Mobile Laptop Complaints
Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.
Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.
Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.
So what can you do if you have a mobile/laptop complaint?
<center><img src="https://voxya.com/img/resolve-complaints-at-voxya.webp" style="height:auto; max-width:100%;" alt="mobile laptop complaints in India" /></center>
<p class="artpara" style="color:#D0021B !important;font-size:1.5em;margin-top:-30px !important;"><b>How to resolve Mobile / Laptop Complaints in India?</b></p><p class="artpara" style="margin-top:-100px !important;">
<b>1. Contact Mobile / Laptop Manufacturer</b>
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.
In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.
However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.
This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.
<b>2. Send a Legal Notice</b>
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.
<b>3. File case in Consumer Forum</b>
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? <a href="https://voxya.com/file-consumer-complaint?ref=onlComp">File a Complaint</a> today!
Most Common Issue Reported for Mobile Laptop Complaints
Complaints
Prolonged Delay in Dell Laptop Repair (Dell) Open
I am writing to express my deep frustration and disappointment with the handling of my laptop repair case. I purchased a Dell laptop six months ago, which is still under warranty. Unfortunately, within this period, the hinge of my laptop broke ...
Jul 19, 2024 by Arun Yellapragada
No Customer Service for defective Z fold 4 (Samsung India Electronics India Private Ltd) Open
I purchased the device on September *, ****, for ₹***,***. Recently, following a software update on May **, ****, a display line appeared on the front screen. Additionally, on June *, ****, the main screen stopped working correctly, only func...
Jul 18, 2024 by Midhun Babu
Not Repairing my iPhone under warranty (Apple 14) Open
my phone got accidental damage (I have apple care+ plan). i took it to apple care , they send it to bangalore , they reverted that your phone has unauthorised modification. I asked them what modification you found, they said we cannot tell you ...
Jul 11, 2024 by vivek sharma
Complaint Against HP for Denial of Warranty Service and Unjust Repair Charges (Hp ) Open
Dear Voxya Team, I am writing to file a complaint against HP regarding the denial of warranty service and the demand for unjust repair charges for my laptop. I purchased an HP laptop ** months ago, and it is still under the warranty period. ...
Jul 11, 2024 by Chetan Gour
Phone got damaged between one month (I phone 12 pro) Open
I bought this phone on **th june **** from cashify thane branch and on *th of july **** the phone got dead i bring the phone to Cashify kalyan branch to check the phone the technician said its water damaged even there was no evidence of water i...
Jul 05, 2024 by Ankur mishra
Refusal by samsung to free replacement mobile screan (Samsung Mobile ) Open
In my samsung Galaxy S**FE mobile there green verticle line issue came after company released update.It is company fault to there bug in their fault. So many customers facing this issue. This problem resolution is screan replacement. But for sc...
Jul 04, 2024 by Nithin Poojary
Demand for service charges (Xiaomi) Open
I am writing to seek clarification regarding the service charges I recently incurred for an engineer visit . The service was conducted on **/*/**** and I was charged for service. He just said as your device is out of warranty you've to pay the ...
Jun 26, 2024 by Krishna
Samsung Fold 4 Insurance claim Samsung (Samsung) Open
I bought a Samsung Fold in May **** and submitted it to Sparkles Service Center Chandigarh on June * **** due to a black spot on the screen Despite having Samsung Care Plus Protection my claim was denied citing physical damage which I dispute A...
Jun 25, 2024 by Anil Kumar
IPhone 15 heating issues AppleCare Case (Apple) Open
I am facing heating issues while charging and sometimes during normal usage on my iPhone **. I have been experiencing this problem for a couple of months now. I called Apple customer support on **th May'**, and they diagnosed the issue remotely...
Jun 17, 2024 by Mayank M
Price match policy not followed by samsung india (Samsung) Open
I have taken samsungs tab s* fe plus On april **th , the *Delivery was supposed to be by.nd may but received the product in **th , I'm just five days after my Order, There was a price drop Of ***** rupees and plus **** charger was given free o...
Jun 02, 2024 by saumya g
Green line issue s20 mobile (Samsung India Electronics India Private Ltd) Open
This is in reference to earlier Grievance No *******, when Samsung denied free replacement of the display which got vertical green line on its own. Samsung stated that it is not a issue of display and that it will cost Rs ***** for replacement ...
