File a Complaint against Pepperfry.com
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Pepperfry.com
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How to resolve Pepperfry.com complaints online
If you want to complain about a problem that relates to Pepperfry.com, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry.com?
If you are not satisfied with Pepperfry.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry.com
But before filing a complaint, you should
a. Contact the customer support of Pepperfry.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Social Network
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Legal Network
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Pepperfry.com - Received incorrect order Open
The product received as per their image advertised on the website is not what I have received. The texture as well colour varies from the image. You may refer to the attachment showing a side by side comparison of their online image and the act...
Mar 07, 2019 by Ashwin Nayanar
Pepperfry.com - Unable to cancel the duplicate order Closed
Mistakenly I and my wife ordered "Libra Two Door Shoe Rack in Walnut Finish" from PerpperFry.com, I wanted to cancel one item but they are not ready to help me. Why can't I cancel here they know my issue is genuine but still they are not helpi...
Mar 01, 2019 by PRAVEEN
Pepperfry.com - Low quality bean bags received Open
Dear Team Would like to highlight you something really important about the quality of the product on Pepperfry. I have ordered one bean bag. Order id is *********. When we receive the product it is really worse quality ( bean provided with bea...
Feb 26, 2019 by Manish khamkar
Pepperfry.com - Product not delivered Closed
Pepperfry has not delivered the product. Today is **th Feb, which is already passed the delivery timeline (*th Feb - **th Feb) they had given at the time of purchase, neither are they refunding. They are also not giving any clear information bu...
Feb 26, 2019 by Dhaneshwari K
Pepperfry.com - No option for return the product Closed
We have placed an order of a mattress and it got super delayed and it doesn't fit our requirement either. The size of the bed is not as expected its much bigger than the usual size. There is no proper response from the customer support, there i...
Feb 20, 2019 by Shabira Begum
Pepperfry.com - Item not delivered Open
Order Number: ********* This order was placed on the **th Jan ****. This hasn't been delivered. The company is not even willing to issue a refund. They refuse to take my complaint and have been ignoring calls. Their case manager to has refused...
Feb 19, 2019 by Monica Chanda
Pepperfry.com - Damaged product Open
I ordered a bean bag combo and received a damaged product when I called them they said they won't take it back and said that the amount will be refunded to me in my Pepperfry wallet. But I didn't get any confirmation msg for that and I wanted a...
Feb 19, 2019 by Gaurav Batra
Pepperfry.com - Damaged product received Open
Sir, I ordered prestige paf* airfryer from Pepperfry but the product I received shows manufacturing date as **** Oct and also frying basket coating faded and blue light not working properly, now they are refusing to take return request....
Feb 15, 2019 by Sharada
Pepperfry.com - Cancellation on pepperfry Closed
They duping people by refusing to cancel orders even after one hour of placing orders You can google them https://www.quora.com/How-can-I-cancel-my-order-on-Pepperfry They are a fake and a very rude company . Probably taking investors a...
Feb 12, 2019 by Komal sood
Pepperfry.com - The product received is different from the product mentioned Open
I bought a pack of led bulbs from pepperfry on **th January. The title of the product page says it's warm white/ yellow, which means that the spectrum is ****-****k and the bulb glows yellow and the product I received is ****k bulb, which is co...
Feb 04, 2019 by Manoj Kakumani
Order Number ********* case number: WR-******-**** I ordered this product from peprryfry.com, as i trust will receive as mentioned in the website ** * ** inch (Microfiber ** x ** White Water Resistant & Dust Resistant Pinsonic King Size Matt...
Jan 29, 2019 by ranjith kumar
Pepperfry.com - Sold poor quality bed (order no. 304425950) Open
Please do not buy from Pepperfry..i have bought furniture and other material worth over one lakh in the last few months. Furniture (order number *********) came with ** months warranty, the bed which I barely used broke as the quality of wood u...
Jan 29, 2019 by Denny Thomas
Pepperfry.com - Package is not delivered Closed
We placed an order of a gas stove a month back for our new house. The delivery was scheduled between **th to **st and our Grah Pravesh was on **st January ****. Before that we had sent an email to pepperfry that if they could arrange a early d...
Jan 24, 2019 by Surabhi Gupta
Pepperfry.com - Wrong product delivered! Open
This is in regards to my Pepperfry Order#*********-DE*******-S-PM***** I had ordered a wall shelf from pepperfry. But the product I received was completely different in terms of size, colour, shape, finish, so I raised a replacement request f...
Jan 22, 2019 by Pooja Garg
Pepperfry.com - Pepperfry cheat under 100 nights free trail mattress Closed
Don't do cheating with customers. Under *** nights free trail, you have clearly mentioned that product can be returned within *** days as per link https://www.pepperfry.com/***_nights_trial.html When I have continuously requested to retur...
Jan 16, 2019 by Kapil
Pepperfry.com - Package not delivered even after reaching destination. Closed
Never buy from pepperfry. They seem to have a policy of delivering atleast * month after your purchase. It has been almost * month still the order has not been delivered. Orders - ********* and *********. On contacting the customer care - they...
Jan 05, 2019 by Rahul
Pepperfry.com - I cheated by Papperfry.com Open
As a regular customer I bought a Alma six seated dinning set from Pepperfry on **th November **** and it got delivered by them on *th December ****. Item was big so it was splitter into many box (*box). I opened two of them and got to know that...
Jan 02, 2019 by Surendra Singh Bisht
Pepperfry.com - Package not as per specification Open
I wanted to buy a queen sized bed online that has storage space in it. A storage space below the bed that has the bottom plank attached to the bed. I checked some of the beds on Pepperfry's online app and wanted to know more about the details ...
Dec 26, 2018 by Gaurav Pratap Singh
Pepperfry.com - Dinning table bend within 6 months of usage !! Open
I have purchased Sutlej Five Seater Dining Set in Antique Cherry Finish by @ home on **th Sep **** !! (Order *********) Within * months of usage the product started bending & one of the chair seat also got bend !!!! **th of June **** . i have r...
Dec 10, 2018 by Sarin Sreevalsan
Pepperfry.com - Not resolving issue in warranty period Open
I have purchased a kuruma king size storage bed on July **, ****. A plank of that bed has broken while we are in deep sleep. The quality is very bad. I have requested for replacement of that product. The replacement has been done and the new pr...
Nov 27, 2018 by Moturi Maheswara Prapulla Kumar
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Questions about Pepperfry.com
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How to contact Pepperfry.com?
What is Pepperfry.com office address?
TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West),
Mumbai 400070
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre,
LBS Road, Vikhroli (West),
Mumbai – 400083,
Maharashtra.
What is Pepperfry.com customer care email?
Where to find Pepperfry.com discount coupons?
Who is the Owner / CEO of Pepperfry.com?
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