Top consumer complaints in 2024 - Voxya Consumer Forum Online

Mobile Laptop Complaints

Mobile phone remains one of the most successful technological advancements in recent times. We can communicate with our loved ones just by a single touch. It is estimated that nearly every individual has at least one mobile phone.

Since mobile phone are so high in demands, fraudsters have found a new way of duping people of their money. They simply create fake websites which offer ludicrous discounts such as 90% off on mobile devices. People, however, thinking that this is such a cheap deal get complacent, and place an order from these websites.

Ofcourse, the mobile phone is never delivered but all their hard earned money vanishes into thin air. Alongside mobiles, laptop is another electronic device is which quite popular among the youth. You can have access to millions of data everywhere through it. We generally shop for mobiles/laptops from E-commerce websites or shop offline. But even from the most trust e-commerce website the customer sometimes receives a defective piece.

So what can you do if you have a mobile/laptop complaint?

How to resolve Mobile / Laptop Complaints in India?

1. Contact Mobile / Laptop Manufacturer
If the product is under warranty/guarantee period then contact the company to get it replaced or repaired. The defective product will be replaced with a new one by the company. However, many companies only offer warranties as it works best for them and saves them the pain of replacing every damaged device.

In this case, the product will be not replaced, however, it will be checked upon by the technician free of cost and the faulty parts will be changed but if the damage incurred is physical, it will not be covered under warranty and you will be asked to pay for repairing the part.

However, if you are past the warranty period and incur any damage to your mobile or laptop then you should visit the authorized service center of the company. The service center have a group of people who are specialized in dealing with mobile complaints. They will take up the damaged device and will send it for repair or in some cases will issue you a new device.

This process generally takes about a week or two. Normally there are 3-4 service centers in every city. If a part is defective they will offer a replacement, but will charge your for it. However, many times it has been seen that after servicing the phone/laptop it has encountered new faults/problem and the customer service are unwilling to accept it.

2. Send a Legal Notice
If you are unable to get yur mobile or laptop fixed and are not getting any resolution then the best option would be to send them a legal notice to resolve your complaint. You should engage an experienced lawyer to send legal notice to mobile / laptop company.

3. File case in Consumer Forum
If you do not hear back from the copany after sending legal notice or if they provide you insufficient resolution then it is best to approach your nearest consumer forum. You need not require any lawyer to file a case in consumer forum. You can do it yourself. But if you do not want to take the pain then we at Voxya helps in approaching the consumer forum by preparing the case documents to file consumer forum case. So what are you waiting for? File a Complaint today!

Most Common Issue Reported for Mobile Laptop Complaints

Repair issues

Bad customer support

Sound/speaker issue

Old laptop sold as new

No replacement

Deficient Service and Physical Damage to MotoBook 60 Pro (Motorola) ^Open

From day one of delivery, the laptop[motobook ** pro ] suffered from a manufacturing defect, specifically a green light flickering issue on the web camera. I promptly contacted motorola customer support team for a resolution. However, instead o...

Jun 04, 2026 by vikash kumar

Oneplus 13 R Issue with Service and Replacement Delivery (OnePlus) ^Open

I purchased a brand-new OnePlus **R smartphone via Amazon India on May **, ****, which was delivered to my address on May **, ****. Upon opening, the device was found to be Dead on Arrival due to an inherent manufacturing defect where the batte...

Jun 01, 2026 by Rajaram Reghuram

Motorola Edge 50 Fusion Permanently Dead After Official Software Update 16 Months Old Company Refusi (Motorola) ^Open

I purchased a Motorola Edge ** Fusion in January ****. After just ** months of use, my device completely stopped functioning in May **** following an official Motorola software update released a few months ago. The sequence of events: • Dev...

May 31, 2026 by Suryakanta Mohapatra

Unfair Trade Practice OnePlus Run 2 0 Brand refusing to honor legitimate winners (Oneplus Technology India Pvt Ltd) ^Open

In December ****, several of my family members participated in the OnePlus Run *.* contest. We played fairly and legitimately won high value prizes, specifically smartphones and tablets. In January ****, OnePlus officially verified all of our p...