May 27, 2024 by Milan Krishna
Package not deliver (Firebolt Watch) Open
smartwatch BSW*** Silver *.** Fire-Boltt-**BSWAAY-*-************* JOB NO. - ****************...
Apr 30, 2024 by Trilokinath
Xiaomi model dead after update (Xiaomi) Open
I have updated my Xiaomi **i and after update it slow down and in the evening, I found that it was completely dead and customer care agents are Xiaomi store told me that my phone is unrecoverable...
Apr 26, 2024 by Amir khan
Samsung Mobile screen alignment distrutb like manufactured fixing error (Samsung) Open
As per title of complaint my Samsung Mobile M** screen alignment distrutb like manufactured fixing error and showing that screen is align with certain angle and problem is that when i operate this phone screen angle distrub and create problem m...
Apr 23, 2024 by Durga prasad meena
Fraud done by Inspire mobile G40 ground floor yaswant plaza Indore (Inspire mobile) Open
On **/**/** I visited yashwant plaza and enquired at Inspire Mobile for samsung authorized service center. They claimed to be samsung authorized service center for post warranty support. I have samsung J-* max mobile and went their fo display c...
Apr 18, 2024 by Barkha Mittal
Faulty product sold to me (Asus) Open
I bought an ASUS ROG Strix laptop in April **** for Rs. ***,*** for may daughter who is studying Architecture. The laptop has been misbehaving since the beginning with display issues, overheating and switching off every now and then. Since J...
Apr 18, 2024 by Gaurav Gupta
HP Envy Laptop received a Defective Product (HP ENVY LAPTOP) Open
I wanted lodge a formal complaint against HP regarding the purchase of an HP Envy Laptop. Despite assurances of quality and support, the laptop has consistently malfunctioned, resulting in significant inconvenience and loss of productivity. On...
Apr 17, 2024 by Sanjay Agarwal
Phone stopped working after 3 days (Xiaomi) Open
Poco X* Pro *G, under warranty, purchased * days ago. IMEI/SERIAL NUMBER: ***************. I ordered Poco X* pro *G from flipkart, and after * days the phone screen is black, no charging, no power, nothing. Calls also don't work....
Mar 17, 2024 by Evan Ferrao
Oneplus 10 Pro phone dead after software update (OnePlus) Open
I am a loyal customer of Oneplus since **** and currently using Oneplus ** pro. It is very unfortunate that on **th March i received an update from Oneplus for my device and after updating the same from the very next moment it was lagging and w...
Mar 15, 2024 by Pratik Suresh Koli
OS is not installed in my laptop (Lenovo) Open
As I bought a laptop on **.**.**** from Flipkart and got delivered on **.**.**** Details of which are given below: "Lenovo V** AMD Ryzen * Hexa Core ****U- (* GB/*** GB) SSD/Windows ** Home) V** G* ALC Thin and light Laptop Black IMEI/Sr No:...
Mar 07, 2024 by RAMAN KUMAR
My ASUS MODEL ZOOAD MOBILE WAS FLASHING THE ROUND INSIDE THE DATE TIME MESSAGE EVERY 2 SECONDS ON TH (Asus ZOOAD) Closed
I can't use my mobile properly. The round icon of the date and time is flashing every two seconds on the screen. I bought this MODEL ASUS ZOOAD TWO YEARS AGO. Please solve my complaints as soon as possible...
Jun 27, 2020 by N Rameshkumar
Fake mobile phones (Mumbai Unkonwn) Closed
I got a whatsapp number where they told they r selling OnePlus *pro for **k .but when I receive I have got some Chinese set in the name of iphone after that they did not reply anything...
Jun 22, 2020 by Vasanth Senthilkumar
Package not yet delivered (Speria Notch) Closed
Ordered my speria notch and still it didn't delivered to me. I don't have the any evidence bcos my phone fell down in water and am using another phone I cant even recover the payment msg which I have done...
Jun 22, 2020 by Poovarasun M
I m using Mobile App of Upstox demat account for my transactions. Last week I had purchased a few crude oil in options with ease. But when the same came to profit I m not able to sell the same. While trying to sell the message as mentioned in t...
Jun 18, 2020 by Vijin vennarveettil
Replaced new phone not delivered yet (Redmi note 8 pro) Closed
Dear Sir/Madam, I purchased a phone redmi note * pro on *nd June from Hotmail tezpur. The phone turned out defective at home. The same was informed to the store, they directed us to mi service center Tezpur. They gave us the certificate ...
