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Dell (77/165)

165 Total Complaints
77 Total Resolved
46.67% Consumer Satisfaction

If you are searching for Dell Review on internet then you have reached the right place. You can read the full Dell Reviews here. Get answer to questions like if Dell is real or fake? Dell is legit or scam? if Dell is safe? All Dell reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Dell so that it help others to make wise decisions. The Consumer satisfaction score of Dell is 46.67% because out of 165 consumer complaints, only 77 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Dell?

If you are not satisfied with Dell, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Dell


But before filing a complaint, you should

a. Contact the customer support of Dell first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Dell - Dell LaptopHinges came out after carefully closing the laptop Open

I am writing to express my dissatisfaction with both the product quality and the customer service I have received from Dell. I purchased a Dell Inspiron **** *-in-* laptop from Reliance Digital in Vashi nine months ago. Initially, I faced an i...

Jan 21, 2025 by Stuti

Dell - Inappropriate payment procedure Closed

I have purchased a dell laptop G** **** from sharda computers (Dell exclusive showroom). Salesperson name is Pankaj and owner name is Randhir. He gave me quotation of ***** INR. But at the time of payment we agreed on ***** INR and he said he w...

Nov 04, 2024 by Adish Kumar Jain

Dell - Sale Faulty Laptop Open

Product Details: Model: Dell Inspiron **** Serial Number: D*CHLX* Purchase Date: July **, **** Place of Purchase: Reliance Digital Issue Summary: Shortly after my purchase, the laptop's motherboard failed within two months. I contacted D...

Oct 15, 2024 by Suhas Yashwant Bhole

Dell - Dell laptop issue Closed

i have purchased a laptop from dell showroom and i am facing issues in this product from last one year sometimes its speaker issue , keyboard issue or other but dell doesn't provide any technical support to resolve this problem even though my l...

Aug 07, 2024 by Ankur Goel

Dell - My dell laptop broke in 7 month itself Open

I bought dell laptop insp **** **Gi* *GBN ***+O on **/**/**** and on *th July my laptop suddenly got hang and got shut ,before that also I was facing issue from * month laptop heating not working properly so when it completely shut down then I...

Jul 29, 2024 by Surmayee shekhar

Dell - Prolonged Delay in Dell Laptop Repair Open

I am writing to express my deep frustration and disappointment with the handling of my laptop repair case. I purchased a Dell laptop six months ago, which is still under warranty. Unfortunately, within this period, the hinge of my laptop broke ...

Jul 19, 2024 by Arun Yellapragada

Dell - Not getting free service under warranty Open

I am Tanushree Das. I purchased DELL LAPTOP INSPIRON D******WIN*B on **th August, ****. I already faced lots of issue after purchasing this product. Already * times servicing team change some parts of my laptop. Last month suddenly my lapt...

Jun 26, 2024 by Tanushree Das

Dell - Manufacturing fault in Dell laptops Open

A friend and I purchased Dell laptops (Inspiron ** **** and Inspiron ****) in ****, and *.*-* years later, some of our keys stopped working at around the same time. Even the keys that stopped working are in the similar region of the laptop (the...

Apr 04, 2024 by Ankita Marwaha

Dell - Refund Issue Open

I am writing to express my extreme dissatisfaction with the lack of response and action regarding my refund request for the monitor I ordered from Dell on **/**/****. Despite numerous attempts to contact the Dell customer service department and...

Feb 26, 2024 by Bala Subrhamanyam

Dell - Faulty laptop Open

I purchased a Dell laptop, and on the first day, the microphone wasn't functioning. Although the part was replaced, resolving the microphone issue, a new problem emerged with a blurred screen after the replacement. Subsequent part replacements ...

Jan 29, 2024 by Arpana

Dell - Replacement Return denied for faulty laptop Open

I purchased a Inspiron ** **** i* ****p **gb/*Tb laptop from Dell exclusive store E-mall Kolkata. The next day I found it has some issues. When I use it keeping on my lap or use while lying, even slight pressure in bottom cover underneath track...

Jan 09, 2024 by Triasis Ghosh

Dell - Technical support for latitude 3450 battery replacement Open

I own latitude **** latitude laptop and I reached out tor dell technical support on **th Nov and my complaint reference no is ********* dt **/** Till today I am still waiting for their resolution even after regular followups I already con...

Dec 09, 2023 by Kumar Sambandan

Dell - InspironTouchpad not working Open

with reference to Recent complaint no. *********. I was purchase this laptop on **/**/**** and within * month I'm start facing the touchpad lagging and freezing issue. There serveral time raised request to Dell support for issue i'm facing. De...

Dec 08, 2023 by Kishore Sadashi Kolhe

Dell - Defective Laptop Open

Defective laptop and poor service...

Nov 07, 2023 by Dipti Beura

Dell - Touchpad issue Closed

dell inspiron ** **** touchpad issue or software issue i dont know but the dell service are not responding to me it is in under warrenty ...

Sep 10, 2023 by Tarun Kumar

Dell - Same problem persists even after getting it repaired from service centre Open

I bought Dell G** **** laptop on June **,**** from a Dell exclusive store for which I paid Rs.**,*** and an additional Rs.**** for * years extended warranty. The next day its adapter stopped working. I went to the same store and said I want a r...

Aug 25, 2023 by Priyanshu Tyagi

Dell - Selling second hand product Closed

I had purchased my Dell laptop Vostro **** (Tag number *TCPN**) on **nd Nov **** and got replacement and it was delivered to me on *th December **** the but the warranty has been started on **th of October **** and due to mismatch of date of ...

Aug 18, 2023 by Anmol shahi

Dell - Laptop under extended warranty with massive trobule Closed

laptop super slow not usable. visited service center and called for onsite service too. no resolution. ...

Jun 12, 2023 by sahaj agrawal

Dell - Service Closed

Due to bad product and poor service provided by Dell representative my laptop got damaged beyond repair. Now they are consecutively changing dates and promises since ** days. Still don't have a proper date and time of when my laptop gets repla...

Apr 14, 2023 by Utsav Khemka

Dell - Defective Dell Laptop Battery Open

I purchased my Dell **** Notebook in Delhi on **-Jun-** for the sum of Rs. *,**,***/- (Rupees One Lakh Two Thousand Only). Within only * months of purchase, my laptop battery started malfunctioning, causing my laptop to heat up, and draining...

Mar 13, 2023 by Sounak Sarkar

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How to file a complaint against Dell?

  • Go to "File a Complaint" page
  • Choose Dell and write your complaint in detail
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  • Get refund / replacement / damages from Dell

Questions about Dell

Ask questions about Dell and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Dell?

1800 425 2067

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What is Dell office address?

Dell International Services India Pvt.
Divyasree Greens, Sy Nos.12/1, 12/2A & 13/1A,
Challaghatta Village, Varthur Hobli,
Bangalore – 560071

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What is Dell customer care email?

Online_India@dell.com

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Where to find Dell discount coupons?

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Who is the Owner / CEO of Dell?

Michael Dell

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