May 16, 2026 by Aniket Choudhary

Warranty denial for zeb n24a monitor despite internal failure proof (Zebronics India Private Limited) ^Open

I purchased a Zebronics ZEB-N**A monitor (Serial No: ZDP**KV*****), which is currently under a *-year warranty. The monitor developed an internal panel failure. I have provided the company with digital metadata proof (timestamped photos) show...

May 15, 2026 by Surya Prakash R

Wrong and damaged laptop delivered (Flipkart) ^Open

I ordered an HP laptop with Intel Core i* **th Gen *****H processor from Flipkart. However, I received a completely different product with an Intel Core * ***U processor. The product delivered is not as per my order specifications and is also p...

May 13, 2026 by Khushi Gupta

Wrong and damaged laptop delivered (Flipkart) ^Open

I had ordered an HP laptop with an HP Intel Core i* **th Gen *****H - (** GB/*** GB SSD/Windows ** Home) **-fr****TU Thin and Light Laptop from Flipkart. However, the delivered product contains an Intel Core * ***U processor, which is completel...

May 09, 2026 by Khushi Gupta

Samsung Galaxy Ultra motherboard failure refusal of goodwill support despite premium device and NHC (Samsung India Electronics Pvt Ltd ) ^Open

Samsung Galaxy S** Ultra, a premium flagship smartphone purchased on **/**/**** for approximately ₹*,**,***, developed a sudden motherboard (PBA) failure under normal usage conditions. The device had no physical damage, no liquid damage, and ...

May 08, 2026 by MEHTA YOGESH ANILKUMAR

One plus open phone heating issue (One Plus ) ^Open

Dear Voxya Team , I want your assistance on new issue with One Plus ( please refer below correspondence in relation the One Plus Open device heating issue ). The phone is worth * lacs Rs and have a valid Insurance cover for which I paid R...

May 02, 2026 by Madhukant Sawant

Complaint Against Samsung for Manufacturing Defects Arbitrary Repair Charges and Exploitation of Co (Samsung) ^Open

To Whom It May Concern, I am filing this complaint against Samsung regarding my Galaxy S** Ultra (purchased October **** for **,***). This was sold as a premium flagship phone, but it has shown serious defects right after the warranty expire...

Mar 28, 2026 by Bijaya Pal

Consumer Complaint for Warranty Denial Service Misconduct and Damage to Samsung Galaxy Z (Samsung) ^Open

Dear Samsung Support, I do not agree with the closure of Case No. **********. The device (Samsung Galaxy Z Fold*) developed a screen flickering issue during the warranty period. The service centre incorrectly diagnosed it as a software issue ...

Mar 14, 2026 by PANAKKALA SAIBALRAM

MSI has put old used parts in my laptop without consent and informing the customer (Msi) ^Open

I purchased a brand-new MSI Katana ** HX in October ****. Out of my first three months of ownership, the laptop spent about a month and a half just sitting in repair, bouncing between an local authorized service center and spending another ** t...

Mar 08, 2026 by Harshvardhan Lila

Complaint Compensation Request RedmiBook 15 Pro Service Request Closed Without Resolution (Redmi India) ^Open

Dear Xiaomi India Support, I am writing to formally complain about the closure of my service request WOIN************** without resolving the issue on my RedmiBook ** Pro. My laptop’s inbuilt webcam is not working, and as instructed I v...

Mar 06, 2026 by ANURAG PAL

New Mobile Battery Drain (Samsuang) ^Open

I purchased a new smartphone in January **** along with an original charger. From the very first day of use, the device started showing abnormal battery drain. Even when the phone was kept idle, the battery percentage kept dropping unusually fa...

Feb 14, 2026 by Zahid junakiya

Vertical line on the display of my Samsung Galaxy Mobile (Samsung) ^Open

Last year, after a Samsung OS update, my device developed a vertical line on the display. Samsung acknowledged this as a known issue and replaced the screen free of cost at an authorised service centre. Unfortunately, after a recent official O...

