File a Complaint against Amazon
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Case Details
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Resolution
Amazon
If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.78% because out of 1052 consumer complaints, only 429 are resolved.
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How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
I ordered a MILTON Expression Gift Set from Amazon. However, I received only one item (bottle) instead of the complete gift set. During return pickup, the pickup agent refused the return because the system showed * items, while I had received o...
May 21, 2026 by nagaratna R
Amazon - Damaged product delivered and repeated false status updates by Amazon Open
I placed an order on Amazon for a Talking Tom Cat toy on ** April ****. Original Order Number: ***-*******-******* Replacement Order Number: ***-*******-******* The product was delivered on * May **** in very poor condition. The outer pa...
May 09, 2026 by Prakash R Radha
Amazon - Received different phone in the place of oneplus 15 Open
I placed an order on Amazon (Order ID: ***-*******-*******) for a OnePlus ** smartphone. The product was delivered to me, but upon opening the package, I found that instead of the ordered OnePlus **, I received a different and damaged Samsung ...
May 02, 2026 by Ankit yadav
I would like to raise a formal complaint regarding an ongoing issue with my Amazon account. I have added ₹**** to my Amazon shopping voucher balance with the intention of making purchases, but every time I place an order, it gets automaticall...
Apr 30, 2026 by Namita muduli
Amazon - Wrong CPU Delivered Ryzen 5 Ordered Ryzen 3 Received Order Open
I ordered AMD Ryzen * **** Series Processor worth Rs.**,*** (Order #***-*******-*******). I received AMD Ryzen * ****G - a completely different and cheaper processor. I reported within ** minutes of delivery on April *, **** with photographic p...
Apr 12, 2026 by Yogesh chandra shrivastava
Amazon - Frozen account money recovery Closed
My money loss plz recovery tha my money for frozen account ...
Apr 06, 2026 by Divakar Sagar
Amazon - Order not delivered and insulted by customer support agent on call Open
I am sharing this experience to highlight a serious service failure by Amazon India. Order IDs: ***-*******-******* & ***-*******-******* This order was meant to be a birthday gift for a loved one, but what followed was repeated misinform...
Apr 01, 2026 by Ashish Tewari
Amazon - Poor services from Delivery partner Selvam Mob Closed
Dear Team, Good Day. I am writing to raise a serious complaint regarding the extremely poor and unacceptable service I received from one of your delivery partners. The delivery associate, Selvam (Mob: **********), was assigned to deliver my ...
Mar 18, 2026 by Jafer Sadiq
Amazon - Refund not processed after successfully return Open
Dear Voxya Team, I am Rajkumar Dwibedi from bhanjanager, Odisha. I ordered HYCO HTP NO ** Agriculture Power Sprayer Pump from Amazon India order number***-*******-******* dated **.**.**** . But I received a wrong/defective product instead.Amaz...
Mar 14, 2026 by Rajkumar Dwibedi
Amazon - Amazon package not delivered Open
I have ordered mivi Nex *** soundbar from Amazon.in on **/*/** it is showing to be delivered on */*/** but it was not yet delivered I had a complaint to Amazon customer care they said they will investigate for two days after * days they said de...
Mar 09, 2026 by Vikas garg
Amazon - Refund not received Open
I purchased Puma Mens Snatch V* Black-White Sneaker (* UK) from Amazon for ₹*,*** (Cash on Delivery). I returned the product within the return period. The delivery associate verified the item at pickup and it was marked as “Received” on *...
Mar 02, 2026 by Pawan Kumar
Amazon - Wrong product received Open
i have purchased foxtale serum from amazon but instead of receiving foxtale serum i have received foxtale moisturizer. i have contacted customer care many times they told me to do kyc verification i have done but they told it got failed they ca...
Jan 28, 2026 by Jomol
I PURCHASED PRODUCT FROM SNAPMINT APPLICATION ( FROM AMAZON BRAND ) , ITS SHOWS ADD ITEM TO CART THEN BUY THEN IT SHOWS PAYMENT TAB IN AMAZON BUT THEN IMMEDIATELY IT OPENS SNAPMINT AND SHOWS PAYMENT OPTIONS , I CHOOSED * MONTHS EMI PLAN AND PAI...
Jan 23, 2026 by Ritik
Amazon - Different product delivered I want to return it Open
There is different product I got and very less amount of cream is in there and they are making fool for people to get product after that there is no return policy here....
Jan 12, 2026 by Anuja More
Amazon - Giftcard claimed by someone else Closed
Hi it's ** Jan ****, I purchased a gift card of rupees *** from Snapmint but while i am trying convert that into Amazon pay balance that shows that the gift card balance was already claimed by someone else. ...
Jan 10, 2026 by Rohit Kumar Padhi
Amazon - I have ordered a pack of two received only one and Amazon refuses refund Open
I placed an order on Amazon.in for Pexpo Flamingo ISI Certified Hot & Cold Flask (Pack of *) under Order No. ***-*******-******* and paid a total amount of ₹**** (including taxes) on ** December ****. Upon delivery, I received only ONE fla...
Jan 04, 2026 by Pranamika Bora
Amazon - Prepaid Amazon Prime Order Undelivered Refund Blocked Misleading Delivery Promise Open
I am a paid Amazon Prime member (₹***/year). I placed a prepaid order on **th December for a battery-operated kids car as a gift for my *.*-year-old child, trusting Amazon’s Prime fast / one-day delivery promise. The promised delivery da...
Dec 24, 2025 by Prakash R Radha
Amazon - Old used mobile sold as new phone Closed
I purchased a samsung mobile on amazon on **/**/****. It showed display issue and i went to samsung authorized service centre on **/**/** and i was informed that as per IMEI details, the phone is a old phone and is out of warranty. I informed a...
Dec 22, 2025 by Rajesh Choudhury
Amazon - Receive empty package from Amazon Open
I purchased a item(poco C**) from Amazon but when I receive it and open it I see my phone isn't in the box I receive only adapter, charger cable and others accessories ...
Dec 19, 2025 by Rakesh bhati
Amazon - Wrong product received No replacement or refund Closed
I received a wrong product from amazon marketplace. They refuse to acknowledge that wrong product was sent and are not providing replacement or refund....
Dec 08, 2025 by Maitreyi Singhvi
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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