File a Complaint against Pepperfry.com
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Pepperfry.com
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How to resolve Pepperfry.com complaints online
If you want to complain about a problem that relates to Pepperfry.com, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry.com?
If you are not satisfied with Pepperfry.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry.com
But before filing a complaint, you should
a. Contact the customer support of Pepperfry.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry.com
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Social Network
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Legal Network
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Pepperfry.com - Not receiving the replacement for the damaged product Closed
I ordered two chairs from Pepperfry. One of the chair was delivered in a damaged condition. I requested for the replacement. They denied to provide replacement but only return of the product. So, I requested to take both the chairs as retur...
Feb 23, 2020 by D Oza
Pepperfry.com - Sofa set delivered with lot of gaps and alignment issues Open
We have ordered "Haiden L-shaped sofa set from pepperfry.com and is delivered on '**-FEB-****'. After and installation, we see lot of variation with the product that is shown on website and what is got delivered. Mainly the stitching and align...
Feb 19, 2020 by Naveen Kumar
Pepperfry.com - Company initially agreed for replacement now back tracks Open
Order Sku id: *********-FM*******-P-WH**** Order SKU Product: Aramika Solid Wood Handcrafted Two Seater Sofa in Honey Oak Finish & Beige Upholstery by Mudramark This item was damaged shortly after installation and agreed to replace by pepperf...
Feb 15, 2020 by SAJEEV R
Pepperfry.com - Wong product delivery Closed
I bought a sofa and it has been delivered with wrong fabric and colour. Now they are saying they will not return or replace. ...
Feb 15, 2020 by Shalini Kumari
Pepperfry.com - No repolish replacement or refund for incorrect finish of the furniture Closed
We wanted wooden TV unit, so we visited PepperFry showroom at Kandivali West. We have seen finish / colour of Siramika Honey Oak Bar Unit and we found it matching with rest of my wooden furniture. We ordered Siramika Honey Oak TV Unit on **-Jan...
Feb 13, 2020 by Trividh Patel
Pepperfry.com - Faulty Item was delivered and then no response from Pepperfry team last 10 days Closed
A dining table was ordered from Pepperfry which was delivered on *rd Feb and was faulty. Complaint was raised on the same day and the case Manager Mona Singh called me. After that no action was taken and the furniture is lying in my office last...
Feb 12, 2020 by Richa Jha
Pepperfry.com - Pathetic product received Closed
Order No ********* Jan **, **** Kenzou * Door Wardrobe in Wenge Finish by Mintwud Delivered on **rd Jan **** To avoid it falling off I have placed the wardrobe against the table so that nobody gets seriously hurt should it fall. Pepp...
Jan 28, 2020 by SANDEEP V
Pepperfry.com - Wood split within six months without use Open
Bought a six seater dinning set. Wood started to split from last month in one chair now all four chairs split in sides. Pepperfry customer service specialist said it will be replaced but their customer care executive named Afreen is saying dama...
Jan 23, 2020 by Preeti Sardar
Pepperfry.com - Faulty and dirty Sofa s delivered Closed
We ordered a * seater and a * seater sofa from pepper fry.com after shortlisting the sofa displayed at a pepper fry studio. After ordering, as we received the product at our place, we were surprised to see that the quality and fitting of sof...
Jan 16, 2020 by Varun
Pepperfry.com - Late delivery of product and refusal to cancel order by pepperfry Open
*. Order number : ********* *. Order date : **-**-**** *. The order was promised to be shipped in * days but was shipped after * days and is still to be delivered after ** days. The pepperfry team said that the product will be delivered by **...
Jan 07, 2020 by Ela saxena
Pepperfry.com - Damaged product delivered twice Closed
Two times damaged tv unit delivered and one tine wrong unit delivered. It costs me my valuable time ...
Jan 02, 2020 by Vivek Anand
Pepperfry.com - My amount stuck with pepperfry com Open
I have ordered a Coffee table on pepperfry.com app on **th Dec **** **:**PM and after I check the size of table which is dosn't match to my area. I called customer care for the same and ask them to cancel it same day at **:**PM. I told her that...
Dec 26, 2019 by Hemant Kumar Verma
Pepperfry.com - Unsatisfactory services by Pepperfry Open
I ordered a bed from Pepperfry in September'** for my parents however it couldn't get assembled then and we eventually got it assembled in December. Please note that during delivery we had gotten the details of the assembly guy from the deliver...
Dec 24, 2019 by Azkia Aarif
Pepperfry.com - Unfair Trade Practice Fraudulent Offer Closed
Pepperfry showed offer for new customer on his/her *st order that stated that there will be discount of **% and the money will be immediately credited as cashback once the *st order is confirmed. Based on this misleading offer, i bought a produ...
Dec 19, 2019 by Priyam Choudhary
Pepperfry.com - Defected product sheesham queen size bed Closed
I had placed an order for oriel solid wood queen size bed in honey oak finish by woodsworth on **/**/** and got it delivered on **/**/** , for which a defected piece was delivered to me, since i was not available at delivery address at the time...
Dec 14, 2019 by Piyush s pillai
Pepperfry.com - Pepperfry not cancelling order Closed
I place oder for two sofas and two chairs today at ** December ****. After placing the order it showed delivery date of ** January which was far away and i could not afford to wait so long. I called customer care within ** minutes of placing th...
Dec 07, 2019 by Anirudha Murdio
Pepperfry.com - Product Cancelled from Pepperfry Closed
We bought * children's beds from Pepperfry.com during the Diwali mega sale for **** Rs for which we got the ORDER Confirmation with PHOTO of the BED and invoice mentioning the product name and code. Because of unique bed size, we bought custom ...
Nov 28, 2019 by Gaurav Verma
Pepperfry.com - Defective product delivered Closed
I have received a defective product from pepperfry order ********* on ** Nov. Delivery dates not updated on App. I waited for *-* days to get the dates updated on app so that I can initiate the return. But it is never updated, not even till dat...
Nov 27, 2019 by Megha Singhal
Pepperfry.com - Sofa Return Request Rejected with 7day Return Policy Period Closed
We ordered a * Seater Sofa on **/**/**** from Pepperfry from their website www.pepperfry.com. The Order No. is *********. The Sofa that has been delivered to us on **/**/**** is not comfortable to sit on. The cushioning provided is not of good ...
Nov 27, 2019 by Kaushik Mandal
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Questions about Pepperfry.com
Ask questions about Pepperfry.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Pepperfry.com?
What is Pepperfry.com office address?
TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West),
Mumbai 400070
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre,
LBS Road, Vikhroli (West),
Mumbai – 400083,
Maharashtra.
What is Pepperfry.com customer care email?
Where to find Pepperfry.com discount coupons?
Who is the Owner / CEO of Pepperfry.com?
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