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Samsung (273/634)

634 Total Complaints
273 Total Resolved
43.06% Consumer Satisfaction

If you are searching for Samsung Review on internet then you have reached the right place. You can read the full Samsung Reviews here. Get answer to questions like if Samsung is real or fake? Samsung is legit or scam? if Samsung is safe? All Samsung reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Samsung so that it help others to make wise decisions. The Consumer satisfaction score of Samsung is 43.06% because out of 634 consumer complaints, only 273 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Samsung?

If you are not satisfied with Samsung, file a complaint now:

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4. Get refund / replacement / damages from Samsung


But before filing a complaint, you should

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b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Samsung - Samsung TV denying valid warranty claim Open

Subject: Unfair Trade Practice, Arbitrary Warranty Denial, and Deficiency of Service by Croma and Samsung Complainant: Atul Goel City: Bangalore, Karnataka Product & Purchase Details Product: Samsung LED ***CM QA**QN**BA NEO QLED *K ...

May 21, 2026 by Atul Goel

Samsung - Defective product received Open

I purchased an AC from Reliance Retail of brand Samsung. Product never worked after the installation. I tried with Reliance and Samsung both but neither of them are ready to address the complain. I want a replacement of the product....

May 19, 2026 by Ojas Oza

Samsung - Replacement request pending Open

I purchased a Samsung refrigerator recently, and during installation service agent identified that one refrigerator leg was missing. The agent inspected the issue and created a job sheet at the time of installation. However, it has now been al...

May 12, 2026 by Selvi

Samsung - Service Not Provided Closed

Dear Samsung Service Team My Name is - Naveen Malhotra Contact No - ********** Dear Team Maine kal aap k Authorised Samsung Service Center - S.G.Services Roorkee main apna Samsung F** Submit Kiya tha jisme Display Ka problem Tha ...

Apr 28, 2026 by Naveen Malhotra

Samsung - Fraud from Croma OP Road Vadodara Closed

Sansung *** Fridge Sold by telling me its latest model with WIFI and all latest features but at the end when installation person come they told its not a wifi and latest technology fridge. now crhoma memeber telling me cancel or order and refun...

Apr 18, 2026 by Azajahemed Rathod

Samsung - Problem arises in Device after Company Software Update Open

Hi, I am writing to express my extreme dissatisfaction with the service centre's and customer care response, as I get the green line on my mobile phone after the software update. It is unacceptable that I am repeatedly asked to visit service ce...

Apr 16, 2026 by Kamal Bhalla

Samsung - Refrigerator is not working Open

I bought a Samsung Refrigerator of *** litre * star Model Number RT**M***ES*/TL/**** and it's been ** days that the refrigerator is not working so for that I have raised a complaint to the samsung for that they answered that there is no serial...

Apr 16, 2026 by Ridansh dubey

Samsung - Complaint regarding damage to working display and unresolved service request Ref No Open

I would like to file a complaint against Samsung regarding a highly unsatisfactory service experience. I had raised a service request (Ref No: **********) for my TV display. During the service visit, the technician handled only the display (...

Apr 09, 2026 by Daksh Parmar

Samsung - Complaint Against Samsung for Manufacturing Defects Arbitrary Repair Charges and Exploitation of Co Open

To Whom It May Concern, I am filing this complaint against Samsung regarding my Galaxy S** Ultra (purchased October **** for **,***). This was sold as a premium flagship phone, but it has shown serious defects right after the warranty expire...

Mar 28, 2026 by Bijaya Pal

Samsung - Defective Ultra Scam After Servicing Open

I am writing to formally escalate my ongoing dispute regarding my Samsung S** Ultra (purchased October ****, **,***). Despite repeated communication, my concerns remain unresolved, and the handling of this matter has caused me severe financial ...

Mar 25, 2026 by Bijaya Pal

Samsung - Consumer Complaint for Warranty Denial Service Misconduct and Damage to Samsung Galaxy Z Open

Dear Samsung Support, I do not agree with the closure of Case No. **********. The device (Samsung Galaxy Z Fold*) developed a screen flickering issue during the warranty period. The service centre incorrectly diagnosed it as a software issue ...

Mar 14, 2026 by PANAKKALA SAIBALRAM

Samsung - Not accepting return Open

Even though AC is having issue .They are telling there is no issue with AC. Samsung authorised technician confirmed that AC is having issue (**********)...

Mar 12, 2026 by Manojkumar Repala

Samsung - Product not delivered got damaged at delivery office cancellation amount charged Open

I had purchased a refrigerator and a washing machine from the Samsung online store and was awaiting delivery of the products. On * March, I received a call from the samsung delivery partner, Shiprocket, informing me that the refrigerator par...

Mar 10, 2026 by D.Velayutham

Samsung - Loan emi payment not updated Open

I made my Samsung A** loan EMI payment on ** Feb **** at **:** PM using Samsung Wallet via (UPI). The transaction was marked SUCCESSFUL, and the amount was debited from my bank account, but the EMI payment has not been updated in my Samsung Fi...

Feb 26, 2026 by K Laldinpuia

Samsung - Vertical line on the display of my Samsung Galaxy Mobile Open

Last year, after a Samsung OS update, my device developed a vertical line on the display. Samsung acknowledged this as a known issue and replaced the screen free of cost at an authorised service centre. Unfortunately, after a recent official O...

Feb 07, 2026 by niketan rai

Samsung - SAMSUNG AC NOT WORKING Open

I Purchased Samsung *.* Ton Air Conditioner on **.*.**** with Bill No - **** dt **.*.**** with Unconditional Warranty of One Year from Fixing. They fixed that Air Conditioner on **.*.**** at the time of wrong fixing with in * days the Ac is not...

Feb 06, 2026 by KATEPOGU VIJAYUDU

Samsung - SamsungMobi Express Damaged my Ultra Open

Samsung Scam Timeline Mar’** Bought s** ultra| amount *.**lac (bill encl) Mar’** Started to get *-* green-pink lines. Apart from these display issues, I never faced battery or motherboard or any other technical issues like draining ...

Jan 08, 2026 by Dhanraj Mudaliar

Samsung - Samsung line on display after software update Open

I purchased a Samsung Galaxy S**+ mobile phone on **/**/**** for Rs.**,***.**. I have used it carefully and responsibly, without any misuse, damage, or modification. On **/**/****, the phone received an automatic software update from Samsung. ...

Dec 26, 2025 by Shruti Borkar

Samsung - REPAIR RUFUSAL FOR LAPTOP IN WARRANTY Open

I am writing to file a formal and urgent complaint regarding the unjustified denial of warranty service for my Samsung laptop, Model: Galaxy Book* **.** cm, Intel® Core™ i*, ** GB, Intel® Iris® Xe Graphics(Serial Number: Product Serial No....

Nov 13, 2025 by TARANG GARG

Samsung - Samsung delivered wet damaged upsidedown Package Open

Ordered ** inch Smart Monitor from Samsung.com official website on ** Sept ****. Order No : *********** First delivery was attempted on ** Sep ****, but the box was wet, so I rejected it. Next day raised a complaint with Samsung Support regar...

Oct 14, 2025 by Saifulgani Mandlik

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Questions about Samsung

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SAMSUNG India
6th Floor, DLF Centre,
Sansad Marg, New Delhi-110001

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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