File a Complaint against Pepperfry.com
Case Details
Personal Info
Resolution
If you are searching for Pepperfry.com Review on internet then you have reached the right place. You can read the full Pepperfry.com Reviews here. Get answer to questions like if Pepperfry.com is real or fake? Pepperfry.com is legit or scam? if Pepperfry.com is safe? All Pepperfry.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Pepperfry.com so that it help others to make wise decisions. The Consumer satisfaction score of Pepperfry.com is 30.81% because out of 172 consumer complaints, only 53 are resolved.
How to resolve Pepperfry.com complaints online
If you want to complain about a problem that relates to Pepperfry.com, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Pepperfry.com by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry.com?
If you are not satisfied with Pepperfry.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry.com
But before filing a complaint, you should
a. Contact the customer support of Pepperfry.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry.com
Find the contact details of Pepperfry.com to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Pepperfry.com to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Pepperfry.com to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Pepperfry.com - Incorrect details given by customer care pepperfry to sell products Closed
I wanted to purchase clothes drying stand and so chose one option on their sit but before placing order i checked on customer care whether its rust free or not and they said its rust free. but later it got delivered and i found its not rust fre...
Nov 23, 2018 by Sonal Tandon
Pepperfry.com - Incorrect product/misleading product information Closed
This regarding pepperfry order number: *********. Product link: https://www.pepperfry.com/clifford-queen-size-bed-with-storage-in-black-color-by-home-*******.html The page for this product says it's an storage bed. However, upon receipt it was ...
Nov 21, 2018 by Anubhav Guha
Pepperfry.com - Quality not good Open
I ordered almirah, it wasn’t of good quality. If i will store something in the almirah, it will break of.. Heights of delicacy. Wasted my money on it. I want to return it And they are denying. ...
Oct 27, 2018 by Tavleen Kalra
Pepperfry.com - Wrong Product Delivery Closed
The product delivered does not match the photos. The color is different with rough edges ...
Sep 26, 2018 by ayush rastogi
Pepperfry.com - Bad quality wardrobe Closed
I ordered * door mintwud wardrobe on Pepperfry as per specifications on the website primary material was engineered wood but in original the back of the wardrobe was nothing but a * mm cardboard It’s pathetic ...
Sep 07, 2018 by Atul
Pepperfry.com - Damaged product not fixed Closed
Got a slightly damaged sofa . It's been kept unassembled for the past * weeks. Customer support says that the manager will call back because only he can provide info. But never got that call . Past * * day's been following up ....
Aug 24, 2018 by Jayat Shankar
Pepperfry.com - Bunk bed delivered is hazardous for child Open
I ordered this bed from pepperfry , to my utter disappointment the bed has iron ladders and railings which are pretty thin (with rough edges) and it hurts the kid. Also there is no railing on the left side to hold and even the right railing is ...
Aug 20, 2018 by Shashank Shekhar
Pepperfry.com - Manufacturing Defect in product but not giving warranty benefit Open
I have purchased a queen size bed from Pepperfry.com (order ID:*********) on **th Nov **** with one year of warranty for manufacturing defects. Now, within * months only, on headboard ply has started bloating and upper layer of finishing has st...
Aug 20, 2018 by Rishi Kushwaha
Pepperfry.com - Order not confirmed and money deducted Open
They deduct my amount from my paytm wallet and my order is still pending....and saying that our gateway didn't received payment... First execitive says it will take ** hrs Second says **hrs And now third saying * days They dont take one se...
Jul 09, 2018 by Aman
Pepperfry.com - Very Bad Qaulity Product and Now deny service Open
Bought a Ren King Size Bed from pepperfry.com order number *********. Within * months of using the screws which connects the partition are not at its place and due to which the beds shape has been distorted. Initially they denied the return/ re...
Jul 08, 2018 by Abhinav Bishnoi
Pepperfry.com - Worst quality company denying return Open
I ordered a queen size bed on **.**.** when product was delivered to me it was of very worst quality.i requested them for return they simply denied that u should have checked it while ordering .how can anyone check quality of product online.aft...
Jul 07, 2018 by Ravi poraval
Pepperfry.com - No cancellation of order Closed
I ordered into the wrong address. I mailed their team within ** hours but they don't want to change the address. They are saying they want me to place a duplicate order to the current address and then they will cancel the initial order. I order...
Jul 03, 2018 by Anjali Lakra
Pepperfry.com - Bed broken under warranty Open
Hi, my bed was broken suddenly and Pepperfry are not being very helpful over the customer care. Please help ...
Jul 03, 2018 by Anurag Singh
Pepperfry.com - King Size bed not received, yet order status showing delivered Open
I had ordered a Stark King Size Bed with storage (by Hometown) thru pepperfry.com on **th of April. On **th of May, I got a call from both Hometown & pepperfry.com saying the bed will be delivered the next day. On **th May, I got a call from pe...
Jun 28, 2018 by Gullapalli Kalyan
Pepperfry.com - Pepperfry cancellation Closed
I had ordered a table last night. Within half an hour, I had dropped an email requesting cancellation. Today, I had a chat with two of their customer executives. One of them was extremely rude to me. "You should have thought before purchasing.....
Jun 27, 2018 by R S
Pepperfry.com - Product received not as per description or image on website Open
I ordered a king size bed from pepper fry.com - https://www.pepperfry.com/garren-king-size-bed-with-storage-in-wenge-color-by-home-*******.html?type=clip&pos=**:* As per attached image from the website, there is storage space under the bed w...
Jun 25, 2018 by Yohan John Thampi
Pepperfry.com - Product does not match described dimensions Open
I ordered for a "Stigen Solid Wood King Size Bed in Warm Chestnut Finish by Woodsworth" on *rd June ****. Order number Order No.*********. We were told that length of the bed is ** inches. However, actual length of the bed is ** inches. Afte...
Jun 23, 2018 by Rajshekar Kenchakkanavar
Writing this regarding the product which I purchased from Pepperfry with order no ********* which is completely different than what is showing in the picture. The carpet quality and spikes are also not correct. We escalated the same to the cus...
Jun 21, 2018 by yash jain
Pepperfry.com - Pepperfry Wardrobe repair unresolved Open
pepperfry order #- ********* bought a wardrobe (still under warranty till dec**) . i have spoken to pf customer care about *-* times regarding the same requesting for solution and fixing. as confirmed by their own carpenter who came to v...
Jun 11, 2018 by manasi agarwal
Pepperfry.com - Inappropiate product selling knowingly Open
My product was a bed ordered online from pepperfry India stated to be with side drawers and as well as storage but to my amazement it was having no planks beneath i am not able to store my goods as they will be in contact with moisture of the g...
May 30, 2018 by Partha Pratim deka
Are you Pepperfry.com?
Are you Lawyer?
Questions about Pepperfry.com
Ask questions about Pepperfry.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Pepperfry.com?
What is Pepperfry.com office address?
TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West),
Mumbai 400070
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre,
LBS Road, Vikhroli (West),
Mumbai – 400083,
Maharashtra.
What is Pepperfry.com customer care email?
Where to find Pepperfry.com discount coupons?
Who is the Owner / CEO of Pepperfry.com?
Submit a new Question