Pepperfry.com
- Unsatisfactory services by Pepperfry Open
Azkia Aarif filed this complaint against Pepperfry.com on Dec 24, 2019
I ordered a bed from Pepperfry in September'** for my parents however it couldn't get assembled then and we eventually got it assembled in December. Please note that during delivery we had gotten the details of the assembly guy from the delivery personnel but had to get it assembled on our own since the assembly executive was not available during the convenient time. The headrest of the bed developed cracks within ** days of assembly that too when the bed was not being used. The customer care service calls it as wear and tear and doesn't give a proper explanation to what wear and tear is.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Pepperfry.com
Resolved
Frustrated? File a Complaint
OYO
"OYO has initiated a full refund within no time, only because of your help Voxya. Thanks a lot for the support."
Roshin A Rahman
Related Complaints
Pepperfry.com - Received Damage Product S Closed
Hi Team, I am writing to report that I received my order today in damaged condition. While I have ordered several products from you in the past without issue, I am very disappointed with the state of this delivery. Please find the details...
May 08, 2026 by Riyazahmed M Balbatti
Pepperfry.com - No replacement refund for wrong sofa delivered by pepperfry com Closed
I had purchased a sofa from pepperfry.com by visiting the store in Whitefield Bangalore. The sofa what i received is wrong one compared to what i purchased. the same i had reported to store manager on same day(*th Aug.****) itself when the sofa...
Sep 04, 2024 by Raghuram Ganjikunta
Pepperfry.com - Refund not processed Closed
I received damaged product from pepperfry, so raised the return request on *st September, the package was picked-up by Delhivery guy on *th September and pepperfry, case Manager Vibhuti Naik, said the moment package will be picked-up, they wil...
Sep 10, 2023 by Jai Shankar Giri
Pepperfry.com - 100 nights trial mattress fraud Closed
Pepperfry refuses to return the Sleep Company's *** days free trial mattress worth *****. The mattress does not wear any damage and keep under the mattress protector. I used it for ** days and want to return it....
Jun 11, 2023 by Pawan Koshta
Pepperfry.com - Defective product Closed
I bought a table last summer from Pepperfry online (Order ID-SKU ID : *********-FN*******-P-WH*****, Order Date: ** July ****) and it has been developing some white patches on the table top (attached pics). Request item to be serviced as it i...
Apr 22, 2023 by Pranav Audhkhasi
