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Samsung (273/634)

634 Total Complaints
273 Total Resolved
43.06% Consumer Satisfaction

If you are searching for Samsung Review on internet then you have reached the right place. You can read the full Samsung Reviews here. Get answer to questions like if Samsung is real or fake? Samsung is legit or scam? if Samsung is safe? All Samsung reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Samsung so that it help others to make wise decisions. The Consumer satisfaction score of Samsung is 43.06% because out of 634 consumer complaints, only 273 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Samsung?

If you are not satisfied with Samsung, file a complaint now:

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But before filing a complaint, you should

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b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Samsung - Refund or replacement for ongoing back light issue of tv Closed

from last month observed same problem * times but not resolved by SAMSUNG engineer. product under warranty i want replacement or refund i don't want to Repair the product. ...

Oct 12, 2025 by Ravi mewada

Samsung - 3 phones back to back flickering issue Closed

I had purchased s ** mobile phone and it started flickering after *months ,when I went to service center as the product was under warranty still the team denied and asked me to pay ***** for the repair and they are making excuses for althat it ...

Sep 26, 2025 by Kriti jain

Samsung - Samsung TV Display issue Open

*. We had bought a Samsung ** inches QLED TV, suddenly it started developing black lines on screen with out any external damage. *. We request service centre for the check, but without doing any check internally they directly said that tv pan...

Sep 18, 2025 by Chetan Sangule

Samsung - Fake samsung charger received Open

I received fake samsung ** w charger which i confirmed from samsung service centre.but they are not refunding the amount saying it is original product..so I want refund of the charger ...

Sep 01, 2025 by Syed imtiyaz hussain

Samsung - Problem not resolved Closed

Sir, I have lodged a service request regarding the repair of my samsung refrigerator for which the company deputed a service engineer to get the refrigerator repaired. They changed the compressor of my refrigerator and made some minor repairs ...

Aug 25, 2025 by Junaid Shamas

Samsung - Urgent Redressal Required Defective Samsung Galaxy Repeated Service Failures Open

I am writing with deep frustration regarding my Samsung Galaxy A**, which has been defective since day one. The device suffers from freezing, unauthorized touch response, and severe *G connectivity issues (upload speeds near zero despite good d...

Aug 22, 2025 by Krish Raj

Samsung - Smartphone repair Open

The authorised Samsung Smartphone service centre in pathanamthitta is not repairing my phone. They are not showing the urgency since this phone is in warranty period. Hence making such excuses like parts not available. Please enquire....

Aug 20, 2025 by Mahesh Gopinath Pillai

Samsung - Greenline issue on the display caused due to software update needs to be replaced free of cost Open

To:The Hon’ble Consumer Disputes Redressal ForumCuttack, Odisha Subject: Formal Complaint Against Samsung India – Green Line Display Defect After Software Update on Out-of-Warranty Device Respected Sir/Madam, I am submitting this formal ...

Jul 31, 2025 by BIBHU PRASAD PANI

Samsung - Green line on display Samsung after latest software update Closed

I would like to raise a complaint regarding my Samsung Galaxy S**, which I purchased on ** March **** and for which I had created a job sheet at the service center.After the latest software update, a green line suddenly appeared on my phone’s...

Jul 11, 2025 by Sreelakshmi Suresh

Samsung - Sam battery order lost money no response Open

Product Quantity Cost Order ID: #******* Order date: **/**/****, **:** Status: Paid Premium Original Battery For Samsung Galaxy S* Plus (EB-BG***ABE) ****mAh (* Year Warranty) Code: PID********_AB** * item(s) ₹*,*** Total: ₹*,...

Jul 09, 2025 by dr Narendar Reddy Jeendru

Samsung - Misleading claim made by samsung led to a loss Open

I bought a Samsung S** Fe on **th October ****. Samsung claims that the phone comes with IP** rating, which says that if the phone is in water for ** minutes there has to be no issue in it. But unfortunately my phone was in water just for ** m...

Jun 30, 2025 by KARAN VERMA

Samsung - Dented Article delivered Closed

I procured a double-door refrigerator of Samsung [the details of which is provided through the bill, as attached herewith) in the name of MADHURI SAMANTA DAS from the show-room of KHOSLA ELECTRONICS, DUTTAPUKUR and the article was delivered at ...

Jun 29, 2025 by MADHURI SAMANTA DAS

Samsung - In Warranty service not provided Open

My samsung freedge having compressor warranty of ** years but service centre denied to replace compressor and demanding for additional charges....

Jun 03, 2025 by Rohan shrikant todkar

Samsung - Samsung Fraud Closed

I purchased new Samsung M** phone from samung website. When I noticed issue I contacted online support team but they didnot registered my complaint and start doing delaying. Later they register but start saying me to visit sertvice centre and c...

May 20, 2025 by Shubham Raj

Samsung - Extended warranty Open

The issue is regarding extended warranty which was done by installation agent but i had int got any extended policy updation details. I had ordered samsung washing machine on jan **th **** and installation was done on jan **th at that time ihad...

May 12, 2025 by Gedala prudhvi

Samsung - Used and damaged Mobile Open

I received my order in a used and damaged condition. The product seal was already broken upon arrival, and there is visible damage on the upper right corner. Additionally, the USB cable was found outside the brand packaging, which further indic...

Apr 23, 2025 by Adesh Dilip Chaudhari

Samsung - Internal defect of refrigerator freezer and customer care is not supportive to resolve Closed

Here is a brief summary of my case: On **th February, I raised a service request (**********)regarding my refrigerator with Samsung customer care, which was purchased in September ****. On **th February, a service engineer visited my home a...

Mar 12, 2025 by Phanindra

Samsung - Defective Product given Closed

Samsung, it is being too much I am getting too much irritated. I bought a laptop for my kid and as it arrived my kid said that the laptop was faulty so we complaint to Samsung about this issue and samsung took an online test and the online engi...

Feb 27, 2025 by Abhijit Chakole

Samsung - Samsung ultra device went into boot loop after 6 1 One UI update Open

I have got a software update for my Samsung S** Ultra mobile on *th November and once i have updated the One UI to *.* version, my phone became slow and started freezing and went on to auto restart. Later I have visited the service center and ...

Feb 19, 2025 by Dileep kumar

Samsung - Mobile Device Display Damaged By Company Closed

I went to samsung service center for getting Network issues so they inspect my device and give me quote of *.*k to change anteena device something my device is working good except network issue so i tell him to do whatever you want and they don...

Dec 11, 2024 by Sardar Rehan

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Questions about Samsung

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SAMSUNG India
6th Floor, DLF Centre,
Sansad Marg, New Delhi-110001

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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