Samsung India Electronics India Private Ltd
- Green line issue s20 mobile Open
Milan Krishna filed this complaint against Samsung India Electronics India Private Ltd on May 27, 2024
This is in reference to earlier Grievance No *******, when Samsung denied free replacement of the display which got vertical green line on its own. Samsung stated that it is not a issue of display and that it will cost Rs ***** for replacement (Job card attached). Facing due harrassement for the issue that was Samsung's fault in making defective display, I had to pay Rs ***** and get display attended. Now Samsung has accpeted its fault and has decided to replace the display free of cost basis as can be seen in links:: (https://timesofindia.indiatimes.com/technology/tech-news/samsung-free-screen-replacement-programme-for-select-smartphones-check-the-list-last-date-of-replacement-and-other-details/articleshow/*********.cms) (https://www.moneycontrol.com/news/technology/samsung-is-offering-free-screen-replacement-for-these-smartphones-key-details-********.html) (https://www.businesstoday.in/technology/news/story/samsung-introduces-free-screen-replacement-programme-for-galaxy-s-and-note-series-phones-with-green-screen-issues-******-****-**-**) (https://indianexpress.com/article/technology/mobile-tabs/samsung-free-screen-replacement-green-line-*******/) It is kindly requested to provide me refund for the same. Also compensate for the harrassment faced by me due to unfair practices adopted by Samsung India Pvt Ltd. REQUEST FOR REFUND AND COMPENSATION FOR UNFAIR PRACTICES
Service Centre: ********** - - Qdigi Services Limited Address: First Floor, Shop No. **, Community PHASE -*, NEW DELHI ******
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Samsung India Electronics India Private Ltd
Resolved
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