File a Complaint against Pepperfry.com

Pepperfry.com - Received Damage Product S ^Closed

Hi Team, I am writing to report that I received my order today in damaged condition. While I have ordered several products from you in the past without issue, I am very disappointed with the state of this delivery. Please find the details...

May 08, 2026 by Riyazahmed M Balbatti

Pepperfry.com - Received a defective product from pepperfy ^Open

Order id- ********* We purchased a Queen-size bed made of Uttara Sheesam wood from the Pepperfry store in Sector ***, Noida. After a few months, we raised a return request because the center ply board of the bed is very weak, and it makes a no...

Jan 12, 2026 by Vandana Yadav

Pepperfry.com - Incorrect item delivered ^Open

I had ordered a kingsize mattress from pepperfry which got delivered on the **th of August. The mattress sent was of an incorrect size. I raised a return immediately and was assured by the customer support team that the item will be picked up w...

Sep 04, 2025 by Sidney Kotian

Pepperfry.com - Defective Sofa Poor Service Urgent Refund Request ^Open

I purchased the Imperial Fabric RHS Convertible Sofa Cum Bed (Brown Colour) from Pepperfry on January **, ****. Within just one year, I am facing severe quality issues with the product: The seating area sinks down when we sit on it. When le...

Feb 11, 2025 by Abhishek L

Pepperfry.com - No replacement refund for wrong sofa delivered by pepperfry com ^Closed

I had purchased a sofa from pepperfry.com by visiting the store in Whitefield Bangalore. The sofa what i received is wrong one compared to what i purchased. the same i had reported to store manager on same day(*th Aug.****) itself when the sofa...

Sep 04, 2024 by Raghuram Ganjikunta

Pepperfry.com - Not refunded as per promised and frustrated ^Open

Sir/madam, I ordered one furniture product of "End Table in Natural Colour" and order no: ********* . When I received the order but received defective condition because the table legs are not equal so getting vibration. So I immediately raised ...

Oct 05, 2023 by Daniel

Pepperfry.com - Warranty no honored ^Open

Purchase When I wanted to purchase a sofa for my home in October ****, I visited the Pepperfry Showroom in Whitefield, Bangalore, Since The model I liked was not available for delivery at that showroom the showroom staff helped me too book the...

Sep 16, 2023 by Tulasi Krishna Parvathaneni

Pepperfry.com - Fraud Order by Pepperfry ^Open

My experience with Pepperfry Dommasandra was nothing short of a disappointment. From start , the entire process left me frustrated and regretful of my decision to shop with them. To begin with, their website is an absolute nightmare to navig...

Sep 11, 2023 by Anitha Balakirshna

Pepperfry.com - Refund not processed ^Closed

I received damaged product from pepperfry, so raised the return request on *st September, the package was picked-up by Delhivery guy on *th September and pepperfry, case Manager Vibhuti Naik, said the moment package will be picked-up, they wil...

Sep 10, 2023 by Jai Shankar Giri

Pepperfry.com - 100 nights trial mattress fraud ^Closed

Pepperfry refuses to return the Sleep Company's *** days free trial mattress worth *****. The mattress does not wear any damage and keep under the mattress protector. I used it for ** days and want to return it....

Jun 11, 2023 by Pawan Koshta

Pepperfry.com - Pepperfry is denying to fix the damage for the Yuko Study Table With Two Drawers quality issue withi ^Open

I ordered the Yuko office table from Pepperfry store Ramamurthy nagar, bangalore on ** Jun ****, it has warranty for * years. I use the products carefully but with in less than an year the product started damaging and losing the wood layer and ...

Jun 03, 2023 by R SATEESH KUMAR

Pepperfry.com - Wrong almirah with False Commitment Sold to me ^Open

First of all I did not buy this Almirah online, it is a store purchase where I'm falsely advised about the Material of almirah. I haven't receieved what I've been committed hence this is a case of Fruad sale. Since I'm not getting any reso...

Apr 23, 2023 by Milind Singhal

Pepperfry.com - Defective product ^Closed

I bought a table last summer from Pepperfry online (Order ID-SKU ID : *********-FN*******-P-WH*****, Order Date: ** July ****) and it has been developing some white patches on the table top (attached pics). Request item to be serviced as it i...

Apr 22, 2023 by Pranav Audhkhasi

Pepperfry.com - Furniture is damaged and termitid within 9 months ^Open

I have made a complaint on **th March ****, Order ID ********* - Henfrey Solid Wood * Seater Dining Set in Rustic Teak Finish By Amberville....

Apr 06, 2023 by Rajani Rohan Rane

Pepperfry.com - Wrong item delivered ^Open

I have ordered * wardrobe (Joyce * Door Wardrobe in Classic Walnut Finish, By @home) Brand from pepperfry. In the picture width was mentioned as ** inch, but when i received that it was ** inch only. I have raised return request on **th and ca...

Mar 17, 2023 by Abhay Kumar

Pepperfry.com - Pathetic customer service and return policy ^Closed

ORDER NUMBER-*********/********* Since I have faced this problem i want to make everyone aware of the fact that pepperfry want their customers to totally rely on the picture of the website and buy the product because once you receive the produ...

Feb 02, 2023 by bhawna sharma

Pepperfry.com - Product not being replaced ^Closed

Ordered a wall painting … I have requested for a return and it’s been more than * days no action has been taken yet. When I called customer care was assured someone will call back but that has not happened either. ...

Jan 31, 2023 by Nidhi Sharma

Pepperfry.com - Getting no refund replacement from Pepperfry com ^Open

Hi Team, I bought an office chair online worth ****/- Rs from Pepperfry.com in Mar **** which had a * year warranty. The product has proved to be of poor quality and the back of the chair broke just within * months. I have tried reaching out t...

Nov 22, 2022 by Kartikay Patel

Pepperfry.com - Pepperfry delivered a sagging mattress and denied replacement or return and refund ^Open

We ordered a mattress on October **th, **** and it was delivered on **th October, ****. The mattress was delivered to us rolled up, with sagging more than * inches and with a yellow stain. Their website says it will be delivered Flat, and als...

Nov 07, 2022 by Rachana K P

Pepperfry.com - gmail com ^Open

They didn't provide the resolution of my sofa from last * month.They accept the problem that sofa is suppressed even though they are not resolving it. Order I'd : *********...

Sep 10, 2022 by Rahul Bhardwaj

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Questions about Pepperfry.com

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How to contact Pepperfry.com?

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What is Pepperfry.com office address?

TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West),
Mumbai 400070

Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre,
LBS Road, Vikhroli (West),
Mumbai – 400083,
Maharashtra.

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What is Pepperfry.com customer care email?

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Where to find Pepperfry.com discount coupons?

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Who is the Owner / CEO of Pepperfry.com?

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