Jun 15, 2020 by RASHMITA BORAH
Package Not Delivered (Telegram Channel Bhubaneshwar Custom) Closed
I have booked an Mi Note * pro and they have told me to transfer the half amount so i did it then they shared me order tracking link which is just a normal web page with your name and address and then he asked me to pay the rest amount so i did...
Jun 12, 2020 by Ismail Sayyed
Hardware parts taken out (Dell Inspiron) Closed
On **st March ,I had handed over my dell Inspiron laptop for repair in techyuga,Kolkata where I was informed after inspection that the mother board has to b replaced.Unfortunately,I collected my laptop on *th June due to lockdown in an unrepair...
Jun 09, 2020 by Rittika Chandra
Cash not refund (Redmi note 6) Closed
I'm booking redminote * payment only gather,but note come on invoice,customer care number calling another will call the person didn't response,cash is not refund for me,....cancel the order after amount will not received...*****,... ...
Jun 08, 2020 by Thesinguraja.m
Package not delivered (Acer) Closed
I order a laptop on ** of may **** but i have neither received my package nor any call from acer till today * june . Costomer service is also very bad and no one has any responsiblility. ...
Jun 03, 2020 by Abhishek kumar
Reporting fraud of achintya enterprises kolkata (Achintya enterprises) Closed
Good evening sir I bought mobiles phones from achintya enterprises Kolkata they have done fraud with me I have done rtgs of ****** rs in his firm account but he is not delivering my product please help me sir I will be very thankful to u as I a...
May 08, 2020 by MOHD Adnan
Unable to delete videos or photos to free space It s forcing to upgrade storage space by paying (Iphone ) Closed
I’m unable to transfer the content to a laptop or delete photos / videos to free space in my phone . I’m unable to access anything as it’s prompting storage space full . It’s only giving an option to upgrade the space by paying ...
Apr 19, 2020 by Adithya Gopal
I purchase uc from your website and i didnt recieved my uc please give my uc (Midasbuy Pubg Mobile) Closed
Hello sir Today i purchase uc from your website from goldrazer *** and i didnt recieved my uc ...
Apr 19, 2020 by Sourav srivastav
MacBook Pro staingate anti reflection damage (Apple) Closed
I have purchase a MacBook Pro **** model in **** January and in January **** just started to observe stains on the laptop screen tried to remove them but after research found out that it is a design flaw and anti reflection screen has a flaw w...
Apr 12, 2020 by Srinithin
Break My Communication By Giving an useless Software update (Realme) Closed
Sir, I Purchased a phone from realme On EMI on **.**.**** .Now Due to covid ** & as per govt orders we are staying in home.In this situation Realme Released a new software update and I got the update on **.**.**** on my Realme X* worth ...
Apr 10, 2020 by Aditya Jana
Unauthorised Subscription Renewal (Apple) Closed
I downloaded an app called iTranslator through App Store and logged in with my Apple ID. This was last year when I was on a trip abroad and I deleted the app in * days as I didn't find it useful. However today I was charged Rs**** on my card ad...
Apr 01, 2020 by Nandini Batra
Midasbuy UC buy issue (Midasbuy Pubg Mobile) Closed
I bought UC for *** using Razor pin the Item costs ₹*** giving a total UC of *** but i recieved only *** UC they did not give me *** UC i am cheated now i have all the proof please help ...
Mar 11, 2020 by Yogesh
No repairing in warranty period (Mi mobile) Closed
Pehle free of cost bola theek Karne ko baad Mai bil haath Mai de Diya or service charge b laga Diya warranty period mai...
Feb 26, 2020 by Goldy
Order no vivo mobile mother board not riceved me order dt (Turantorder.com) Closed
Sir I purchase one vivo Y** mobile mother board online (turantorder.com/spare parts provider) order no-***** and order dt-**/**/**** amount paid total= indian rupess ****...
Feb 03, 2020 by RAMESH CHANDRA
Worst build quality (Asus India) Closed
Worst phone build quality. Looking after big false promises by the company of super build quality for flip camera n phone.. decided to buy. But within *months one drop n flip camera is gone. Such worst quality of attachments uses to connect cam...
Jan 09, 2020 by Jigar G
Mobile phone service not done (Mi) Closed
I have given mobile phone service on *nd january **** and my phone was to returned on the same date as promised. Time went further and got delayed, they kept saying still shipment not arrived come back tomorrow and so on. So it is *th of Janua...
Jan 08, 2020 by Ram Prasad
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