File a Complaint against Amazon
Case Details
Personal Info
Resolution
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How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon - Amazon deducting money without buying anything Open
amazon uk suddenly decided to check if my indian bank accounts are active and charged me and my wife's account with * gbp each. i called customer care to check about this and they non challantly mention that amazon does this 'check' periodicall...
Jun 16, 2018 by Krishna Chaitanya Dhulipala
Amazon - Falae statement about refund Closed
O have ordered a mobile phone on ** Dec **** through amazon.in its camera and charger is defective. But they are not providing refund according to their refund policy...
Jun 11, 2018 by rajiv
Amazon - The product charged me more than the mentioned MRP Open
I have ordered a product im which online mrp is mentioned ****.** rs and including gst the price becomes **** rs . But when i recieved the item the mrp is mentioned ****rs and including gst it should be around **** and after saying they mentio...
Jun 10, 2018 by Ashutosh Agrahari
Amazon - Return of a purchased item has not been taken place Closed
I have purchased a I ball head phone for my personal use & same was delivered on ** the May ****. After opening the package it was seen that item which is delivered is not suiting to my requirements & quality also was not satisfactory.Immediate...
Jun 06, 2018 by Narendra Singh
Amazon - Package not delivered and there is no satisfying reply Open
I have ordered one zoomable flashlight from amazon which is described by in attached file below. Expected delivery was by **.may.**. Bit not delivered till now. They dont know the location, updates. And there is no reply for my request for canc...
May 31, 2018 by Mohamed shahin
I bought a gift for someone and i canceled it by calling them and texting them(amazon chat) they kept saying don’t worry it’ll not be delivered but it got delivered and I didn’t got refund i just want my money back they could’nt even ca...
May 22, 2018 by Yash Aggarwal
Amazon - Too many refunds Closed
I am reaching out in the effort of regaining access to my Amazon account. I have been notified that my account has been closed due to requesting refunds for a large number of orders and I would really like to be listened to as to why this keeps...
May 15, 2018 by KACEY CRAWFORD
Amazon - Refund not initiated eVen after 1 month Closed
I have ordered a Book from Amazon. They promised to deliver the book by **rd March. But I didn't get any call . After * -* days I got call on very odd hour of my office time. I was in My office I asked the courier guy to come at some other t...
May 01, 2018 by Neeraj Patel
Amazon - Not delivered product. cancel by Amazon Open
I ordered ** gb memory card from amazon.in order on ** nd order is not shipped on** order cancelled on ** by amazon.in this is happened with me second time. Plz give me solution. I got refund in my Amazon pay balance but i want product ...
Apr 27, 2018 by vishal Kumar
Amazon - Damaged product and no refund Open
I received a damaged ear-pods from Amazon, a month ago. I have returned the item within given period of time and since it was a third party seller I had to go through a lot of trouble to send it. I have contacted the seller and amazon several t...
Apr 21, 2018 by Neetisha Dey
Amazon - Delivered a salt packet instead of a mobile Closed
Hi Amazon have delivers a salt packet instead of a mobile and taking very long to resolve my concerns and no managers are coming online for help...
Apr 20, 2018 by Sheema Fatima
Amazon - Fraud done by Amazon Closed
I have ordered action synergy PUMS**** from Amazon with price tag **** When the product came the Mrp on the box was destroyed and also inside the shoes was erased or destroyed I immediately contacted Amazon for this issue Firstly they told that...
Apr 14, 2018 by Khan Daaniyal Ilyas
Amazon - Charges Taken Fradulently Open
Amazon promised to pay further charges if any levied by any authority and will deliver me the product at the quoted price , later they asked me to pay for customs as well as penalty because of misvalued bill provided by seller and than the neve...
Feb 27, 2018 by Kishan Kumar Mundhra
i order vivo v*s moblie in amazon but it was cancelled and i didn't got my money back but they say they have refunded and they referral number ************ but in app it show money will refunded in *-* business day but it show like that for on...
Feb 10, 2018 by karthik
Amazon - Cash bak not Credit Open
On amzon.in they advertise that there is a cash back option for payment mad by amzon pay . I called there customer care and the confirmed and told that it will be credited after delivery of the item. Again I contacted them and they told that ...
Feb 04, 2018 by VINODKUMAR TIWARI
Amazon - Cashback not received Closed
I pre-ordered an Iphone * plus on **nd Sept, **** with order_id#***-*******-*******. As per the terms and conditions of the offer running on their site the order was eligible for the cashback. I waited for more than ** days but didn't receive...
Jan 30, 2018 by Rohit Nahata
Amazon - Prestige mixer grinder Open
was trying to return my order because of its old product give me and damage product .but i am unable to provide the pick up address because there is no pick up from that pin code.so i tried for the self shipping process, but there is no space f...
Jan 29, 2018 by PROBIR KUMAR BISWAS
Amazon - Package stuck in Mumbai according to Amazon Closed
I ordered a shoe on **th Dec from Amazon ORDER # ***-*******-*******, and the delivery date was given as * Jan as this was a Global order . When i saw the update on the App on *th it said delivered to my house. I call up the customer care and...
Jan 19, 2018 by karan
Amazon - Amazon se 2 litre bleach mangwaya iski jagah water de diya. refund money Open
maine **-**-**** ko amazon se * litre bleach order kiya. order id ***-*******-*******. order total ****. * litre bottle ka seal toota hua hai aur usme pani daal ke diya gaya. jab maine amazon se baat kiya refund ke regarding ** dec **** ko to b...
Dec 26, 2017 by DHARMENDRA KUMAR
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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