Pepperfry.com
- Order status unknown Open
Navdeep Kumar Jain filed this complaint against Pepperfry.com on Sep 01, 2020
The very first experience with Pepperfry (online) and for sure this has been really disappointing.
I placed an order (order number *********) on **th August **** but the product is still NOT delivered to me, it was supposed to be delivered to me on **th August **** but no update of delivery from pepperfry even after multiple mails to their CEO.
I tried tracking orders by clicking on "Track your shipment here" which redirected me to fedex (worst delivery channel), FedEx website is telling me that there is no such shipment with the tracking ID provided by pepperfry.
Now no body knows where my order is and by when I am going to get it, moreover pepperfry team is neither willing to update me the current status nor willing to cancel and refund.
Money is stuck and with no product.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Pepperfry.com
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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