File a Complaint against Pepperfry.com
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Pepperfry.com
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How to resolve Pepperfry.com complaints online
If you want to complain about a problem that relates to Pepperfry.com, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry.com?
If you are not satisfied with Pepperfry.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry.com
But before filing a complaint, you should
a. Contact the customer support of Pepperfry.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry.com
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Social Network
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Legal Network
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Pepperfry.com - Poor quality product delivered Open
Apparently I made a grave mistake purchasing a mattres on Pepperfry which turned out to be the worst excuse for a mattress I have ever encountered. I spoke to the following people at Pepperfry customer support office. Customer Support Agent...
Jun 22, 2019 by Rahul Jagdish
Pepperfry.com - Pepperfry not returning defective product Open
I purchased a queen size bed from Pepperfry. When it was being assembled I noticed a manufacturing defect in the product and asked Pepperfry for a return but they refused the return saying it's a design but if people see the images they can kno...
Jun 17, 2019 by Gaurav Roy
Pepperfry.com - Package is different from what was shown in images of their portal Open
This was my first buy from Pepperfry and I am sure to not come back to this site for further purchasing because it was a highly disappointing buy. My order summary was of the total cost of **,***. I can't even begin to explain what a loss it wa...
Jun 15, 2019 by Pragya Bajpai
Pepperfry.com - Pershipment order cancellation Open
Order date *th June ****, Order# ********* Payment made in advance from the debit card. I got to know that this delivery will take **- ** June which is not suitable for me. So I checked for cancellation of order on the same evening, to my won...
Jun 15, 2019 by Vishali Raina
Pepperfry.com - Package missing items delivered Open
I purchased a dining table set from Pepperfry on * June **** and it got delivered today ** June ****. Their assigned carpenter came to assemble it and there were missing parts so all the chairs are lying as pieces as they have not sent their pa...
Jun 14, 2019 by Anchit baruah
Pepperfry.com - Pathetic services delayed delivery unsupported customer care Open
On ** May ****, I placed an order on pepperfry.com website (one of the largest online stores for furniture shopping, supposedly) for * different products that include one study table with a chair, * sofa sets with one table, * chairs etc. which...
Jun 01, 2019 by Ashish Hans
Pepperfry.com - Unreasonable delay in product delivery and pathetic customer service Open
It's highly disappointing that such known online furniture store has unfulfilling service. It's been more than ** days that we ordered multiple products on Pepperfry while ordering we got the assurance to get delivery within a week. However, tw...
May 26, 2019 by Ashish Hans
Pepperfry.com - Refund not credited Open
It's been ** days of continuous follow-up and repeated calls to Pepperfry.com to get my own money. Pepperfry has eaten my money. I have not been refunded my money so far for cancellation of order (duplicate order), which was cancelled immediat...
May 22, 2019 by Shweta Singh
Pepperfry.com - Delivered damaged product and not accepting return Open
My order ********* with Pepperfry delivered * products. All three came damaged or broken or fake. I tried raising complaints. Only one product was accepted and two denied by Pepperfry saying we delivered quality products. Such pathetic arroga...
May 05, 2019 by Amit
Pepperfry.com - Package not delivered Open
I made payment of this order id-********* ** days ago but still, I have not received any update from Pepperfry side about my order. If I purchase any goods from Flipkart or Amazon then I will receive proper tracking id of same but I bought an o...
Apr 26, 2019 by Rishabh Upadhyay
Pepperfry.com - Bed broken within 5 months Open
Order no. ********* (Ren Queen Size Bed with Box Storage & Two Bedside Tables in Wenge Finish by Mintwud) is CH-******-****. The bed had been used gently for the past * months and It has broken in just * months of usage. It tells how bad the qu...
Apr 22, 2019 by Vinay
Pepperfry.com - Cheated by the company Open
I had used the APP** coupon on this order. With this I had to get **% off and **% cash back but while the payment was made full amount was deducted from my account. I did not get any off or cash back. Please initiate refund & cashback asap. Att...
Apr 18, 2019 by Syeda Javerya
Pepperfry.com - Provided wrong information on the product description Closed
Provided wrong information on the product description, when requested for an exchange they are not ready to take the request. The actual dimension of a King size mattress is ***** minimum. Pepperfry has mentioned ***** as King size which is act...
Apr 17, 2019 by Divya P
Pepperfry.com - Wrong and damaged product delivered Open
I had bought * single beds with storage from Pepperfry for my kids. The order number was *********. This order got delivered on **th March. While one of the units was okay and was assembled the second unit had * wrong / damaged planks delivered...
Apr 14, 2019 by Amit Jain
Pepperfry.com - Not able to cancel the order Open
My wife has placed the order for tea table from pepperfry.com but by mistake along with tea table, she has ordered the dining table which is already in cart. Now we are trying to cancel the order for the same from next minutes only. But the com...
Apr 10, 2019 by Dnyaneshwar Uttarwar
Pepperfry.com - Low quality product delivered Closed
We have recently moved to our new house. We order a few items from Pepperfry. Unfortunately, I have got low-quality product from Pepperfry due to which we are getting skin allergy and bad smell. We are unable to stay at the house....
Apr 05, 2019 by Harish V A
Pepperfry.com - Manufacturing defective item not exchanged or refunded Open
I ordered a wooden bench from pepperfry.com online after checking the item in their studio. The bench was delivered with several manufacturing defects. The back of the bench was crooked. The height on the right side was ** cm while the left sid...
Mar 27, 2019 by Radha
Pepperfry.com - Product not delivered Open
I placed the order for * sets of Crystal polycarbonate plastic chairs (*********). One set is delivered on time and the *nd set is past the delivery date. I placed an order on **th Feb, promised delivery date is **-**th Mar. I have been calling...
Mar 17, 2019 by S s Krishna prasad javvadi
Pepperfry.com - Delivery date misrepresent for an order Open
We placed the order today for a cupboard as the website said to shipment in * days. Once we completed the payment we were advised that the delivery will take more than a month. We spoke to customer care and after lengthy argument neither they h...
Mar 10, 2019 by Tejas Desai
Pepperfry.com - Product delivered with incorrect specifications Open
I have purchased a wardrobe costing **** from pepperfry.com. Nothing was mentioned in the description of the inner wood plates and back wood of the wardrobe. Only it was mentioned that the product will be of complete plywood and what I have rec...
Mar 10, 2019 by NOOR E MOHAMMAD SHAIK
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Questions about Pepperfry.com
Ask questions about Pepperfry.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Pepperfry.com?
What is Pepperfry.com office address?
TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West),
Mumbai 400070
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre,
LBS Road, Vikhroli (West),
Mumbai – 400083,
Maharashtra.
What is Pepperfry.com customer care email?
Where to find Pepperfry.com discount coupons?
Who is the Owner / CEO of Pepperfry.com?
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