Pepperfry.com
- Refund not processed Closed
Jai Shankar Giri filed this complaint against Pepperfry.com on Sep 10, 2023
I received damaged product from pepperfry, so raised the return request on *st September, the package was picked-up by Delhivery guy on *th September and pepperfry, case Manager Vibhuti Naik, said the moment package will be picked-up, they will initiate the refund in **hrs.
I have sent multiple emails, chatted with multiple agents but they are saying, they have technical issues and due to that they don't find whether the package is picked-up or not.
I have shared screenshot with them of Delhivery that, package is picked-up and its about to reached to original seller as well, but they failed to understand this and till now they didn't processed my refund.
They don't have any call center so you can't speak with anyone, They don't respond on email and chat agents are good for nothing.
I never thought brand like pepperfry running fraud business, where they take the money but never return with excuses like technical issues.
They are ready to pay Kareena Kapoor for brand advertising, but unable to spend money on technical side to fix the gltch.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Pepperfry.com
Resolved
Frustrated? File a Complaint
Travolook
"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."
Nasir Karim
Related Complaints
Pepperfry.com - Received Damage Product S Closed
Hi Team, I am writing to report that I received my order today in damaged condition. While I have ordered several products from you in the past without issue, I am very disappointed with the state of this delivery. Please find the details...
May 08, 2026 by Riyazahmed M Balbatti
Pepperfry.com - No replacement refund for wrong sofa delivered by pepperfry com Closed
I had purchased a sofa from pepperfry.com by visiting the store in Whitefield Bangalore. The sofa what i received is wrong one compared to what i purchased. the same i had reported to store manager on same day(*th Aug.****) itself when the sofa...
Sep 04, 2024 by Raghuram Ganjikunta
Pepperfry.com - 100 nights trial mattress fraud Closed
Pepperfry refuses to return the Sleep Company's *** days free trial mattress worth *****. The mattress does not wear any damage and keep under the mattress protector. I used it for ** days and want to return it....
Jun 11, 2023 by Pawan Koshta
Pepperfry.com - Defective product Closed
I bought a table last summer from Pepperfry online (Order ID-SKU ID : *********-FN*******-P-WH*****, Order Date: ** July ****) and it has been developing some white patches on the table top (attached pics). Request item to be serviced as it i...
Apr 22, 2023 by Pranav Audhkhasi
Pepperfry.com - Pathetic customer service and return policy Closed
ORDER NUMBER-*********/********* Since I have faced this problem i want to make everyone aware of the fact that pepperfry want their customers to totally rely on the picture of the website and buy the product because once you receive the produ...
Feb 02, 2023 by bhawna sharma
