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Yatra.com (222/399)

399 Total Complaints
222 Total Resolved
55.64% Consumer Satisfaction

If you are searching for Yatra.com Review on internet then you have reached the right place. You can read the full Yatra.com Reviews here. Get answer to questions like if Yatra.com is real or fake? Yatra.com is legit or scam? if Yatra.com is safe? All Yatra.com reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Yatra.com so that it help others to make wise decisions. The Consumer satisfaction score of Yatra.com is 55.64% because out of 399 consumer complaints, only 222 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Yatra.com?

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Yatra.com - Hotel Booking Fraud Closed

I tried booking hotel from them .Amount was deducted from my account ..but i was not able to see any booking history under my account....

Oct 03, 2021 by Pinki Singh

Yatra.com - Booking not made but amount deducted Closed

I was booking a hotel from Yatra.com and I paid them ₹**,*** on website. But when I reopened the website the page showed error. My money was gone and no bookings were made. I tried contacting them but there was no response from their side....

Sep 17, 2021 by Gunit Kaur

Yatra.com - Unable to get refund for cancelled air ticket Offered Resolution

I booked tickets with yatra.com for my parents from Bangalore to Philadelphia. Due to Covid travel restrictions in April ****, flight was cancelled. I received travel voucher which I used it in October **** but due to ongoing pandemic, flight w...

Aug 28, 2021 by Bhavana Prabhakar

Yatra.com - Yatra is not refunding my money and not responding to my issue Offered Resolution

I booked a holiday package with Yatra on ** March **** to Andaman where Yatra mentioned that if the booking gets canceled because of Covid, I will be reimbursed ***% of my money in the form of Credit which can later be used against a new bookin...

Jun 28, 2021 by Anuj Rathi

Yatra.com - Unnecessarily Service fee charged by Yatra Closed

I booked flight from Hyderabad to Surat, where the flight got cancelled. They refunded partial amount and when i mail them they say's it is service fee charged. without traveling and no service provided how can they charge service, where as ind...

May 18, 2021 by SUNIL NELAKUDITI

Yatra.com - Refund of cancelled ticket Offered Resolution

I had booked a ticket for a connecting flight of British Airways from Bombay to Montgomery via London with British Airways' agent yatra.com (https://www.yatra.com/) vide Booking reference *************. British Airways had cancelled the fli...

May 18, 2021 by Ameya Pavaskar

Yatra.com - Refund not returned for flight cancellation by yatra com Closed

Sir i had booked flight through yatra.com in air asia for * may **** from new delhi to ranchi with PNR No. PUQE*V but i had cancelled the flight due to rise in covid cases in ranchi. Air asia had cancelled the ticket with ***% refund. I had con...

May 11, 2021 by Arpana singh bais

Yatra.com - Didn t get my refund from yatra Closed

Hi Team, This complain is regarding refund against PNR - *EMQGX. Reference Number :- ************* My flight got cancelled from the airlines side. It's been ** days approx and I haven't got my refund. I sent numerous mail but didn't...

May 11, 2021 by Ashish Kumar

Yatra.com - Cancel flight refund Offered Resolution

I have booked a air india ticket from Delhi to dehradun of ** August ****, pnr no. .ZCW*H.by YATRA.COM flight no.*I ***, the flight was cancelled due to bad whether. I haven't received the refund till now inspite of multiple mail to support.ya...

May 06, 2021 by KAMLESH KUMAR MAYWAD

Yatra.com - Flight cancellation not refunded by yatra com Closed

Yatra.Com Has Not Refunded The Flight (*st may **** flight) Cancellation Done On **th April ****. After Few Days I Sent An Email To Yatra.Com. That The Refund Has Not Still Been Done To Account So They Sent An Email Link Saying That I Have T...

May 01, 2021 by Mohan C Gurung

Yatra.com - Flight cancellation not refunded by yatra com Closed

Yatra.com has not refunded the flight cancellation done on **th may ****. After few days i sent an email to yatra.com. that the refund has not still been done to account So they sent an email link saying that I have to fill a reclaim refund...

Apr 30, 2021 by Mohan C Gurung

Yatra.com - Flight canceled and didn t got any refund from agent Offered Resolution

My flight from Goa-New Delhi was on **/**/**** but it was canceled by the airline and i was supposed to get quick refund from airline which they already did on **/**/**** to my agent which was yatra.com (unfortunately) Now i’ve been mailing/...

