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Yatra.com (223/399)

399 Total Complaints
223 Total Resolved
55.89% Consumer Satisfaction

If you are searching for Yatra.com Review on internet then you have reached the right place. You can read the full Yatra.com Reviews here. Get answer to questions like if Yatra.com is real or fake? Yatra.com is legit or scam? if Yatra.com is safe? All Yatra.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra.com so that it help others to make wise decisions. The Consumer satisfaction score of Yatra.com is 55.89% because out of 399 consumer complaints, only 223 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Yatra.com?

If you are not satisfied with Yatra.com, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Yatra.com


But before filing a complaint, you should

a. Contact the customer support of Yatra.com first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Yatra.com - Refund Fare Offered Resolution

Dear Sir/Madam, Flight - Vistara UK - *** PNR - N*JG*H Passenger Name : Manak Agarwal Contact number - ********** Booking Reference Number - ************* I am writing to you in connection with the above flight which was bo...

May 26, 2020 by Manak Agarwal

Yatra.com - Flight Ticket cost not yet refunded Offered Resolution

Hi Team, It's a matter of deep concern for me that "My booked/confirmed flight Indigo E-ticket (for May **th) was CANCELLED directly by Airline as seen today morning (May **th morning) in my ticket status from yatra.com (snap was captured im...

May 25, 2020 by Shreyas Srivastava

Yatra.com - Airlines has transferred money to yatra but yatra has not transferred to me Closed

Booking reference number ************* १० day's from last month I have booked ticket in Feb cancelled in March and now it's may Airlines has transfered money to your account in April Now for what you need more १० day's from April t...

May 22, 2020 by Abhishek Sharan

Yatra.com - YATRA COM not refunding money they promised for flight cancellation Closed

I had booked a flight for **th of March **** from Bangalore to kolkata and had to cancel on the **nd of March ****. Booking ID - ************ PNR- YNB**N The same was completely under cancellation protection from Yatra, and moreover I a...

May 21, 2020 by Subhrojyoti Saha

Yatra.com - Credit shell not received in Yatra app Closed

I have booked flight ticket for Bangalore to dibrugarh through yatra . com ..My flight got cancelled and i claimed refund on ** May..However I haven't received my credit shell in yatra app despite many complaints ..I have to book my tickets aga...

May 20, 2020 by Sayanika Handique

Yatra.com - Not Refunding Closed

Its more than a month and did more than ** time follow-up and they are not resolving the issues and my refund is still pending. Booking ref-: ************* ...

May 18, 2020 by Manik Chandra

Yatra.com - Full Refund from Yatra com Awaiting Details

We had booked our flight from New Delhi to Chicago (via Abu Dhabi) for me and my wife on **rd February **** through Yatra.com (scheduled for **th March ****). Due to COVID-**, the flight was cancelled, however no status updates were provided be...

May 14, 2020 by Bharat Verma

Yatra.com - Refund issue Offered Resolution

Flight cancelled but still refund dint got.. Booking reference No- ************* And *************...

May 13, 2020 by Kumar Pintoo

Yatra.com - New Flight ticket not issued Offered Resolution

I booked a ticket in yatra.com in Etihad airlines for a ticket from Toronto to Chennai traveling between May * to May **. I have requested them to cancel my tickets initially but they would not agree to mention that this nonrefundable ticket. I...

May 11, 2020 by Priya Varshini G

Yatra.com - Yatra com Refund issue Closed

I have made the booking on * Jan'** by Yatra.com - Booking Ref No. *************. Due to the lockdown, flights has been auto cancelled. I got emails from Yatra.com on auto cancellation. All domestic flights are suspended and booking automatical...

May 09, 2020 by Akshay srivastava

Yatra.com - Refund not got processed on cancellation of flight ticket booked by Yatra com Closed

I have booked a flight ticket through Yatra.com on **st Feb **** and as soon the Covid** scenario became deadly and the lockdown started happening across globe, I got my ticket cancelled on **st Mar ****. I got an email from Yatra that my refu...

May 02, 2020 by Feroz Khan

Yatra.com - Refund not credited Offered Resolution

Booked A Flight On The Yatra Website(Ticket Attached). The Flights Got Cancelled And Rcvd An Email Confirmation On **th March From Yatra.Com. A Refund Initiation Email For Inr **,***.** Was Also Rcvd After A Query Was Sent. As Per The Email The...

Apr 29, 2020 by VISHWAJEET PRATAP SINGH

Yatra.com - Refund not initiated Offered Resolution

Booked a flight on the Yatra website(ticket attached). The flights got cancelled and rcvd an email confirmation on **th march from Yatra.com. A refund initiation email for inr **,***.** was also rcvd after a query was sent. As per the email th...

Apr 28, 2020 by VISHWAJEET PRATAP SINGH

Yatra.com - Refund not initiated Closed

Yatra is not initiating my refund of Rs ***** for my ticket pnr no PTKANE from ahmedabad to guwahati. Air vistara has already initiated cancelled my ticket and initiated my refund but yatra making a false story saying that my ticket is in cre...

Apr 27, 2020 by Parag Choudhury

Yatra.com - Refund not initiated Offered Resolution

For One Of My Air Booking, First Payment Was Failed, Second Payment Was Accepted. However The First Payment Has Not Been Received Back Even After Contacting Them From Over A Month. *st Time The Payment Was Made Through Google Pay In The Name...

Apr 24, 2020 by Pooja Singh

Yatra.com - Refund not initiated Awaiting Details

For one of my air booking, first payment was failed, second payment was accepted. However the first payment has not been received back even after contacting them from over a month. *st time the payment was made through Google Pay in the name...

Apr 24, 2020 by Pooja Singh

Yatra.com - Refund not initiated Closed

I book flight ticket from Delhi to Udaipur through Yatra.com for the date **-April-****.After cancelling the ticket,Yatra.com didn't initiate my refund request.It is still showing the message that 'No refund request for your reference number'.A...

Apr 18, 2020 by Shrawan Vaishnav

Yatra.com - Yatra Cancelled Package without refund Closed

I booked a honeymoon package with Yatra for **th May **** They cancelled my booking for May which i understand but against my booking they are providing me with the voucher of Malaysian Airlines that too after **% deduction. Its a complete l...

Apr 18, 2020 by Pawan

Yatra.com - Refund not initiated by yatra Closed

I applied for rescheduling of my flight and paid ****rs to yatra but i didn't got confirmation of flight so yatra person called me and said that he is unable to book flight so he will initiate refund total amount but till now i didn't got any r...

Apr 10, 2020 by Sonali Mehrotra

Yatra.com - Yatra not applying for refund and not responding to emails Closed

My flight was booked for Thursday *th April, **** for which I want to apply for refund. Yatra.com is not responding to any of the mails for past ** days. I want them to apply for refund but they are not responding to any of the mails....

Apr 08, 2020 by Maynak Dubey

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How to file a complaint against Yatra.com?

  • Go to "File a Complaint" page
  • Choose Yatra.com and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Yatra.com

Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?


Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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