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Asus
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How to resolve Asus complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Asus?
If you are not satisfied with Asus, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Asus and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Asus
But before filing a complaint, you should
a. Contact the customer support of Asus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Asus
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Social Network
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Legal Network
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Asus - Asus India complaint for service Open
The laptop was diagnosed and it was charged ****rs... But later it was known that the issue was something else.... They said that money would be refunded but they are not willing do it ...
Sep 02, 2025 by Ronnie
Asus - Denial of repair under warranty product Open
I bought an Asus laptop about an year ago, about a week before my warranty ran out my laptop wouldnt turn on so i called asus support and filled a complaint, next day i get a call from them saying they ordered the required parts and will visit ...
May 02, 2025 by Ankush mahapatra
Asus - Asus damaged my laptop and won t answer my emails Open
My Asus TUF FX***ZV* laptop's motherboard died. So, I had to take it to the official service center in Aligarh, U.P. I received laptop after repair process on ** August ****. But they left scratch marks on my laptop and now the laptop is suffer...
Aug 31, 2024 by Aditya Raj
Asus - Faulty product sold to me Open
I bought an ASUS ROG Strix laptop in April **** for Rs. ***,*** for may daughter who is studying Architecture. The laptop has been misbehaving since the beginning with display issues, overheating and switching off every now and then. Since J...
Apr 18, 2024 by Gaurav Gupta
Asus - Laptop under warranty not repaired in 2 months Open
I bought Asus laptop (Vivobook Flip **) on Oct **, ****, which is under warranty. I made a complaint of it not booting up on Dec **, **** and it has been more than * months and * Asus technician visits and the laptop has not been fixed even aft...
Feb 19, 2024 by Saurav Prakash
Asus - Defective laptop delivered Open
I ordered a gaming laptop worth ***** from amazon, and I was delivered a defective one it was under *-day replacement gurantee. within * days i submitted my laptop in there service centre and my complaint was lodged, now they are denying rep...
Jan 02, 2024 by prabhakar raut
Asus - Order was canceled without warning after 11 days because Asus Mobile was out of stock Closed
I have ordered my mobile in Asus estore (Order Id :**********) and they have mentioned that they will be delivering the mobile within * working days but it has been more than ** days and they are dogging my questions and saying they will speak ...
Dec 21, 2023 by Aravind
Asus - Keyboard not received yet its been a month and amount had been paid Closed
i have bought an asus laptop worth ***** and im supposed to receive a keyboard and mouse along with it due to insufficient stock they told us to collect after a month and now they are delaying it even longer saying all the keyboards are sold ...
Jul 01, 2023 by nikitha kumavath
Asus - Motherboard problem in asus rog 5s Closed
Respected sir /madam I have continuously complained to ( Asus) about the issue that has occurred on my phone but no helpful solution has been provided by the company. My phone's wifi & hotspot is not turning on, it shows an error. Sometimes my ...
May 20, 2023 by Akash Singh
Asus - Deficiency of Services from Asus India and Info Solutions Services PVT LTD Hyderabad Open
This is with regards to the grievance related to repair of ROG Phone * with the above mentioned details. I had approached the above service center which is the original registered service center with Asus on **/**/**** with regards to handset r...
May 19, 2023 by Visvesvaran Vaidyanathan
Asus - I got defeated product Closed
All the major components of my laptop were replaced multiple times (* times display and * times motherboard) by ASUS but still I'm facing problem in it. They said me that they will give service but most of time my laptop is under service I'm un...
Mar 30, 2023 by Gajendra Sharma
Asus - Package not delivering Open
I ordered a laptop on * March which is to be delivered on * March. I didn't arrived, then on * match it has to be delivered, again nothing happened. I called many times to Flipkart, they always says to wait. Till ** March, it didn't came. Then,...
Mar 25, 2023 by Nikhil mittal
Asus - I got a defective product and also they are delaying for new product Closed
They are asking to wait for waiting for product but I want it now and but I bought a product on ** March **** and that laptop is not working well and for another product they are delaying ...
Mar 20, 2023 by KHUSHBU SAHU
Display problem after Pursche'd the laptop some problem in this laptop some time heating problem and display problem....
Nov 19, 2022 by Deepali pal
Asus - NO service Open
my laptop's speaker wasn't working they sent an engineer who first said that the speaker needs to be changed he brought a new speaker but it didnt work then he said that there's no as such issue the motherboard will be changed in warranty statu...
Sep 28, 2022 by SHUBHAM ARORA
Asus - Wifi issue in my phone Closed
Respected sir /madam I have continuously complained to ( Asus) about the issue that has occurred on my phone but no helpful solution has been provided by the company. My phone's wifi & hotspot is not turning on, it shows an error. Sometimes my ...
Sep 28, 2022 by aniket
Asus - ASUS ROG Phone 5 Issue Open
I had purchased a ASUS ROG Phone * on ** June ****, Right after * months i had encountered with an Wi-Fi & hotspot issue which i got repaired at F* Infosolutions (Vizag) under warranty. They had replaced my motherboard. The repaired was handed ...
Sep 12, 2022 by Jyothikiran Chadaram
Asus - Need refund for my Asus Rog Phone 5 Open
I bought Asus Rog Phone * on **/Nov/**** from flipkart. On **/Jun/****, *.*mm headphone Jack stopped working and on */Aug/**** my phone got switched off and didn't turn on at all. On */Aug/****, I've submitted my device(Asus ROG Phone *) to ...
Sep 05, 2022 by Sravan kumar Mylapalli
I bought my Rog * phone on ** july **** and its almost * year and my motherboard got replaced my lower sub board got replaced and today i resubmitted my phone regarding new issues like my proximity senser not working network not coming Rog lig...
Aug 27, 2022 by Anand Kumar
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