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Samsung (273/634)

634 Total Complaints
273 Total Resolved
43.06% Consumer Satisfaction

If you are searching for Samsung Review on internet then you have reached the right place. You can read the full Samsung Reviews here. Get answer to questions like if Samsung is real or fake? Samsung is legit or scam? if Samsung is safe? All Samsung reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Samsung so that it help others to make wise decisions. The Consumer satisfaction score of Samsung is 43.06% because out of 634 consumer complaints, only 273 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Samsung?

If you are not satisfied with Samsung, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Samsung and write your complaint in detail

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4. Get refund / replacement / damages from Samsung


But before filing a complaint, you should

a. Contact the customer support of Samsung first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Find the contact details of Samsung to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

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Samsung - Useless product received Closed

I purchased the Samsung ** GB memory card and it is not working. Please do the needful....

Apr 06, 2019 by Rahul Rajore

Samsung - Memory card not working Open

** GB memory card did not process in my mobile. Please change other memory card or refund my money....

Apr 06, 2019 by Nallasivam kumarm

Samsung - Got corrupted product Closed

I just got the product and want to use it. But it's not working. It seems absolutely useless....

Apr 05, 2019 by Syed daud

Samsung - Damaged product received Closed

I ordered Samsung Evo grade * class ** ** GB memory card but the delivered product is not working. So kindly help in return my order and refund my money. ...

Apr 04, 2019 by KUSHAL KARAN MONDAL

Samsung - Fake product received Closed

The memory card of ** GB Samsung not working. Please help with this issue....

Apr 03, 2019 by Gaurav kumar

Samsung - Memory card is crushed Closed

I have purchased a ** GB memory card which is crushed. Please help to replace it....

Apr 02, 2019 by Awanish tiwari

Samsung - Delivered memory card is crushed Open

Memory Card is crushed please replace it....

Mar 30, 2019 by Awanish tiwari

Samsung - Damage product delivered Open

I ordered Samsung Evo plus class**, **GB memory card. Today **-**-**** ** minutes before it delivered to me but the memory card is damaged not working. I paid ***....

Mar 29, 2019 by Niyas Ahmed P

Samsung - Mobile screen damaged Closed

I bought the Samsung S* in September ****. It's only been * months and the screen got damaged. I went to the service centre but they said repair charges will be *****. They already charge so much for a phone and repair charges are so high. ...

Mar 04, 2019 by Shilpa Gupta

Samsung - Not satisfied with the company Closed

I purchased a Samsung galaxy s* on **th October ****. After * months its getting failure and customer service told me that it has liquid damage and physical damage and goes out of warranty. But I am not satisfied with that’s all. And the serv...

Feb 24, 2019 by Vipin verma

Samsung - Product change Closed

Purchase Samsung evo plus grade* class** **gb microSDXC memory card with sd adapter but product change by hp USB *.* flash drive. Please do something to change my product....

Feb 18, 2019 by Praeek Soni

Samsung - Dealer refused to give service for a Samsung micro sd card in warranty period Open

I baught a Samsung micro SD card * years ago from amravati at the time of purchase dealer said to replace if the sd card stop working. Now he refused to replace it and ask me to go to service center by myself and misbehaved withe me. ...

Feb 14, 2019 by Vijay Shrawan Kakade

Samsung - Issues with refrigerator Closed

Kindly note that I have brought a refrigerator at the end of April ****. Since from date of purchase, we are facing rattling noise. This rattling noise increases day by day so we have launched a complaint in November via complain reference nu...

Jan 25, 2019 by Ashish Ranasaria

Samsung - Delivered but wrong items in package Open

there was i will give order of samsung powerbank n samsung sd card.....then the parcel receive there was an mi powerbank n sd card didn't comes in parcel...

Dec 14, 2018 by Mohit jaswani

Samsung - Worst service and worst product Open

I would like to inform you that am Tamilarasan, S*+ plus customer I have been using this from past * months now my phone has a problem for the *nd time it's not getting charge I went to Samsung service center they said they don't have a standb...

Nov 29, 2018 by Tamilarasan

Samsung - Refrigerator not replaced Closed

I purchased samsung convertible refrigerator on **.**.****. Since the very first day I am having issues with it. The freezer door does not open again before *minutes and there is manufacturing problem in the drainage pipe. All the food items st...

Nov 24, 2018 by Narinder Sharma

Samsung - We are purchase new Samsung fridge and Samsung led TV on 3rd Nov 2018,but still not installed Open

dear sir/madam my name is kurva kumar .this month we are purchasing new Samsung fridge and TV but still nobody came to installed the fridge and tv. daily we are calling to customer care,customer care sending technician mobile no(**********/****...

Nov 10, 2018 by kurva kumar

Samsung - Flipkart cancle my order by giving me false reason Closed

I ordered at flipkart,the seller shipped my product but canle it before it deliverd to me my giving me false reason that,i ordered im bulk...

Nov 03, 2018 by Sukhjeevan singh

Samsung - Samsung uhd TV panel damage Closed

Purchased a uhd TV from samsung.the panel was damaged while shipping to India.We changed the panel at a cost of ***** rupees through authorized service centre, but after * months the replaced panel damaged completely.now they are saying warrant...

Oct 29, 2018 by Shafeeque

Samsung - Poor Customer Service Closed

I called Samsung customer support today to find out how I can get my cell phone screen repaired. The first person I spoke with, a technician named Carl, asked me about my race. He literally asked, "Do you have Asian blood in you?" Once I was...

Oct 28, 2018 by Ray Aguilar

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How to file a complaint against Samsung?

  • Go to "File a Complaint" page
  • Choose Samsung and write your complaint in detail
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  • Get refund / replacement / damages from Samsung

Questions about Samsung

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SAMSUNG India
6th Floor, DLF Centre,
Sansad Marg, New Delhi-110001

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

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As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

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