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Amazon (429/1053)

1053 Total Complaints
429 Total Resolved
40.74% Consumer Satisfaction

If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.74% because out of 1053 consumer complaints, only 429 are resolved.

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How to resolve Amazon complaints online

If you want to complain about a problem that relates to Amazon, you have reached the right place.

File a Complaint now and let our experts help you in taking legal action and getting resolution :


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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon?

If you are not satisfied with Amazon, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon


But before filing a complaint, you should

a. Contact the customer support of Amazon first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon

Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

Social Network

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Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.

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Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.

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Amazon - Item missing Closed

I hve placed a gold coin and inside the package gold is missing. They ask me to wait till *th I have waited now they aren't refunding my money. And stating it was delivered on time with intact. Yes they have delivered but inside the box nothing...

May 09, 2024 by Priya

Amazon - Product missing Closed

On March **, I ordered * quantities of Kolar mosquito net from amazon of amount *** each which were delivered on April *, and I was charged **** rupees. However, I received only one quantity. When I tried to initiate a return, their delivery ma...

Apr 24, 2024 by Pramod singh

Amazon - TV Installation not done and no customer support Open

This is with reference to a TV purchased from Amazon on **th April ****. I was promised a call back for TV installation within ** hours and install in ** hours. Its already more than * days still no one contacted to install TV. amazon custom...

Apr 22, 2024 by Rishabh Mittal

Amazon - Amazon cheats members stating genuine reason to return a non returnable item Closed

Hi, my call was transferred to * different people regarding returning an item that is a door hanger with hanging hooks. The top part of the hook is made for hanging on the door and it doesn't allow to close the door at all. Amazon told me to se...

Mar 23, 2024 by Alan Abraham

Amazon - Package not delivered Open

The product : Sony Playstation Console was to be delivered along with * other products in * shipment. The delivery person came to deliver * of the * products and took delivery OTP from my wife saying the third product will be delivered by a dif...

Mar 20, 2024 by Ishaan kaushal

Amazon - Received Fake Perfume from Amazon in Open

Received Fake Paco Rabanne *** ML Perfume from Amazon . When i communicated same to Amazon they denied helping out . Even after multiple calls and emails still no resolution. I have ordered Paco Rabanne Phantom Perfume ***ML from Amazon on **...

Mar 06, 2024 by Sushant Gupta

Amazon - Amazon Wrong item delivered Open

I Booked a SKY BIRD FOLDABLE DRONE on **th Feb and received one wrong packet on **th Feb **** at **:** PM,At time of open the box i made a video of sealed box and found that Item was wrong delivered ( Video Attached for your reference ),Immedia...

Mar 05, 2024 by CHANDAN KUMAR GUPTA

Amazon - Refund not received Open

I order Boat headphones (order no - ***-*******-*******) which I returned on **st Jan; because the item looked kinda big on my head and also seeing the packaging it seemed like someone had already open it before. The delivery guy clearly inspec...

Feb 12, 2024 by Inderjeet

Amazon - Fraud and Cheating Open

I had ordered a smart watch from amazon.com. Instead of the watch i received a different brand headphones. Watch details : Fire-Boltt Newly Launched Vogue Large *.**. Item received: JBL HEADPHONES MODEL NUMBER: JBL.ENDURRUNBTBLK ORDER DAT...

Feb 09, 2024 by Sandeep Gupta

Amazon - Delevery boy missbehave Closed

Delevery boy missbehave with us. And dont accept return and abuse us etc. ...

Feb 08, 2024 by Hannan khan

Amazon - Package not delivered Open

I ordered a educart test series from Amazon and they said they will deliver it in * days now today I needed it urgently and they cancelled it without any permission of mine and when I talked about it they were pretty rude and not ready to talk ...

Feb 06, 2024 by Mitali Modi

Amazon - Misleading advertisement substandard product delivered Open

I purchased V**R PJ*** Portable and Compact Mini Projector (Product Page link- https://www.amazon.in/dp/B*C**JH*TK?ref=ppx_pop_mob_ap_share) from Amazon on Jan **st, ****. The same was delivered to me via Blue Dart Courier Service vide Way Bill...

Jan 26, 2024 by Ayush Trivedi

Amazon - Package not delivered Closed

Company - amazon Product - mobile Order Number- ***************** Date of Purchase- ****-**-* email-ashok***@gmail.com delever date-****.*.** pov- I had purchased a mobile from Amazon on January * for Rs. *****. The delivery date to the January...

Jan 25, 2024 by ashok kumar

Amazon - Package not deliveried Closed

I Ordered NCERT Biology Textbook For Class - ** Latest Edition as per NCERT/CBSE from a shopping site known as Amazon . As Told by the amazon delivery of the product was to be done by *th JAN-****. As I can track my product it was at Kolkata...

Jan 07, 2024 by Rushikesh Nandkumar Jakapure

Amazon - Item missing in the package Closed

I have ordered my sony wf-c***n airbuds on Amazon on December **,****.but I got an sony box on December **,****.but I can't find the sony airbuds inside the package.I also informed the delivery person about this at the time of delivery itself.B...

Jan 03, 2024 by Tharun Anand

Amazon - Refund Not Given Closed

Refund nott given by the company for defective product....

Dec 26, 2023 by Rekha yadav

Amazon - Sent Duplicate Product to a Senior Customer Open

Hello All, I am writing this email with utmost dissatisfaction related to a fraudulent activity done by a seller via Amazon. I order a hair oil name KPN Neelibringadi Hair oil on **Oct and the product was delivered on ** October ****. ...

Dec 25, 2023 by Anjana Nair

Amazon - Package not delivered Open

Delivery Agent refused to deliver package at door step. However all other delivery agent deliver item at given location of NOIDA sector **B. Delivery agent marked item as rejected by customer, which is totally false. This resulted in wastage of...

Dec 20, 2023 by AKHILESH JAISWAL

Amazon - Shows another item in lieu of desired item which is look likee same like Closed

Sir/madam I had decide to purchase a new smart watch of fire bolt expedition inspiring some add and reviews which has been showing some social media. So I have a look on Flipkart which showed currently unavailable and then i have another optio...

Dec 18, 2023 by Rahul KG

Amazon - Product not returned by Amazon Closed

i ordered a product (realme buds air * neo) on * December ****. After some days i realised that the colour of the product is not good enough so i decided to replace my item, replacement policy was available for *days and i requested before the ...

Dec 16, 2023 by Tarun meena

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How to file a complaint against Amazon?

  • Go to "File a Complaint" page
  • Choose Amazon and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Amazon

Questions about Amazon

Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Amazon?

1800 3000 9009

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What is Amazon office address?

2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052

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What is Amazon customer care email?

cs-reply@amazon.in

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Where to find Amazon discount coupons?

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Who is the Owner / CEO of Amazon?

Jeff Bezoz

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Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

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Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

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