Feb 07, 2026 by niketan rai

Software Update For Moto Android Version 15 (Motorola) ^Open

Dear Support Team, I am using a Motorola G** currently running Android **. As per the official commitment by Motorola, Android ** was expected to be rolled out by January ****. However, the update has not yet been released. I request an u...

Jan 31, 2026 by ANURAG PAL

Withdraw pending already dunned me hai (Namaste Teenpatti) ^Open

* din ho gya *** withdraw pending me hai kal bhi *** withdraw pending me hai app pe screenshot bhi de rhe hai koi reply nhi aa rha hai recharge kiye hai turant ho gya hai to withdraw me problem kyu kr rhe hai sir...

Jan 21, 2026 by Akashyadav

White Green Line issue on Samsung FE (SAMSUNG ELECTRONICS INDIA PRIVATE LIMITED) ^Open

I am writing to file complaint of the white/green line display issue that appeared on my Samsung handset (S** FE) immediately after a Samsung-pushed software update, despite the device being in proper working condition prior to the update. M...

Jan 05, 2026 by Nikunj Hirpara

Payment refund (Kunal Kumar laptop seller ) ^Open

Sir main kunal kumar laptop seller se ye laptop gorav kumar ne mujhe hp ka laptop dene ko bola tha mere se ***** ki payment bhi li jab mujhe laptop nahi mila naa mujhe payment refund diya gaya to in logo ne aapne phone band kar diya ...

Dec 31, 2025 by Gagan kapoor

Warranty denied without justification (Motorola) ^Open

I purchased a Motorola mobile phone which was under one-year warranty when the issue occurred. While using the device, the touch screen started malfunctioning intermittently and eventually became unusable. This is a functional defect and not re...

Dec 29, 2025 by Hardik Agrawal

Delay (Lenovo) ^Closed

I placed an order on the Lenovo official website on **.May.**** . The order has been stuck in “Order Received” status for over ** days. I contacted support multiple times, but they did not provide a proper solution. They mentioned “retrig...

May 05, 2026 by Paras

Defective product and delay in repair financial loss due to reliance digital (Reliance Digital) ^Closed

I am filing this complaint against Reliance Digital regarding a defective laptop and extremely poor after-sales service. I had purchased a laptop from Reliance Digital, which soon developed issues and stopped functioning properly. I raised a co...

Apr 22, 2026 by Sahil Jadhav

Worst Service No Delivery No Refund (Sangeetha Mobiles Private Limited) ^Closed

I placed an order for a Google Pixel *a (*GB/***GB) on **/**/**** (Monday), with Order ID *******. At the time of purchase, it was clearly stated that the product would be delivered within ** hours. However, I have still not received the item. ...

Apr 02, 2026 by Sandeep M

Money has auto paid to the app (Story TV app) ^Closed

On **st March **** I was using the app story TV and after closing after sometime I will see that from my account *** rupees are debited from my account...

Apr 01, 2026 by Praveen Kumari

My withdraw funds not recieve (Teen patti dhan ) ^Closed

dear sir my request my withdraw money is problem. app side dunned money saw. not send my account.I wait found ...

Feb 14, 2026 by BAMNIYA Hira jethabhai

Warranty products not replaced and no response from manufacturer (Geonix.in) ^Closed

I have bought * Geonix products through Amazon. None of their products have worked for a year. They have assured a warranty for * years and also got confirmation through their website. But now * items have failed and they are not even respondin...

Nov 21, 2025 by S.ARUNMATHI

Laptop service issue (Hrk Tec-serv Pvt. Ltd) ^Closed

I, had entrusted my laptop IdeaPad * **IAU* (Model: PF****KL) to your service center on ** August **** for resolution of flickering and display issues. At the time of submission to Ms. Ahaana, I was expressly informed that diagnosis charges ...

Oct 24, 2025 by Swapneel

Unfair Rejection of iPhone 15 TradeIn Despite Perfect Condition (Apple) ^Closed

I am filing a formal complaint regarding the mishandling of my iPhone ** trade-in during my recent purchase of an iPhone **. *. Diagnostic Test Results Conflict: • At the time of trade-in, Apple’s system rejected my iPhone **, assigning...

