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Samsung (273/634)

634 Total Complaints
273 Total Resolved
43.06% Consumer Satisfaction

If you are searching for Samsung Review on internet then you have reached the right place. You can read the full Samsung Reviews here. Get answer to questions like if Samsung is real or fake? Samsung is legit or scam? if Samsung is safe? All Samsung reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Samsung so that it help others to make wise decisions. The Consumer satisfaction score of Samsung is 43.06% because out of 634 consumer complaints, only 273 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Samsung?

If you are not satisfied with Samsung, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Samsung


But before filing a complaint, you should

a. Contact the customer support of Samsung first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Samsung

Find the contact details of Samsung to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

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We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Samsung - Mobile repair Open

Sir, my mobile Samsung j* pro display get black spot on it.. Without any physical damage or liquid damage... The service centre of Samsung... Or not repairing it under guarantee... Please help... **********... And the display is broken after ...

Sep 12, 2018 by Saurabh kumar

Samsung - Not fulfilling their warranty promises Open

Hello, With so much disappoinment i am going to share my one of the worse experience ever with samsung product. This can not be hide that i had a great faith on samsung but after one experience my perception gets wrong. I had purchased a new mo...

Aug 19, 2018 by Vaishali sharma

Samsung - Warranty related issues Open

Hello, With so much disappoinment i am going to share my one of the worse experience ever with samsung product. This can not be hide that i had a great faith on samsung but after one experience my perception gets wrong. I had purchased a new mo...

Aug 17, 2018 by Vaishali sharma

Samsung - ACwith manufacturing defect Closed

I purchased an AC from Samsung which came with a manufacturing defect. Service centre guys tried to make it work but it doesnt works. They are not responding now...

Jul 17, 2018 by Parasdeep Singh

Samsung - Ac Not Cooling Open

I Purchased A AC About * Month Ago, And It Is Not Cooling From When I Purchased, I Complaint Customer Care About **-** Times, But No Solution I've Got. I Want My Mo...

May 03, 2018 by Ashish Kori

Samsung - Need my refund as soon as possible Closed

every phone of samsung is launched at stores but a new model samsung a*plus has been launched online at amazon.com as amazon exclusive if we have not seen the phone properly and with its best fractures we booked it from samsunng.com as it wa...

Feb 28, 2018 by GEETHESH JAIN

Samsung - Damaged Product Closed

We have bought the Refrigerator from the Samsung Dealer (Shah) on **th March, **** with full cash settlement. Within completion of * year the refrigerator has faced major issue as GAS filling problem. Due to this problem we have extended our w...

Feb 08, 2018 by Prakash Raja M

Samsung - Defective Mobile Handset S7 edge Closed

To, The CEO, Samsung India Electronics Pvt. Ltd. **th to **th Floor, Two Horizon Centre, Golf Course Road, Sector-**, DLF PH-V, Gurgaon, Haryana – ****** Dear Sir, Subject: Defective S* Edge Mobile complaint I bought Samsung S* ...

Oct 17, 2017 by Gaurav Khandelwal

Samsung - No delievery, one month passed Closed

I have purchased samsung s* last month. And more than a month has been passed that i have ordered its wireless charger i.e on **august ****,but not received till today. Tried sending many mails to company but only reply comes from there system ...

Sep 19, 2017 by Anshul dureja

Samsung - Defective product Closed

I purchased Samsung *.* ton ac on ** April ** and it's dead on **.**.**. till now company not repaired, replaced nor refunded....

May 29, 2017 by anand gupta

Samsung - Air conditioner problem Closed

I have purchased Samsung air conditioner on March ****..my grand father health problems the doctor recommended to take completely bed rest on below ** temperature.. But the air conditioner is not working on last **/*/**** I have been complaint ...

May 27, 2017 by ranjith chinna

Samsung - Mobile Phone damaged while given for repair Closed

*** Issue *** : There was a problem with the bottom panel of my A* mobile ("Home" & "Back" keys) not working. Rest everything was absolutely fine and working. I took it to the Samsung authorized service center in BTM Layout Bangalore (Pristin...

Mar 06, 2017 by DIPTIMAN BOSE

Samsung - Defective Television Open

To Whom It May Concern: I am contacting you after over two months of unsuccesful attempts to resolve my issue with the Samsung company. I purchased a very expensive Samsung tv for * lakh and TenThousand rupees ($**** dollars) less than thr...

Feb 18, 2017 by Rinu Reghuthaman

Samsung - Faulty mobile phone and no proper support given. Closed

I had bought a Mobile phone on **/**/****. It is a Samung J*(****), and from the *nd month of buying I was favcing a lot of problem with my touch screen (LCD). So I visited the nearest Service Center in my City. And there a Job Sheet was create...

Jan 19, 2017 by Smit Asarawala

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How to file a complaint against Samsung?

  • Go to "File a Complaint" page
  • Choose Samsung and write your complaint in detail
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  • Get refund / replacement / damages from Samsung

Questions about Samsung

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How to contact Samsung?

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What is Samsung office address?

SAMSUNG India
6th Floor, DLF Centre,
Sansad Marg, New Delhi-110001

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

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As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

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