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Samsung (273/634)

634 Total Complaints
273 Total Resolved
43.06% Consumer Satisfaction

If you are searching for Samsung Review on internet then you have reached the right place. You can read the full Samsung Reviews here. Get answer to questions like if Samsung is real or fake? Samsung is legit or scam? if Samsung is safe? All Samsung reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Samsung so that it help others to make wise decisions. The Consumer satisfaction score of Samsung is 43.06% because out of 634 consumer complaints, only 273 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Samsung?

If you are not satisfied with Samsung, file a complaint now:

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But before filing a complaint, you should

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b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Samsung - Replacement related Open

I am writing to express my frustration and disappointment with the Samsung *** cm (** inches) Crystal *K Neo Series Ultra HD Smart LED TV, model UA**AUE**AKXXL (Black), which I purchased on January **, ****. Initially, the display stopped wo...

Aug 01, 2024 by Shiv Shankar Dubey

Samsung - Faulty Product Delivered Closed

I bought a ***-litre Samsung Refrigerator from Reliance Digital, Vasai West Showroom on EMI. After * day of Installation, we noticed a dent on the fridge and the cooling was also not up to the mark. So I put up a complaint on Reliance's ResQ ap...

Jul 18, 2024 by Mohit Ramchandani

Samsung - Unjustified solution and poor response from Samsung and their Authorised Samsung Service Centre Open

I bought a Samsung refrigerator Model Ref No RT**B****BS/TL in February ****. The plastic hook outside the front door holding the handle broke recently. I visited Reliance Digital from where I bought the refrigerator and raised a service reques...

Jul 06, 2024 by Jeeshan Ali

Samsung - Package not delivered Open

They showed fake delivery attempt and deducted the cancelation fee. This I am making complaint from last * days....

Jul 04, 2024 by YOGENDRA PRATAP SINGH

Samsung - Not repaired Open

Submitted Mobile to the service center on **-**-**** at ongole. After that I received a Gmail from gowri.sp@partner.samsung.com(customer experience-manager Samsung Electronics on **-**-**** mentioning as *****/- total cost of Rs *****/- .On th...

Jun 27, 2024 by PUNUGOTI NAGA KIRAN KUMAR

Samsung - Samsung Fold 4 Insurance claim Samsung Open

I bought a Samsung Fold in May **** and submitted it to Sparkles Service Center Chandigarh on June * **** due to a black spot on the screen Despite having Samsung Care Plus Protection my claim was denied citing physical damage which I dispute A...

Jun 25, 2024 by Anil Kumar

Samsung - Samsung worst service Open

**Complainant Information:** - **Name:** Arjun Krishna - **Address:** ** sreegurusadanam kalarivathukkal valapattanam kannur ****** - **Mobile Number:** ********** - **Email:** arjunsara***@gmail.com **Product Information:** - **Prod...

Jun 18, 2024 by Arjun krishna

Samsung - Faulty device Closed

hello, I bought my smartphone in the month of October **** and in the month of January **** I observed that my phone is not getting latest update so I visited the nearest service centre of Samsung and they said that your phone is fine and they ...

Jun 16, 2024 by sameer

Samsung - Faulty TV Delivered Open

I purchased a Samsung TV, which has experienced multiple display issues since purchase. Twice, the TV developed lines on the display, requiring repairs by an authorized Samsung service center, each taking around ** days. The issue recurred a th...

Jun 15, 2024 by Abishek

Samsung - Mother board dead due to software installation Closed

On Saturday , I got notification from Samsung saying that , I have to install new software update !! And I downloaded the software later it asked to install the software I opted to install then , it showed it will restart after installing the ...

Jun 05, 2024 by Ethuri Lokesh

Samsung - Price match policy not followed by samsung india Open

I have taken samsungs tab s* fe plus On april **th , the *Delivery was supposed to be by.nd may but received the product in **th , I'm just five days after my Order, There was a price drop Of ***** rupees and plus **** charger was given free o...

Jun 02, 2024 by saumya g

Samsung - Delay in replacement of faulty product SAMSUNG 65 LED Closed

I had bought a **” SAMSUNG LED TELEVISION on **.**.**** in Jaipur. However, during installation of same by your service engineer on **.**.**, the display panel of TV was found defective. I was given assurance from your team that my TV woul...

May 23, 2024 by Anurag Jaiswal

Samsung - Withdrawal amount not received Closed

I withdrew **** and in parimatch they saying withdrawal amount have been credited to your account but I didn't receive the money ...

May 19, 2024 by Sravan

Samsung - Product not replaced 2 months passed worst handling of product by service agent as samsung service c Closed

It is related to an amount of Rs. *,***/- i.e for ear phones. But I want to raise this issue, because of no response or resolution from samsung service center (Jai datta technologies, visakhapatnam, Andhra pradesh). I went for replacement of th...

May 14, 2024 by M. Harshavardhan

Samsung - Faulty phone received Open

I bought a Samsung S**FE on **th March, since then my phone has gone twice to Samsung service center, *st time returned saying "software update done, all ok" and second time my phone still with them since **th April (almost a month) My complai...

May 09, 2024 by Preeti Handa

Samsung - Refund and Replacement of my TV Open

⁠Lack of response to product issue concerns since May *st despite repeated callbacks. No acknowledgment via Voice of Customer (VOC) platform. Misleading labelling of panel fault as a feature, dismissed as Moiré effect. Brochures don't men...

May 07, 2024 by Ansh Shah

Samsung - Refund and replacement of tv Closed

*. Lack of response to product issue concerns since May *st despite repeated callbacks. *. No acknowledgment via Voice of Customer (VOC) platform. *. Misleading labeling of panel fault as a feature, dismissed as Moir...

May 07, 2024 by Ansh Shah

Samsung - Sumsung smart Tv repaired But still Samsung didn t repair that product Closed

We have purchased Samsung smart tv from offline shop in pondicherry, after some years smart not work working, it's simultaneously switching on and off. I have raised Service request through samsung customer support. Still the problem didn't res...

May 07, 2024 by Vijay

Samsung - Gas leak from fridge Closed

The Samsung refrigerator gas is leaking from past ** hrs. I called the customer service and the person who came to check mentioned the problem is with the welding done of an item which was replaced just a few months back. He said I am supposed ...

May 02, 2024 by Thrupti

Samsung - My order not delivered 4 days after scheduled delivery date Open

I had placed the subject order for *.* ton Wind Free AC model AR**CY*AMWK on the ** th April **** refer to order number ***********.The scheduled delivery was scheduled for the **th April ****, but I have not yet received my order and NOBODY f...

Apr 23, 2024 by Raja Pattanur

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Questions about Samsung

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SAMSUNG India
6th Floor, DLF Centre,
Sansad Marg, New Delhi-110001

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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