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Yatra.com (223/399)

399 Total Complaints
223 Total Resolved
55.89% Consumer Satisfaction

If you are searching for Yatra.com Review on internet then you have reached the right place. You can read the full Yatra.com Reviews here. Get answer to questions like if Yatra.com is real or fake? Yatra.com is legit or scam? if Yatra.com is safe? All Yatra.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra.com so that it help others to make wise decisions. The Consumer satisfaction score of Yatra.com is 55.89% because out of 399 consumer complaints, only 223 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Yatra.com?

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But before filing a complaint, you should

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c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Yatra.com - Cancelled flight not refunded and no callcentre support Closed

Yatra refuses to process my refund, though go-air refunded in October to Yatra. They also claim that I finished my Air Asia flight during the lockdown when I did not and had already applied for the cancellation long before. Very unprofessional ...

Jan 30, 2021 by Srinivasan K

Yatra.com - Ticket cost refund required PNR MHEFFP Closed

I have booked ticket on Booked On: ** Feb'** for traveling on **-**-****. because of lock down this PNR is cancelled and the amount is refunded by indigo airlines to yatra.com Yatra.com is not responding and not refunding the ticket cost to ...

Jan 24, 2021 by Bishal Roy Chatterjee

Yatra.com - Amount not refunded by Yatra com Offered Resolution

I booked Air Asia flight via Yatra.com. But flight got cancelled due to Covid. Air Asia has refunded the whole amount to Yatra. But they are not refunding it to me. Booking id: ************...

Jan 23, 2021 by Jiya Aggarwal

Yatra.com - Refund no credited to my account Closed

Not available on calls.. *th grade email replies and what not without any banking sense from their c grade employees I made *** payments to yatra.com from my dena bank a/c on ** /**/** amount of Rs **** x * times.Because I cancelled the booki...

Jan 23, 2021 by Aman Sheth

Yatra.com - Hotel overcharged me Offered Resolution

I have booked hotel club paraiso from yatra , for * day at Rs **** but hotel asked me for Rs **** more means total Rs ****+****=**** . This should not happen to anybody ....

Jan 22, 2021 by Apoorwa verma

Yatra.com - No refund received from Yatra com Offered Resolution

I booked two flight tickets from Yatra.com . later due to some reason air Asia cancelled my all bookings and the money was refunded to yatra.com on *th jan **** . however there is no respond from Yatra.com . I am providing my both the reference...

Jan 22, 2021 by Rounak Singh

Yatra.com - Amount debited from my account but hotel not confirmed yet Offered Resolution

I have booked a room in Wild Elephant resort Munnar on **/**/**** .Amount of Rs **** got debited from my bank account but hotel is not confirmed yet. They sent a mail saying that a customer representative will contact me but no one contacted me...

Jan 20, 2021 by Sanju S George

Yatra.com - Refund Offered Resolution

Booking reference no: ************* Complaint id:YA:******** I booked a room in supreme heritage hotel located in kalyani nagar from yatra.com. I did the full amount in advance on yatra. At the time of check-in the reception did not accept ...

Jan 19, 2021 by Amaan Waghdhare

Yatra.com - Refund not received and no communication from Yatra com Closed

My bus was cancelled by the operator and they have refunded the amount immediately. I have requested for refund through application and email. However, I haven't received any response yet. ...

Jan 16, 2021 by Vipul Jadhav

Yatra.com - Money got deducted twice from Google PAY Offered Resolution

I have made a reservation through yatra.com on ** jan to a resort. I have made payment through Gpay, and the money got deducted twice . Yatra has a very bad customer service. They is no response from their side....

Jan 15, 2021 by devi megana

Yatra.com - Hotel Declined to accept the booking Closed

I had a Booking Reference Number - ************* from **Dec to **Dec at Hotel Boons Ark With a Swimming Pool But the Owner declined to accept the booking Hence request them to Refund the Booking amount...

Jan 12, 2021 by Suraj Bhure

Yatra.com - Yatra com not paying refund amount Offered Resolution

Had booked air tickets from coimbatore to mumbai by indigo airlines for journey on **-**-**** through yatra.com... flight cancelled due to covid lockdown... the airline has informed they have refunded amount to yatra.com on **.**.**** a...

Jan 11, 2021 by Venkataraman S

Yatra.com - No refunds Offered Resolution

My refund is initiated by the airlines but yatra is continuously delaying my refund process. No replies to emails , no customer service number . I have sent detailed emails many times but I got no reply . It is sole responsibility of such big...

Jan 11, 2021 by Hassan Chouhan

Yatra.com - Flight got cancelled and still waiting for the reschedule tickets Offered Resolution

Hi, I will write a detail email to consumer forum and other social media platforms that I would not recommend anyone to pursue with Yatra. I have been writing an email from the last three days and they are not responding on emails. Also, their...

Jan 10, 2021 by Manish Chugh

Yatra.com - Flight refund Offered Resolution

Not providing the full refund for cancellation despite the airlines have promised me...

Jan 05, 2021 by Chaitanya tadury

Yatra.com - Yatra didn t refund HDFC voucher money Offered Resolution

I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: I booked ticket from YATRA.COM PNR : YFLGQY Date of Journey: **-April-**** Airline Booking ID : YT******** Promo code : GHDFCSN...

Jan 05, 2021 by Tapash Palchoudhury

Yatra.com - False Hotel booking Offered Resolution

I have made a hotel booking for three days (**.**.** - **.**.**) at Digha in Hotel Surya Deep via yatra,com (booking reference number *************). But the hotel manager refused the booking and said they don't have any booking in Yatra or any...

Jan 04, 2021 by SAIKAT BHUNIA

Yatra.com - Fraudulent booking Offered Resolution

Hello Team, There has been a great fraud that was committed with my hotel bookings for the below mentioned dates. Yatra.com has collected the complete payment for **th, **st and **nd of December for the hotel THE ORIENTAL in Gangtok, however...

Dec 24, 2020 by Debashree Dutta

Yatra.com - Air ticket charges refund Offered Resolution

I booked an air ticket of Indigo airlines from Kuwait to Mumbai & return through Yatra.com on **.**.**** @**:** am (Booking reference number-*************), immediately after that i received a text message from Yatra saying that my booking is s...

Dec 22, 2020 by Kiran Ananda Bhamare

Yatra.com - Refund for cancelled hotel Closed

I booked hotel through yatra.com for digha stay..they deducted the amount from my bank account but didn't provide me the refund yet...they even mailed me that the amount will get refunded within *-** working days but it has passed ** days more ...

Dec 22, 2020 by Soma Dey

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How to file a complaint against Yatra.com?

  • Go to "File a Complaint" page
  • Choose Yatra.com and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Yatra.com

Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?


Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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