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Pepperfry.com (53/172)

172 Total Complaints
53 Total Resolved
30.81% Consumer Satisfaction

If you are searching for Pepperfry.com Review on internet then you have reached the right place. You can read the full Pepperfry.com Reviews here. Get answer to questions like if Pepperfry.com is real or fake? Pepperfry.com is legit or scam? if Pepperfry.com is safe? All Pepperfry.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Pepperfry.com so that it help others to make wise decisions. The Consumer satisfaction score of Pepperfry.com is 30.81% because out of 172 consumer complaints, only 53 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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Pepperfry.com - Unable to apply for refund Open

spending about Rs ****. After I placed the order I could not place the cancellation request when I realised the product is actually plastic and I had to wait for the product to be delivered in order to raise the return request. The company is ...

Nov 06, 2020 by Deepti Bhat

Pepperfry.com - Pepperfry denying refund replacement of Bad quality King Size Bed Open

This is regarding the subjected order delivered In March just * days back from countrywide lockdown. Due to lockdown situation I visited my Hometown Delhi without using the bed. I got back to Bangalore on **th October. After using it for *-* da...

Nov 03, 2020 by Sourabh

Pepperfry.com - Received a defective bed from pepperfry Open

I purchased a bed online from pepperfry on **/**/****, the bed was under ** months warranty. Right from the time I got it assembled by pepperfry personnel the bed was making squeaky noiices, I complaint regarding it online and the personnel wa...

Sep 15, 2020 by Manisha

Pepperfry.com - Cracked top broken wood Study table pepperfry Closed

The sheesham wood (supposedly) table arrived on Sep ** but with a few defects. Most notable defect was cracked wood in the piece that made up the table top. I requested return & refund for Order# *********. Waiting for the refund to get process...

Sep 11, 2020 by Gargee Ghosh

Pepperfry.com - Not able to cancel my product which i ordered 2 mins back Open

I was just checking the amount by applying the coupon and by mistake order get placed. Now I am not able to cancel the order that a placed a minute back. Afetr sending mutiple mail and tried to reach customer support. still didnt receive any ca...

Sep 08, 2020 by Sujata Singh

Pepperfry.com - Major description missed in Product Open

I have ordered a queen size bed from pepperfry. which mentioned as "Vienna Queen Size Bed with Storage in Wenge Finish". When I have rec'd the product this bed doesn't have storage, it doesn't have the platform below (its open) reached to peppe...

Sep 04, 2020 by Akhil Khare

Pepperfry.com - Order status unknown Open

The very first experience with Pepperfry (online) and for sure this has been really disappointing. I placed an order (order number *********) on **th August **** but the product is still NOT delivered to me, it was supposed to be delivered to ...

Sep 01, 2020 by Navdeep Kumar Jain

Pepperfry.com - Bad chair Open

Purchase Executive chair from pepperfry as per the description from website. The chair has serious design flaw. you cannot sit more than ** min, will get back and neck hurt. Raised complaint and their furniture guy came and agreed its is diffic...

Aug 26, 2020 by Sundeep Suggula

Pepperfry.com - Gst invoice Closed

I ordered offc furniture after making payment when I checked Invoice no gst mentioned but for reimbursement it is required. I tried cancel but it is not getting cancelled. My money is stuck. I need my money back into my source account....

Aug 14, 2020 by Sneha vohra

Pepperfry.com - Damaged product Closed

I have purchased beanbag from pepperfry.com. but the stitches are torn from some sites. I have filed a complaint for it. But return got rejected. Very bad and worst customer care service. ...

Jul 29, 2020 by Parth Pujara

Pepperfry.com - Incorrect Bean Bags delivered Open

I have received * small size bean bags with below details, Brand: https://www.pepperfry.com/classic-bean-bag-xl-size-in-tan-colour-with-beans-by-style-homez-*******.html?type=search&pos=*:*&searchterm=Classic%**XXL%**Bean%**Bag%**with%**Bea...

Jul 23, 2020 by Satyajit Chaure

Pepperfry.com - Money Deducted but order not placed Open

I placed an order on pepperfry on **th July , it included * products amounting ***** rupees. The amount was deducted from my account and sent to pepperfry , but at the site they are showing , payment not received and subsequently order got can...

Jul 12, 2020 by Aditya Archi

Pepperfry.com - Non delivery of floor lamp while shown delivered Closed

Hi I had placed an order for a Tripod floor Lamp from pepperfry on ** Apr ****( order no *********). Out of two items under this order one was delivered and duly communicated by pepperfry team and delivery boy but the second item is showing t...

Jul 04, 2020 by Abhishek Chaure

Pepperfry.com - Cancellation and refund required from Pepperfry Closed

Order number: *********. Order place for a dining set and tea table however due to panademic we all got stuck.In the first place if Pepper fry can deliver then they should not have taken the order.No post taking the order they are not respondin...

Jun 01, 2020 by Avantika Agarwal

Pepperfry.com - Pepper fry ignores to send Carpentar for my order Open

Hello Team, I purchased queen size bed from Pepperfry.com on **th October, **** and it was delivered to my address on December **, ****. It is the duty of the website to provide carpenter to fix the purchased bed but when I request from carpent...

May 23, 2020 by Saravanan D

Pepperfry.com - Package Not delivered Faulty Product Delivered Open

Placed order for an Ergonomic chair and Office table. They delivered the chair on *th, which was faulty one. Raised a concern and the executive was arguing to prove that the product is not faulty. Not sure how he can state it is great product ...

May 16, 2020 by Vivek

Pepperfry.com - Not cancelling the order Closed

I placed an order on pepperfry and now due to COVID ** related issues ,I want to cancel that order but pepperfry is not letting me cancel even though the order has not beem shipped yet....

May 12, 2020 by Shubhi Aggarwal

Pepperfry.com - Quality of Bed Open

poor quality bed,broke after * months gentle usage tried to explain to Pepperfry customer service but they are least bothered,...

Apr 18, 2020 by Kalyan varma

Pepperfry.com - Pepperfry is refunding money and Customers care is not helping They are very rude Open

I ordered a King size bed from Pepperfry.com on **th Feb ****, I raised a complained within * hour to cancelled the same due to wrong product description. I called them so many times but customer care executives are so rude. They are treating m...

Mar 12, 2020 by Pravin Kumar

Pepperfry.com - Item different from what shown on web Closed

I ordered a blue carpet from pepperfry. the blue they showed in pictures is very different from what was delivered. They are no acknowledging this and refused to accept returns. ...

Feb 24, 2020 by Anusha Singh

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Questions about Pepperfry.com

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How to contact Pepperfry.com?

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What is Pepperfry.com office address?

TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West),
Mumbai 400070

Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre,
LBS Road, Vikhroli (West),
Mumbai – 400083,
Maharashtra.

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What is Pepperfry.com customer care email?

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Where to find Pepperfry.com discount coupons?

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