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Yatra.com (223/399)

399 Total Complaints
223 Total Resolved
55.89% Consumer Satisfaction

If you are searching for Yatra.com Review on internet then you have reached the right place. You can read the full Yatra.com Reviews here. Get answer to questions like if Yatra.com is real or fake? Yatra.com is legit or scam? if Yatra.com is safe? All Yatra.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra.com so that it help others to make wise decisions. The Consumer satisfaction score of Yatra.com is 55.89% because out of 399 consumer complaints, only 223 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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Yatra.com - Yatra com bus service Offered Resolution

Sir I made a bus ticket from lucknow to kota on **th July. My ***rs is already deducted from my account and it also shows that it is received by YATRA company, but still there is no information of my ticket. I called them, even mailed them but ...

Jul 17, 2020 by Aman Singh

Yatra.com - Regarding a refund from Yatra Closed

Hello, It's reagarding a refund from Yatra.com. it's not a very big amount however there's not responsive. I raised a complaint on the *st of JUNE ...

Jul 15, 2020 by Pooja Gandhi

Yatra.com - Refund Not initiated by Yatra com Closed

I have booked my flight from ***** to DEL under Yatra booking reference no ************* for June *nd **** and due to cancellation of the flight from Air India I was unable to travel but till today I am just chasing for my refund. I am sending ...

Jul 15, 2020 by Marut Sharma

Yatra.com - Flight refund didn t processed by Yatra Closed

I had booked Indigo flight through Yatra from Mumbai to Bhopal for *rd July. Flight got cancelled from Indigo Airlines due to Pandemic. But I did not receive any message or notification for flight cancellation through Yatra. From Indigo they ha...

Jul 14, 2020 by Mayank Jain

Yatra.com - Flight cancelled Offered Resolution

My flight from Kolkata to Hyderabad got on April *, **** was cancelled due Covid-** pandemic. Since then I am regularly contacting yatra.com to either refund or to convert my amount into credit cell or to reschedule my flight. but they have tur...

Jul 07, 2020 by Mohammad Azhar Imam

Yatra.com - Refund not received Offered Resolution

I have booked a bus , however the bus operator cancelled the bus . I did not receive any refund. ...

Jul 06, 2020 by Srinath

Yatra.com - Yatra com Refund Not Credited In Bank Account Closed

I have booked our below mentioned international travel tickets from Yatra.com on *th November **** with full payment on booking the flight tickets. The scheduled travel dates were from *st May **** till **th May **** to the destinations mention...

Jul 06, 2020 by Dhiraj Rankhambe

Yatra.com - Yatra com Refund Issue and Pathetic Customer Service behavior Flight cancelled due to but Yatra com Closed

Booked flight ticket via Yatra Online Pvt Ltd Want to share a ridiculous and pathetic experience with this platform. Flight booked on June ** **** Travel date : June ** **** On June ** I got flight cancellation notification by the airline (...

Jul 04, 2020 by Rakesh Rana

Yatra.com - Refund not given Offered Resolution

I have booked bus ticket from dt:**.**.**.but operator sending me message the bus is cancelled.i call him he told me andhra govt.cancelled the bus. More than * months completed. But no response from yatra side. I need refund. ...

Jul 03, 2020 by SATYAJIT SANTY

Yatra.com - Bus canceled but refund not given Offered Resolution

I booked the bus ticket on **th June from Delhi to Ambala. bus was no operational,Still yatra took the booking. It’s been ** days now. No refund given. I have to hire a cab in night to reach my home which cost me **** Rs in night PN...

Jul 01, 2020 by Happy Kumar

Yatra.com - FLIGHT CANNCEELED BY AIRLINE YATRA NOT PROVIDING FULL REFUND Offered Resolution

I booked etihad flight from yatra.com on **-april-****. The flight is cancelled by Airline itself. Neither the Etihad or Yatra provingd full Refund....

Jul 01, 2020 by MONIKA SONI

Yatra.com - Refund Pending Closed

This is regarding Yatra reference no. *************.‎ I had booked this for * adults and * kid. Later due to change in plan, i need to cancel * adult ticket. All this happened back in Feb ****. As per SpiceJet, refund amount is already proces...

Jun 30, 2020 by Rohit Singh

Yatra.com - Refund not initiated Offered Resolution

Due to Covid ** my ticket got cancelled automatically and INDIGO have refunded the amount to yatra on *rd may ****. Yatra have told me that once they get refund they will process with In *-* days. i have waited, later i mailed them and they t...

Jun 28, 2020 by Sagar kumar

Yatra.com - Refund not received Closed

I had booked two tickets in yatra.com for journey from Guwahati to Goa (*th April .PNR -QC**SR Indigo) and Mumbai to Guwahati (**th April. PNR-ODWR*Q Spicejet). As i had to cancel my tickets for the ongoing coronavirus outbreak. Yatra.com has ...

Jun 27, 2020 by Imdadur Rashid

Yatra.com - Ticket refund Closed

I booked my ticket through yatra.com and my flight got cancelled on **th june then again i extend my date of travel on **th june then again flight got cancelled then goair told me that they refunded the full amount thenafter i cancelled my tick...

Jun 26, 2020 by Ashutosh kumar

Yatra.com - Refund not made Closed

I have booked an international holiday package On * December **** for a travel date * June **** to ** June **** under yatra super saver Europe package. I have made my first request regarding status of booking and refund policy to be followed by...

Jun 25, 2020 by Inderjot Kaur

Yatra.com - Refund of air fare Closed

Me & my wife were to travel to US on the **th of May & back on *th June. (Chennai to New York & back) But due to uncertainties around Covid** we cancelled our ticket (Ref No ] on the *th of April itself & got confirmation from Yatra website tha...

Jun 24, 2020 by Muthuraman Ramanathan

Yatra.com - Flight Cancelled but no refund till now Offered Resolution

On *rd April, ****, I had booked a flight for **th April from Mumbai to Kolkata, flight company UK***, Booking Ref No. *************. The flight company cancelled the flight due to COVID-** pandemic and refunded full amount to the account of...

Jun 23, 2020 by Sibsankar Panda

Yatra.com - Flight Cancelled but no refund till the time Offered Resolution

My travel date was *th April with Aeroflot. Flight got cancelled due to covid ** pandemic. Airline has refunded the full amount but yatra.com is still holding this money....

Jun 22, 2020 by Sanjeev Kumar

Yatra.com - Flight cancelled but no refund yet Closed

My travel date was on **rd April'**** with Qatar Airways. Due to Corona outbreak flight was cancelled. I started writing mails to Yatra from *th April and on **nd April got a confirmation mail that they are processing my full refund. Its been *...

Jun 21, 2020 by Arindam Ghosh

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How to file a complaint against Yatra.com?

  • Go to "File a Complaint" page
  • Choose Yatra.com and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Yatra.com

Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?


Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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