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Yatra.com (223/399)

399 Total Complaints
223 Total Resolved
55.89% Consumer Satisfaction

If you are searching for Yatra.com Review on internet then you have reached the right place. You can read the full Yatra.com Reviews here. Get answer to questions like if Yatra.com is real or fake? Yatra.com is legit or scam? if Yatra.com is safe? All Yatra.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra.com so that it help others to make wise decisions. The Consumer satisfaction score of Yatra.com is 55.89% because out of 399 consumer complaints, only 223 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Yatra.com?

If you are not satisfied with Yatra.com, file a complaint now:

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But before filing a complaint, you should

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b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Yatra.com - Flight not refunded due to cancellation Offered Resolution

I booked a flight with Emirates on Yatra just * days before my flight from London to Mumbai. The flight was already cancelled yet Yatra was still booking flights. They did not inform me nor did they ever refunded me. This incident took place in...

Sep 28, 2020 by Aryaki Alomyan

Yatra.com - Refund or Rescheduling of flight tickets Offered Resolution

Booked two flight tickets Hyderabad to chandigarh then come back. Due to lockdown both flights were cancelled by airlines indigo and goair. confirm from airlines for refund, they confirm that you have to confirm from yatra.com as tickets were ...

Sep 27, 2020 by Anuj Kumar Goel

Yatra.com - Refund of ticket booked during covid lockfowm Closed

I have booked two tickets gor total * peoples bit die to covid lockdown flights got cancellled .As instruction from avaition ministry booking in lockdown time is fully refundable but it is regret to say that even after * months i dimt get money...

Sep 25, 2020 by Krishna chandra rai

Yatra.com - Yatra didn t consider refund documents from airline and refunded very little money Offered Resolution

I Booked Flight Tickets Worth Rs.**** Of Goair Via Yatra.Com...Yatra Ref. No. *************...Goair Pnr Z*JHNM.. Airline Had Cancelled The Flights And I Was Unable To Travel....I Asked For Refund From Yatra.Com And They Transferred Only Rs.*** ...

Sep 20, 2020 by Jickson K. John

Yatra.com - Domestic flight cancelled by airlines due to Covid by Yatra has not refunded yet Offered Resolution

I had booked tickets from Pune to Kolkata on **April. Flights got cancelled due to lockdown extension. Airlines has refunded the amount to Yatra but no refund received till date, not a single penny. I think we should go ahead and send legal not...

Sep 19, 2020 by Priyanka

Yatra.com - Compliant against Yatra com regarding nonrefund of cancellation tickets Offered Resolution

I booked bus tickets worth Rs.****.** of Jagdamba Tourism(JT) via yatra.com...Yatra ref. No. ************* and PNR No. A*EJVTMM, Jagdamba Tourism(JT) had cancelled the bus tickets and I was unable to travel...I asked for a refund from Yatra b...

Sep 17, 2020 by ARBIND KUMAR PRASAD

Yatra.com - Flight cancelled Awaiting Details

I have booked a flight from Pune to New Delhi for **nd march. But due to "Bharat band" flight got cancelled. I got the credit note from Airline by end of march but till now the amount is not being credited by yatra. They transferred some amou...

Sep 16, 2020 by Shivam Gupta

Yatra.com - Refund of Air Tickets Offered Resolution

Sir, I made my booking on **th Feb **** through Credit Card and all the tickets where of Air India and the travelling date was between **th April to *th May ****. All the tickets where cancelled due to lockdown. Air India have made ***% refund...

Sep 15, 2020 by Bijay Jha

Yatra.com - Refund not credited Offered Resolution

My flight from pune to Kolkata has been cancelled on * AUG **** by the spice jet airline due to covid **. I booked the ticket through yatra.com Total amount was Rs **** . The amount is given back by spicejet to yatra.com. But Yatraa.com no...

