File a Complaint against Amazon
1
Case Details
2
Personal Info
3
Resolution
Amazon
If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.59% because out of 1057 consumer complaints, only 429 are resolved.
Records save successfully
How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Amazon - I have ordered a pack of two received only one and Amazon refuses refund Open
I placed an order on Amazon.in for Pexpo Flamingo ISI Certified Hot & Cold Flask (Pack of *) under Order No. ***-*******-******* and paid a total amount of ₹**** (including taxes) on ** December ****. Upon delivery, I received only ONE fla...
Jan 04, 2026 by Pranamika Bora
Amazon - Prepaid Amazon Prime Order Undelivered Refund Blocked Misleading Delivery Promise Open
I am a paid Amazon Prime member (₹***/year). I placed a prepaid order on **th December for a battery-operated kids car as a gift for my *.*-year-old child, trusting Amazon’s Prime fast / one-day delivery promise. The promised delivery da...
Dec 24, 2025 by Prakash R Radha
Amazon - Old used mobile sold as new phone Closed
I purchased a samsung mobile on amazon on **/**/****. It showed display issue and i went to samsung authorized service centre on **/**/** and i was informed that as per IMEI details, the phone is a old phone and is out of warranty. I informed a...
Dec 22, 2025 by Rajesh Choudhury
Amazon - Receive empty package from Amazon Open
I purchased a item(poco C**) from Amazon but when I receive it and open it I see my phone isn't in the box I receive only adapter, charger cable and others accessories ...
Dec 19, 2025 by Rakesh bhati
Amazon - Wrong product received No replacement or refund Closed
I received a wrong product from amazon marketplace. They refuse to acknowledge that wrong product was sent and are not providing replacement or refund....
Dec 08, 2025 by Maitreyi Singhvi
Amazon - FRAUD from Ecommerce giant Open
On *nd October ****, I ordered a *-gram gold coin (Order ID: ****-*******-*******) via Amazon . The order was delivered on *th October through Blue Dart , but to my surprise, the parcel contained only * gram of gold instead of * grams. I immed...
Dec 03, 2025 by Shivani Mishra
...
Dec 02, 2025 by Sudhir Sirohi
Complainant: Abhijit Dwibedy Amazon Account Name: Abhijit’s Amazon.in Delivery Address Area: Debagarh, Odisha, PIN ****** Platform: Amazon.in (E-commerce entity) --- *. Details of Orders & Transactions Order *: PRITIIsree Wo...
Nov 24, 2025 by Abhijeet Dwivedi
Amazon - Payment of Rs1378 not credited in my Amazon pay balance Closed
Dear sir, My cancellation refund of Rs-**** not received in my Amazon pay balance. I have purchased online through Amazon a product and cancelled the product due to not shipping in time. I have cancelled the product on **-**-** but my refund i...
Nov 18, 2025 by Rupesh Kumar
Amazon - Refund not provided Open
I had purchased two air conditioner (AC) units from Amazon India on **nd September ****, for a total amount of ₹**,***.**. As per the order details, the products were supposed to be delivered by *st October ****. However, the items were no...
Nov 07, 2025 by Rohit Markam
Amazon - Received a different item and company denying refund replacement Open
I ordered Isopure Whey Protein Isolate Powder (Dutch Chocolate flavour) from Amazon on **th October ****, and the order was delivered on **nd October. When I checked the product on **th October, I found that the item I received was completely w...
Nov 02, 2025 by Rohan Gupta
Amazon - Pre activated phone delivered Open
I have ordered * samsung S** phone from amazon on **th october, ** which was delivered on **st october, **, On checking it's activation date it was activated on *th oct,** which is pre activated phone delivered by seller listed on amazon. On re...
Oct 26, 2025 by sumit jeswani
Amazon - GOBOULT Not working Open
I had bought GOBOULT W** True Wireless in Ear Earbuds from amzon and it was not working I asked for a ruturn but they didnt give me waited for ** days with no luck then I asked for refund that time they call from internation number Like +** ** ...
Oct 14, 2025 by Santhosh Varghese
Amazon - Purchased a Nokia Mobile From Amazon which is dead within 3 months from purchase Open
Purchased a Nokia basic phone from Amazon. Order no ***-*******-*******. Phone is Dead, not working within * months from the date of purchase. Now neither Nokia not Amazon is taking responsibility for this. Atlast amazon raised a ticket (ticke...
Oct 12, 2025 by Arnab Banik
Subject: Urgent: Wrong Product Received & Repeated Pickup Failures – Request for Refund (Order No. ***-*******-*******) on Amazon I am writing to report a serious issue with my recent order (Order No. ***-*******-*******) on amazon plac...
Oct 11, 2025 by Murtuza
Amazon - Property damage by Amazon Open
On ** July ****, I purchased ANTICO WOODENIA ** Inch Sheesham Wood Veneer Extra Thick Floating Wall Shelf | Wall Mount from Amazon.in (Invoice attached), along with an add-on installation service. The installation was carried out on ** July ***...
Oct 09, 2025 by Siva Krishnan
Amazon - Automatically Returning my online order without asking Closed
Amazon tried to reach me only once and automatically Returning the product without even informing me ...
Sep 30, 2025 by Asmita Rasal
Amazon - Package delivered late turned out to be damaged Delaying for the pickup Open
I recently had the worst experience from an e commerce website. Which is amazon, I bought an Elica chimney worth ***** They told me it will be delivered in * days. Yet it took them ** days plus to deliver the chimney. After the delayed ...
Sep 20, 2025 by Dhaivya buch
Amazon - Package is not delivered but it showing it delivered Closed
Order id ************ I have order the these * items HORNBULL Denial Brown Leather Wallet for Men | Wallets Men with RFID Blocking | Mens Wallet Leather EXOTIC Women Feminina Solid Top Handle Tote Hand Bag although it's paid order but It...
Sep 16, 2025 by Kanak Gour
Amazon - Cheated by Amazon Open
I am writing to formally escalate a very serious issue regarding my order placed on *th August. The order included ** items, one of which was a high-value graphics card intended as a birthday gift for my son. Unfortunately, that specific item h...
Sep 04, 2025 by Neel Kant
Are you Amazon?
Are you Lawyer?
Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
Submit a new Question
File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.
Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.