Apr 24, 2021 by Lakshya Singh

Yatra.com - Yatra com Refund not received and Therer is no response from Yatra com Closed

My bus Departure time is Today At **:**PM from Ahmedabad to Junagadh. My bus was cancelled by the operator and .I have requested for refund through email. However, I haven't received any response yet and also Refund Amount.Still There is no re...

Apr 21, 2021 by Milan Gondaliya

Yatra.com - Bank Details Submitted for Refund but till date refund not received from Yatra com Offered Resolution

Dear Sir, Booking ID : ************* As per email received from Support@yatra.com on dtd.**-**-**** regarding refund processed though NEFT and required bank details. bank details already shared for refund but till date not received refun...

Apr 13, 2021 by VISHAL PARMAR

Yatra.com - Flight Cancellation refund not received yet Offered Resolution

I had booked a flight on the night of **st march for the flight date of *st may for my brother in law from Mumbai to Gorakhpur. But cancelled it as he wanted to travel urgently on *st april. But Yatra.com has not refunded the amount till now....

Apr 11, 2021 by Mohan C Gurung

Yatra.com - Refund not processed into source account Closed

Yatra.com is not refunding the amount of tickets booked for Air Asia PNR S*MMVQ, P*F*NZ, WV**VY, J*YK*N, X*PZNH, Z**VJA. It is transferring all the amount to its wallet and not returning it to my source account. This is a fraud and I need my mo...

Apr 07, 2021 by Dhaval Maheshwari

Yatra.com - Refund not processed Closed

Yatra.com is not refunding the amount of tickets booked for PNR S*MMVQ, P*F*NZ, WV**VY, J*YK*N, X*PZNH, Z**VJA. It is transferring all the amount to its wallet and not returning it to my source account. This is a fraud and I need my money ba...

Apr 07, 2021 by Dhaval Maheshwari

Yatra.com - Refusal to amend short close hotel booking Offered Resolution

Ref Hotel Booking No. YAT**********, I had booked Hotel Hindustan International (HHI) Bhubaneswar from for * nights from March ** to March **, ****. I had come to Bhubaneswar as I had to take classes for MBA students from March **rd to March **...

Mar 24, 2021 by A R Chowdhury

Yatra.com - Bus never came Offered Resolution

Booked ticket on yatra.com to go from sonauli to lucknow on March ** **** for travel on March ** **** at **-**. We went to taxi parking to board the bus, waited there till **-** no bus came. Had to rent a car n go as we had a flight to catch fr...

Mar 18, 2021 by Tina shah

Yatra.com - Hotel booking through Yatra denied by Hotelier Closed

We had a Doctors’ appointment at Apollo Speciality Hospitals Vanagaram, Chennai. Therefore, we booked nearby hotel at Nestlay Rooms Vanagram, Chennai for the period **th March **** to **th March **** vide Booking Reference Number – ********...

Mar 15, 2021 by Shubhankar Das

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How to file a complaint against Yatra.com?

  • Go to "File a Complaint" page
  • Choose Yatra.com and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Yatra.com

Questions about Yatra.com

Ask questions about Yatra.com and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra.com?

Contact Yatra.com using the following phone numbers:

For domestic holiday complaint Yatra customer care number is 0120-6907410 (Working Hours :06:30-00:30)


For international holiday complaint Yatra customer care number is 0120-6907415 (Working Hours :06:30-00:30)


For hotel complaint Yatra customer care phone number is 0120-6907420 (Working Hours : 06:30-00:30)

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What is Yatra.com office address?


Yatra Online Limited
Gulf Adiba, 4th Floor,
Plot No. 272, Phase II,
Sector 20, Gurugram - 122008

Yatra.com
B2, 202, 2nd Floor, Marathon Innova,
Marathon Nex Kadam Marg,
Lower Parel (W), Mumbai - 400013
Maharastra

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What is Yatra.com customer care email?

For domestic holiday complaint Yatra customer care email id is holidayservice@yatra.com

For international holiday complaint Yatra customer care email id is intlservice@yatra.com


For domestic flight complaint Yatra support email id are support@yatra.com


For international flight complaint Yatra customer care email ID is intobservice@yatra.com


For hotel complaint Yatra customer care email ID is hotelservices@yatra.com

For rail, bus & cab complaint Yatra support email ids are rail@yatra.com, bus@yatra.com and cabs@yatra.com

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Where to find Yatra.com discount coupons?

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Who is the Owner / CEO of Yatra.com?

Dhruv Shringi is a Co-Founder and CEO of Yatra Online Pvt. Ltd.

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