Sep 14, 2020 by Ganesh Shelke

Yatra.com - Flight cancelled by airline and Yatra refunded only very little money Closed

I booked flight tickets worth Rs.**** of goair via yatra.com...Yatra ref. No. *************... Airline had cancelled the flights and I was unable to travel....I asked for refund from Yatra and they transferred only Rs.*** instead of Rs.****...N...

Sep 14, 2020 by JICKSON K. JOHN

Yatra.com - Yatra com didn t refund money for cancelled flight ticket Closed

I booked flight tickets worth Rs.**** via yatra.com. Yatra ref no.*************..The flight was cancelled by airline itself and got email regarding this.. But yatra.com gave me only Rs.*** as refund..My complaint is firstly yatra.com failed to...

Sep 14, 2020 by JICKSON K. JOHN

Yatra.com - Didn t received full refund and no response from call email Offered Resolution

I had bookings for * domestic flights which I made in Feb-Mar, then corona came, Yatra's customer care number went out of reception and no clear reply on email at first, and radio silence now I received the refund in the bank which is just **-*...

Sep 13, 2020 by Surya Bansal

Yatra.com - Booking confirmation does not recieve and the money deducted Closed

I had made a booking from Mumbai to patna for **th Sep but the confirmation mail or ticket did not came and the money got deducted from the bank. I had paid from phone pe. Kindly refund my amount or send me the confirmation details. ...

Sep 10, 2020 by AMITABH SHARMA

Yatra.com - No refund from yatra since Feb 2020 Closed

i had booked a return ticket from delhi to melbourne and cancelled same in April **** due to ongoing pandemic. Now scene is that even though the airlines (Air India) have refunded the amount(have proof of same,already submitted to yatra) .yatr...

Sep 05, 2020 by Neelamber Singh Mander

Yatra.com - Airlines cancelled the flight due to covid but yatra is not refunding the money The refund has been Offered Resolution

Airline PNR: NF*TPN (Srilankan Airlines) Yatra booking ref no. : ************ Flight dates : Via Columbo ** April (Bangalore - Male) ** April (Male - Bangalore) We had our flight on **th of april **** from Bengaluru to Maldives which was ...

Sep 04, 2020 by Nitesh Srivastava

Yatra.com - Flight Ticket not confirmed Closed

I was trying to book the ticket on Yatra .com The money got debited from my account. Through UPI and I never got the payment Also their customer care is not working Nor are the responding on mail...

Aug 27, 2020 by Apoorva Rai

Yatra.com - Airlines cancelled the flights but Yatra com does not want to return the money Offered Resolution

YA:********' CDXDFGVCJVCHGFJHNB** I have raised multiple requests to free my refund to yatra. I am really fed up. The airlines has officially said that the money is reverted to the agent that is Yatra. I have mailed them multiple times. I am r...

Aug 27, 2020 by Nandagopal Venkataramani

Yatra.com - Due to Covid19 My flight got cancelled and yatra not providing refund for PNR Number Closed

*. Yatra.com customer service is poor. They are not attending emails/calls *. I initiated the refund process * week before no response from them *. Every time when I check the refund status, I get the ready-made answer as below The refund pr...

Aug 25, 2020 by Karthik VV

Yatra.com - Two back to back Bus Booking Cancel but no refund yet received Closed

One Booking is done on **th Aug'**, after cancellation of bus I have to booked in another bus and again bus operator cancelled booking due which my two booking money is blocked with Yatra.com. I have mail to support yatra.com but no response ye...

Aug 23, 2020 by Jigar Rawal

Yatra.com - Yatra com Regarding a refund from Yatra Closed

Hello, It's regarding a refund from Yatra.com. Booked flight before Covid-** via HDFC smartbuy and flight was cancelled due to lockdown. Indigo has issue refund to Yatra, but they are not responding. Travel Date - **th -**th Apr, **** Y...

Aug 19, 2020 by Tanu Shree

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How to file a complaint against Yatra.com?

  • Go to "File a Complaint" page
  • Choose Yatra.com and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Yatra.com

Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?


Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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