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Samsung (273/634)

634 Total Complaints
273 Total Resolved
43.06% Consumer Satisfaction

If you are searching for Samsung Review on internet then you have reached the right place. You can read the full Samsung Reviews here. Get answer to questions like if Samsung is real or fake? Samsung is legit or scam? if Samsung is safe? All Samsung reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Samsung so that it help others to make wise decisions. The Consumer satisfaction score of Samsung is 43.06% because out of 634 consumer complaints, only 273 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Samsung?

If you are not satisfied with Samsung, file a complaint now:

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4. Get refund / replacement / damages from Samsung


But before filing a complaint, you should

a. Contact the customer support of Samsung first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Samsung - Order was not delivered Refund still not received Open

I had made an order for Samsung Washing Machine on **-**-****. This was supposed to be delivered on *th Sep. However I had come to know that there was a delay from Samsung/Delivery partner by claiming that I was not available at the time of del...

Sep 12, 2023 by Varadharajan NV

Samsung - Samsung Fold 4 LCD not available with Co Open

Samsung fold * phone at service centre for a screen change under warranty since ** days and this is just postponing since then and now they need more ** days and that too they are not sure. Buying their most premium phone and getting the worst ...

Sep 10, 2023 by Ankit Garg

Samsung - Poor service of service centre Open

Calls are not being connected from phone .the service centre asked me to change sim from jio to airte...

Sep 08, 2023 by Gagan deep singla

Samsung - Samsung refrigerator not working from last 2 year Closed

My samsung refrigerator is not working from last * years. Many times I am complaining about it.always they give fake promises to me.i am mentally harassed by samsung.plz take action on MRR Electronic Kathua. MRR Electronic is also harassed me....

Sep 07, 2023 by Vivek Singh

Samsung - Regarding lines issue on the display after software update Open

Sir after software update , green lines started to appear on my mobile screen, I visited more than * smamsung service centre in past * months , initially they said orginal bill is required, second time they said product is out of warranty, now ...

Sep 03, 2023 by Shaik Sharuk

Samsung - Additional charge 472 Open

Sir my loan IDNo DMI********** Sunil Kumar my EMI **** for Aug ** not debited and additional charge *** applied. I paid ****.** through UPI on * Aug ** however additional charge *** yet to reflect for pay how can it possible....

Sep 01, 2023 by Sunil kumar

Samsung - Samsung Watch 6 Classic Defective product Open

I recently bought a Samsung watch * Classic LTE version on August **. I assigned vodafone ESim to use the LTE in the watch. When i use LTE the watch gets hot and goes into Airplane mode and this happens every few minutes which makes it unsuable...

Aug 28, 2023 by Anand KJ

Samsung - Exchange product not initiated Open

I received my order Samsung Galaxy S** Ultra *G on **-**-**** and since then Samsung has been asking days from me to initiate the exchange of the old product. Upon several follow-ups with their Customer Care, the response I get is they need som...

Aug 25, 2023 by ALI MUJTABA

Samsung - About lines appear on mobile screen after update Closed

Subject: Complaint Regarding Mobile Display Issue Post Software Update Dear Sir/Madam, I hope this letter finds you in good health. I am writing to express my extreme disappointment and frustration regarding a recurring issue I have been ...

Aug 24, 2023 by Amanxeep singh

Samsung - LINE ON MOBILE DISPLAY AFTER SOFTWARE UPDATION Open

LINE ON DISPLAY AFTER SOFTWARE UPDATION .I AM USING SAMSUNG GALAXY M ** MOBILE SINCE JAN-****.IT'S OUT OF WARRANTY NOW. ITS DISPLY COST AROUND RS ****.** I HAVE ONLY ONE GUILTY TO UPDATE THERE ON SOFTWARE .SAMSUNG SERVICE CENTERE DICLARE THAT I...

Aug 24, 2023 by NAIJO ANTONY

Samsung - Samsung Phone hotspot not functioning properly Open

Order ID *********** I had purchased a Samsung M-** mobile this year and it's in warranty, I'm not able to use the mobiles HOTSPOT facility since the beginning when I purchased the mobile. I have given it to the Samsung authorised Service cent...

Aug 19, 2023 by Apurva Uchil

Samsung - Samsung mobile not getting repaired under warranty Open

This is to draw your attention to my extreme displeasure with Samsung's consumer support service. I am sorry to see the miserable status of the support staff at the Samsung office. I've spoken with more than * team members so far, and none of t...

Aug 18, 2023 by Prashant Agarwal

Samsung - Washing Mashine repair cost charged by costomer care representative in warranty period and leave bas Closed

First of all I want service charged by me is back! I also want to replacement and my money back because of the Samsung Front door Touchscreen Washing machine engineered faultly! They leave a big hole in the base plate of the machine in the name...

Aug 14, 2023 by Dr Supriya

Samsung - After changing display in my samsung mobile within 15 days mother board is not working this happened Closed

I have got my display changed in my m**s mobile on **th july from the authorized service center, bhavnagar, gujarat. I paid Rs. **** /- for the same. And within ** days m mobile stopped working, on visiting the authorized service center they r...

Aug 09, 2023 by Ishita Badiyani

Samsung - Phone restart or hang issue Open

Hello, Mustafa from Udaipur (Rajasthan). I have purchased Samsung M**s * years ago. After that from last * months it is getting restarted automatically and even hangs. On contacting support care they are saying there is motherboard issue, but ...

Aug 08, 2023 by Mustafa Dalal

Samsung - Amount reduction from my account rs 128 Closed

I don't why monthly rs.*** reduction from my account.,without my permission ...

Aug 07, 2023 by Revathi alagappan

Samsung - Product defects Closed

Bought **inch tv from Dharwad Reliance digital store on April **th ****, now facing display panel issue and I need replacement for the product. But no response from Reliance digital employees and store. Please try to help me in this. Waiting fo...

Jul 31, 2023 by Nivedita Hiremath

Samsung - Display got damaged due to their new official update Open

I am using a Samsung S** Plus mobile which I bought in October ****. Recently I updated my mobile to the latest security patch which was officially released and after that update, my mobile display started getting vertical colour lines. I took ...

Jul 29, 2023 by Sai Pavan Kalyan

Samsung - Samsung the frame 55 scratched tv deliver and 9 month old manufacturing Closed

Sir, I have purchased samsung the frame **” tv on **-**-**** from samsung smart plaza kantinagar delhi.They have delivered me a scratched TV. And now they are holding back from returning it. I have also sent mail to the company, but t...

Jul 21, 2023 by Rashmi kant

Samsung - LED replacement Closed

I bought LED from. Croma sector ** Panchkula, Haryana on **th Feb ****. It is showing display problem. The Samsung service engineer visited and told that it is due to damage done to panel. He is admitted that screen is spotless. Now he says tha...

Jul 15, 2023 by Swarn Lata Arya

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Questions about Samsung

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SAMSUNG India
6th Floor, DLF Centre,
Sansad Marg, New Delhi-110001

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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