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Amazon (429/1053)

1053 Total Complaints
429 Total Resolved
40.74% Consumer Satisfaction

If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.74% because out of 1053 consumer complaints, only 429 are resolved.

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How to resolve Amazon complaints online

If you want to complain about a problem that relates to Amazon, you have reached the right place.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Amazon?

If you are not satisfied with Amazon, file a complaint now:

1. Go to "File a Complaint" form

2. Choose Amazon and write your complaint in detail

3. Enter your personal information to create an account

4. Get refund / replacement / damages from Amazon


But before filing a complaint, you should

a. Contact the customer support of Amazon first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

Connect with Amazon

Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.

How will Voxya help you?

We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.

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Amazon - Amazon deducting money without buying anything Open

amazon uk suddenly decided to check if my indian bank accounts are active and charged me and my wife's account with * gbp each. i called customer care to check about this and they non challantly mention that amazon does this 'check' periodicall...

Jun 16, 2018 by Krishna Chaitanya Dhulipala

Amazon - Falae statement about refund Closed

O have ordered a mobile phone on ** Dec **** through amazon.in its camera and charger is defective. But they are not providing refund according to their refund policy...

Jun 11, 2018 by rajiv

Amazon - Not getting refund Closed

No call received...

Jun 11, 2018 by Riya

Amazon - The product charged me more than the mentioned MRP Open

I have ordered a product im which online mrp is mentioned ****.** rs and including gst the price becomes **** rs . But when i recieved the item the mrp is mentioned ****rs and including gst it should be around **** and after saying they mentio...

Jun 10, 2018 by Ashutosh Agrahari

Amazon - Return of a purchased item has not been taken place Closed

I have purchased a I ball head phone for my personal use & same was delivered on ** the May ****. After opening the package it was seen that item which is delivered is not suiting to my requirements & quality also was not satisfactory.Immediate...

Jun 06, 2018 by Narendra Singh

Amazon - Package not delivered and there is no satisfying reply Open

I have ordered one zoomable flashlight from amazon which is described by in attached file below. Expected delivery was by **.may.**. Bit not delivered till now. They dont know the location, updates. And there is no reply for my request for canc...

May 31, 2018 by Mohamed shahin

Amazon - I canceled the order i told them if you deliver i am not responsible just after i ordered still they Open

I bought a gift for someone and i canceled it by calling them and texting them(amazon chat) they kept saying don’t worry it’ll not be delivered but it got delivered and I didn’t got refund i just want my money back they could’nt even ca...

May 22, 2018 by Yash Aggarwal

Amazon - Too many refunds Closed

I am reaching out in the effort of regaining access to my Amazon account. I have been notified that my account has been closed due to requesting refunds for a large number of orders and I would really like to be listened to as to why this keeps...

May 15, 2018 by KACEY CRAWFORD

Amazon - Refund not initiated eVen after 1 month Closed

I have ordered a Book from Amazon. They promised to deliver the book by **rd March. But I didn't get any call . After * -* days I got call on very odd hour of my office time. I was in My office I asked the courier guy to come at some other t...

May 01, 2018 by Neeraj Patel

Amazon - Not delivered product. cancel by Amazon Open

I ordered ** gb memory card from amazon.in order on ** nd order is not shipped on** order cancelled on ** by amazon.in this is happened with me second time. Plz give me solution. I got refund in my Amazon pay balance but i want product ...

Apr 27, 2018 by vishal Kumar

Amazon - Damaged product and no refund Open

I received a damaged ear-pods from Amazon, a month ago. I have returned the item within given period of time and since it was a third party seller I had to go through a lot of trouble to send it. I have contacted the seller and amazon several t...

Apr 21, 2018 by Neetisha Dey

Amazon - Delivered a salt packet instead of a mobile Closed

Hi Amazon have delivers a salt packet instead of a mobile and taking very long to resolve my concerns and no managers are coming online for help...

Apr 20, 2018 by Sheema Fatima

Amazon - Fraud done by Amazon Closed

I have ordered action synergy PUMS**** from Amazon with price tag **** When the product came the Mrp on the box was destroyed and also inside the shoes was erased or destroyed I immediately contacted Amazon for this issue Firstly they told that...

Apr 14, 2018 by Khan Daaniyal Ilyas

Amazon - Charges Taken Fradulently Open

Amazon promised to pay further charges if any levied by any authority and will deliver me the product at the quoted price , later they asked me to pay for customs as well as penalty because of misvalued bill provided by seller and than the neve...

Feb 27, 2018 by Kishan Kumar Mundhra

Amazon - Order cancelled Open

i order vivo v*s moblie in amazon but it was cancelled and i didn't got my money back but they say they have refunded and they referral number ************ but in app it show money will refunded in *-* business day but it show like that for on...

Feb 10, 2018 by karthik

Amazon - Cash bak not Credit Open

On amzon.in they advertise that there is a cash back option for payment mad by amzon pay . I called there customer care and the confirmed and told that it will be credited after delivery of the item. Again I contacted them and they told that ...

Feb 04, 2018 by VINODKUMAR TIWARI

Amazon - Cashback not received Closed

I pre-ordered an Iphone * plus on **nd Sept, **** with order_id#***-*******-*******. As per the terms and conditions of the offer running on their site the order was eligible for the cashback. I waited for more than ** days but didn't receive...

Jan 30, 2018 by Rohit Nahata

Amazon - Prestige mixer grinder Open

was trying to return my order because of its old product give me and damage product .but i am unable to provide the pick up address because there is no pick up from that pin code.so i tried for the self shipping process, but there is no space f...

Jan 29, 2018 by PROBIR KUMAR BISWAS

Amazon - Package stuck in Mumbai according to Amazon Closed

I ordered a shoe on **th Dec from Amazon ORDER # ***-*******-*******, and the delivery date was given as * Jan as this was a Global order . When i saw the update on the App on *th it said delivered to my house. I call up the customer care and...

Jan 19, 2018 by karan

Amazon - Amazon se 2 litre bleach mangwaya iski jagah water de diya. refund money Open

maine **-**-**** ko amazon se * litre bleach order kiya. order id ***-*******-*******. order total ****. * litre bottle ka seal toota hua hai aur usme pani daal ke diya gaya. jab maine amazon se baat kiya refund ke regarding ** dec **** ko to b...

Dec 26, 2017 by DHARMENDRA KUMAR

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How to file a complaint against Amazon?

  • Go to "File a Complaint" page
  • Choose Amazon and write your complaint in detail
  • Enter your personal information to create an account
  • Get refund / replacement / damages from Amazon

Questions about Amazon

Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Amazon?

1800 3000 9009

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What is Amazon office address?

2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052

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What is Amazon customer care email?

cs-reply@amazon.in

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Where to find Amazon discount coupons?

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Who is the Owner / CEO of Amazon?

Jeff Bezoz

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Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

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Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

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