Oct 03, 2025 by Suman kumar

H 8m0m0 58 9b 9 0 a0 g 8 00 9h hg k2 k 8 0 27000 9h hg 8g g m 8g a0 58 9 k2 096287 09055 k (Dtdc Courier) ^Closed

.H *?&M'>*M%(* (*& > (?*>*@ *B /*> ** !A.*?/> .G !@@!@*@ *(@ *?/* ?/> >$> *H .H(G .K,>* +K( ?*@ @.$ *@,( ***** *H .H(G *G *(@ G .>'M/. *G !A.*?/> (?*>*@ *.& .K,>* (,****** ***** K ? *>G* *>!G ,?*MK** *@...

Aug 30, 2025 by Akshay Pandey

Firebolt smart watch defective (Firebolt Watch) ^Closed

My name is seakh saddam purchase firebolt smart watch but defected display out side light flash this product addres santoshpur thandarpara kolkaka pin ****** near washermollar moshjid. ...

Aug 17, 2025 by Seakh saddam

For warranty not providing (Fire boltt ) ^Closed

Company delay providing services. Ticket no *******. Please complaint ...

Mar 27, 2025 by Jyoti prajapat

Fake feedback contest (Poorvika mobiles) ^Closed

I had recently bought an iPhone during Diwali offer from Poorvika. They mentioned that everybody who takes part in the feedback contest will receive a gift. I am a old customer of them and I believed that but they are saying my feedback was not...

Nov 17, 2024 by Manisha

Not providing adapter (Lenovo) ^Closed

I bought Lenovo's gaming laptop named LOQ on ** Oct **** for rupees **,***. The laptop came with ***w Charging adapter which is not capable to charge this laptop because when i game on this Laptop plugged in, the battery depletes about **% in *...

Oct 23, 2024 by Sajad kv

Warranty not provided (Dizo ) ^Closed

I purchased a dizo smart watch from Flipkart, suddenly the watch touch not working , i tried to connect customer care via email, social media , mobile number for several times but they didn't respond....

Oct 10, 2024 by Sayed Hasan

K2 8 (8H.8) ^Closed

.G*> *H.* > .K,>* z* +?*?* K * .>* *B*M* *?/> %> >( *>, *K /> %> ?*G @ *(G **M*?* *G* ,**A* &?/> %> ** (M*K(G @ *(G > ,?* ***** *A*/> *?/> ,? .K,>* >*@ .G %>...

Aug 26, 2024 by Rameshwar Patel

Inconvenience amount rates (Mi 11 lite ) ^Closed

Mi stores not responding and telling different different amount to replace the display ...

Aug 26, 2024 by C ravi kumar

Manufacturing defect but not covering the product under warranty (Dell Inspiron) ^Closed

Due to manufacturing defects, Laptop's hinge is internally damaged just by daily normal use, it's under warranty but they're not covering it. When I agreed for fee based service they're charging money for the whole LCD, as normal student I can'...

Aug 22, 2024 by Abhijeet Mishra

Inwarrenty mobile not repaired or replaced since 22 days (Xiaomi India) ^Closed

Mobile submitted to Mi service center on **th July **** for Replace / Repair. Still it not resolved....

Aug 02, 2024 by Shridhar Prakash JK

Faulty product (Lenovo) ^Closed

The laptop in question has undergone multiple repair attempts, all of which have failed to resolve the ongoing issues. The specific problems include: - Persistent hardware malfunctions despite multiple onsite repairs. - Continuous failure o...

Jul 19, 2024 by Aniket Pandey

Misleading Advertisements By Lava (Lava International Limited) ^Closed

I saw all the advertisements in across lava social medias as no ads, no blot ware, no unwanted notifications. After I buyed the Lava Agni * *g and i was still getting the ads in YouTube. I contact to the support but no response. Please take nec...

Jan 26, 2024 by Dileep