.com - Complaint about refund Closed

My flight got cancelled I booked through yatra. Com Booking reference no is ************* Delaiying in resolving case Regards Deepak israni ...

Feb 02, 2024 by Deepak israni

Yatra.com - Yatra com is defrauding its customers by taking bookings for a hotel which does not taken bookings f Closed

I have booked a hotel (Mandawa Kothi in Mandawa, Rajasthan) for two days stay (Check-in: **.**.**** and check out: **.**.****) through Yatra.com. After booking, i received message and mail regarding the confirmation of booking along with contac...

Jan 25, 2024 by Dileep Singh

Yatra.com - Booked tickets from coimbatore to Jabalpur but transaction was not successful and credit card accoun Offered Resolution

I have booked ticket from coimbatore to Jabalpur on flight no. *E ****, *E ****, I have paid it through credit card and amount is debited from credit card but the flight was not allocated to me ...

Jan 02, 2024 by Sharad Nema

Yatra.com - Loss to customer due to yatra system issue Closed

Yatra does not provide any way to contact their customer care. Numbers are hidden and extremely obscure. I wanted to upgrade my tickets and I wasnt able to upgrade using yatra platform. I called them and asked to upgrade but their system was do...

Dec 10, 2023 by Xitij Kothi

Yatra.com - Refund for bus ticket Closed

I booked * tickets for Volvo bus ( agency : Ankush Travels) from Chandigarh to Katra Vaishno Devi for **/**/**** from yatra.com. The reference number of orders are as follows :- ************* : * tickets ************* : * ticket...

Dec 08, 2023 by Sahil

Yatra.com - Flight Cancellation amount not get Closed

I have booked a flight from yatra.com on **.**.****. Indigo flight PNR No. F**NGX. I cancelled the flight and indigo intiated the refund to yatra.com on **.**.****. But untill now yatra.com did not intiate my refund. They have sent me a mail ...

Dec 07, 2023 by Lokesh singh

Yatra.com - Services not provided and refund not issued Closed

I booked a holiday package from yatra.com from the website. Website stated the price of the package ****. I booked the package and later on Yatra.com employees said that it was website pricing error and they will not give me package in this pri...

Nov 24, 2023 by Farhan Shaikh

Yatra.com - Money debited but ticket not booked Closed

had booked a flight from Chennai to London (British Airways) with the date of journey on ** Dec ****. The booking was done on ** November ****. An amount of Rs. ***** has been debited for the same from my account. However, the booking is not r...

Nov 22, 2023 by Sharon Shinolini Vethamuthu

Yatra.com - Money deducted and Booking not done Closed

We have booked a room at Ananta Hotel - Udaipur on *st october, **** for Rs **** in the Name of Manav Gour Payment was done by HDFC Bank money has been deducted but booking has not been confirmed. I have been sent several mails and raised a...

Oct 04, 2023 by Chhavi Jain

Yatra.com - Amount got debited while booking ticket from yatra com but ticket didnt get booked Closed

I was booking ticket through yatra.com. My booking reference no is *************,amount got debited but ticket didnt get booked...

Sep 18, 2023 by Syed Raza Hussain

Yatra.com - Not refund the money Closed

i reject the proposal at the same time and they told the advance money refund with in * -* days but my advance money not refund ...

Sep 16, 2023 by ashish

Yatra.com - Refund not provided despite not flight confirmation Closed

I booked a flight from Delhi to Hyderabad (Booking reference no. *************). I got the email from Yatra (Attached below which shows that it is a partial confirmation). I got a call from the Yatra executive that booking is confirmed and we ...

Sep 11, 2023 by Mukesh Kumar

Yatra.com - Domestic flight ticket not booked but amount debited from account by yatra Closed

*. Hi, I am Abhineet Sharma, I tried to book Air Asia flight from Imphal to Delhi on ** Aug ** at ****hrs. *. The money was debited from my acct msg from SBI -Dear UPI user A/C X**** debited by *****.* on date **Aug** trf to Yatra Refno ***...

Sep 01, 2023 by Abhineet

Yatra.com - Refund Amount Medical Emergency Offered Resolution

@Yatra.com We have booked * return tickets (Shirdi-Hyderabad) on **th August with @VRL travels on @Yatra.com. Unfortunately one of the passenger had a medical emergency and was rushed by ambulance to Sri Sainath Hospital just before an hour o...

Aug 16, 2023 by Shailaja

Yatra.com - Flight Booking Unconfirmed even after payment deduction Closed

Hi, I recently made a booking through yatra.com for flight AI *** air india dated ** Aug from Dubai to Pune. Please look into this, and confirm the booking. Here are the details: Booking Reference Number: ************* Phone Number: **...

Jul 26, 2023 by Nadarajan Pappan

Yatra.com - Air ticket booked on yatra amount deducted ticket not provided Closed

Air ticket booked on yatra , amount deducted , ticket not provided Pathetic Service : While booking flight from ahmedabad to lucknow for **th july , amount deducted . Ticket shown on the portal with no PNR , now the ticket itself is not...

Jul 20, 2023 by Pramod kumar singh

Yatra.com - I booked a flight ticket but ticket was not booked and i have not got any refund for that Awaiting Details

I was booking a ticket through yatra.com on **/**/**** as a guest account from Aurangabad to Delhi (journey date - **/**/****) the cost was **** rs. As soon as i made the payment yatra.com page showed some error. My payment was deducted from t...

Jul 16, 2023 by Srishti Rawat

Yatra.com - Book flight from yatra com money deducted but flight did not confirm Closed

Hello , I have booked a flight from yatra.com, money deducted but no flight booked yet .I tried to reach customer care but it wont help .I will attach the evidence for the reference of money deducted and message getting from yatra.com...

Jul 06, 2023 by Ekta Srivastava

Yatra.com - Payment got deducted but tickets were not booked Closed

I was booking a flight ticket through yatra.com as a guest user. During payment, amount got deducted and tickets were not booked. I talked with yatra's customer service and they are denying my payment and told me that any ammount is not...

Jun 19, 2023 by Tushar Kumar Sinha

Yatra.com - GROSS NEGLIGENCE BY YATRA COM Offered Resolution

We had booked our tickets with yatra.com from London to Delhi for **nd may for Oman Air, my father (one of the passengers) had a heart attack on *st april, we called yatra the very next day regarding cancellation charges, medical waiver. ...

Jun 15, 2023 by Shagun Moharkar

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How to file a complaint against Yatra.com?

  • Go to "File a Complaint" page
  • Choose Yatra.com and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Yatra.com

Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?


Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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